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Vann York Honda - Service Center

High Point, NC

4.9
150 Reviews

150 Reviews of Vann York Honda - Service Center

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December 15, 2022

I would like to say thanks to Steve Byrd, Donna Sieck, Raymond Hatch, Chris Thompson, William Hayden and the rest of the service dept. (Awesome job) Vann York has the best staff and the best customer More

by JW,Ridgeline19
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Donna Sieck, Raymond Hatch, William Hayden
Dec 16, 2022 -

Vann York Honda responded

We are glad to know that Steve, Donna, Raymond, Chris, and William were able to demonstrate how we do business here at Vann York Honda. Thank you for giving us an opportunity to continue to work with you and more than meet your expectations! Your kind and thoughtful comments are greatly appreciated, we wish you and your loved ones a Merry Christmas!

December 14, 2022

Always clean and very inviting. Great sales and service team of employees. Always a pleasure. More

by P19521958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasi Phillips and Bill McSwain
Dec 16, 2022 -

Vann York Honda responded

We appreciate your positive review and repeat business. We are happy you are enjoying the new facility as much as we are!

November 19, 2022

Optimal customer service every time. Explained the issues with my car and provided solutions. Happy!! More

by eviebumps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 25, 2022 -

Vann York Honda responded

Thank you for choosing Vann York Honda and for leaving this great review on your most recent service visit!

November 12, 2022

Went in for inspection and regular maintenance. Our service advisor Kasi got us in and out quickly. We can always count on the VanYork team for excellent customer service. More

by 2Hondafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Kasi
Nov 17, 2022 -

Vann York Honda responded

We always appreciate any feedback we receive. Kasi is great to work with and will go above and beyond for an outstanding experience in a timely manner. Thank you!

November 07, 2022

Excellent service as usual. Jeremy at Van York Honda, is always very respectable and conscientious. Many thanks Jeremy! More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Nov 10, 2022 -

Vann York Honda responded

Thanks for the feedback on your experience with our Vann York Honda Team. Jeremy and the rest of the team sincerely appreciate your review!

September 29, 2022

Took my 2022 CRV in for first oil change service. I made an appointment for 3:30. The service for the oil change and tire rotation took over(1 1/2 hours). Entirely to long. I will not be going back More

by carskma52
Recommend Dealer
No
Employees Worked With
Len
Oct 06, 2022 -

Vann York Honda responded

Thank you for your feedback. I understand how valuable your time is and regret that you experienced a longer-than-expected wait time in our service department. I would appreciate the opportunity to speak to you regarding your recent visit and your wait time for a proper explanation. Please contact me at 336-821-2045 at your earliest convenience.

September 13, 2022

Donna answered all the questions and concerns that I had with my Honda. Thank you for all your help. It was greatly appreciated. I will se you soon.!! More

by cathyc1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna - Service
Sep 15, 2022 -

Vann York Honda responded

Hello Cathy, thank you for leaving this review! Our team is always here to help with your automotive needs. I'll be sure to share your comments with Donna and the rest of the Vann York Honda Service Team. Your recommendations are always appreciated, till next time, have a nice day!

July 17, 2022

Great dealership! ! My experience from day one when I purchase my Honda HR V and the service department customer service was great, I would recommend to my friends and More

by treynolds1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corbett Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Vann York Honda responded

Thank you for placing your trust in our Vann York Honda team. Words cannot express how grateful we are for your glowing comments. Congrats on your new HRV!

Jul 21, 2022 -

treynolds1964 responded

You’re welcome !

July 14, 2022

Service was unsatisfactory again on 2020CRV. Auto dimming headlights have never worked. 3times they have said it was fixed. Service woman 2 times bad experience dealing with her. Just not happy More

by Jamesedmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond hatch-Donna-Steve
Jul 14, 2022 -

Vann York Honda responded

Hi there, thank you for providing your feedback and letting us know about this concern. We apologize for any inconvenience or miscommunication on our part and we would be happy to discuss your concerns further. Feel free to reach out to us at 336-821-2045. Thank you.

May 01, 2022

Beautiful new facility, friendly staff, quick but accurate service. Kasi is the BEST! He always takes great care of me. I wouldn’t even consider going anywhere else. 5 star service! More

by secraven2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Fulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasi Phillips
May 05, 2022 -

Vann York Honda responded

Thank you for your feedback! We couldn't agree more, we are happy you are enjoying the new facility. I'll pass on your comments to Kasi and the rest of the team. Your continued loyalty and patronage are greatly appreciated!

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