Vann York Honda - Service Center

Great Service Fast and great service. I would recommend Vann York to anyone looking for a new vehicle and good maintenance service for the vehicle. Very nice people Fast and great service. I would recommend Vann York to anyone looking for a new vehicle and good maintenance service for the vehicle. Very nice people. More

Great Place This was my first time visiting this Honda service center and they did very well with my vehicle. The waiting room was neat and clean. I was out of th This was my first time visiting this Honda service center and they did very well with my vehicle. The waiting room was neat and clean. I was out of there pretty quickly. More

Thank you Vann York Service and Sales Dept I purchased a Ridgeline from Vann York Honda. Very Happy with Vann York. Working with Chris Thompson and Raymond Hatch was a wonderful experience. I purchased a Ridgeline from Vann York Honda. Very Happy with Vann York. Working with Chris Thompson and Raymond Hatch was a wonderful experience. Thank you Raymond and Chris. If you want a true professional that respects you as a customer ask for Mr Hatch or Mr Thompson. The service dept has been amazing. Rick Byrd, Misty, Brian, Jeremy and etc. are great. They listen to the customer and also care about the customer. I would recommend Vann York's Service Dept. Van York Honda will get the job done correctly. Rick, Brian, Misty and rest of service dept are they very best. Sharon always calls to follow up on the work and she is so friendly. Thank you Chris, Rick, Raymond and the rest of the staff. Blessings Jeff More

Took my Pilot in for some minor service. Everyone is very friendly and professional. Vann York Honda (sales and service ) is outstanding. The service writer was very efficient and had me in a Everyone is very friendly and professional. Vann York Honda (sales and service ) is outstanding. The service writer was very efficient and had me in and out of the dealership very quickly. More

Always satisfied I have driven Honda Odyssey’s for almost 20 years and wouldn’t even considered another make due to the service at Vann York Honda and Misty. I can al I have driven Honda Odyssey’s for almost 20 years and wouldn’t even considered another make due to the service at Vann York Honda and Misty. I can always get convenient appointments and wait time is minimal or sooner than anticipated. More

Service I was provided excellent service by Vann York Honda and especially my Service Advisor Misty Gamiche. In addition I was kept informed of the service be I was provided excellent service by Vann York Honda and especially my Service Advisor Misty Gamiche. In addition I was kept informed of the service being performed and estimated time for completion. More

*** Updating my review *** Called and set an appointment for oil change and tire rotation on my 2013 Accord. My father had told me that he had taken his Accord in for service on Called and set an appointment for oil change and tire rotation on my 2013 Accord. My father had told me that he had taken his Accord in for service one time ( was about a year ago ) and he had marked his tires to be sure they were rotated. After the service he checked and they had not been rotated and he had to point it out for them to pull the car back in and rotated his tires. SO prior to my appointment I also marked my tires. After I was told the service was completed I went and checked my tires and STILL IN THE SAME LOCATION . I pointed this out to the service writer Brian who said he would go speak to the technician. He came back after a couple minutes and told me that they didnt rotate them because the best tires were already on the front and they wanted to keep them there. He said I wasn't charged for them, well of course I was because I was part of the package I was paying for , clearly says on the digital coupon AND receipt oil and filter change AND a tire rotation, its part of the service package. During this visit I also had the transmission fluid changed. My fear is if they didnt rotate my tires and didnt tell me until I called them on it HOW do I know they changed the transmission fluid ? I was a auto technician for 20 years and can easily maintain my own car BUT like the convenience of having the dealership perform my service work so I don't have to dispose of oil , fluids and such. I need to trust the people that service my car and I now feel I can no longer trust Vann York Hondas service department. Not going to trash them on social media or anything BUT did want management to be aware practices like this are occurring and will cost them customers when found. It has cost them THIS customer for sure. I also will remember this on my next auto purchase as well. *** Updating my review *** This dealer called me to ask about my issues. They were concerned and have went above and beyond to make the situation right. I feel my issue was a one off issue and that this dealer has shown they care and have fixed the issue More

careless my car was ready. sitting and no one came to tell me. this is not the first time this has happened. last time the girl who works in the service dep my car was ready. sitting and no one came to tell me. this is not the first time this has happened. last time the girl who works in the service department helped me. I will ask for her next time. she knows what is going on. More

Courteoys My wait time was much longer than I anticipated however the staff was attentive to acknowledge they had an unforeseen issue and kept me informed and w My wait time was much longer than I anticipated however the staff was attentive to acknowledge they had an unforeseen issue and kept me informed and were so courteous that I really didn’t feel so frustrated over the wait . I was apologized to and despite the wait, I’d still return here for my service work . More