Vann York Honda - Service Center

Excellent, service always keeps me up dated for what is needed. The team makes sure that I understand the services that are needed and on time to the schedule for completion of services. needed. The team makes sure that I understand the services that are needed and on time to the schedule for completion of services. More

Great experience! Everyone is so friendly and accommodating! Went in for routine service and didn’t take long at all. Overall pleased with everything, I’ll definitely be back again! accommodating! Went in for routine service and didn’t take long at all. Overall pleased with everything, I’ll definitely be back again! More

Excellent ! I was very pleased from A-Z !...I was there about 1 1/2 hours which is about what I expected. Keep up the great work ! I was very pleased from A-Z !...I was there about 1 1/2 hours which is about what I expected. Keep up the great work ! More

Seatbelt repair Great service. Easy appointment making. Part under warranty! YAY! Repaired quickly with short wait time. Great service. The young lady I spoke with on Great service. Easy appointment making. Part under warranty! YAY! Repaired quickly with short wait time. Great service. The young lady I spoke with on the phone to make appointments and to check the warranty was very helpful and friendly. Wish I had gotten her name. I bought my car New there in December 2015. Merry Christmas to me! More

My experience with Jeremy in service was a very positive one. He represented how customer service should always be. He kept me informed while I waited as my car was being serviced. one. He represented how customer service should always be. He kept me informed while I waited as my car was being serviced. More

Misty was extremely welcoming and informative. Quick to help diagnose and explain procedures that would follow. Also I worked with Eric at Vann York Collison and auto body repair-Awesome as well. These two help diagnose and explain procedures that would follow. Also I worked with Eric at Vann York Collison and auto body repair-Awesome as well. These two were standouts! Very good at their job and customer service! Very pleased with my experience. More

Horrible Service, Horrible Dealership, Dissatisfied Overall! To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treate To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treated like one. Every time I would go and get my car serviced, there would always be something wrong with my vehicle. Even when I first purchased my car and had went in for my first oil change there was already major problems starting with my tires. I realized nothing should be wrong with my car as it was fairly new and I had realized after I went with it. From that experience, I knew I should have never went back and that they try to find some way to scam you. Each time I went back Kasi Phillips would only pull me aside and tell me (more than 1) things that needed to be fixed with my car. While waiting, I do not ever see him pulling anyone else aside for their problems with their cars. I also had extended warranty and I knew what was covered and what wasn't. Every time I told him that my warranty should cover, he would proceed to tell me otherwise or find some reason that it didn't. Their motto to building relationships that last is a false advertisement. They are overpriced and only care about your money. My last and final chance I gave them to service my car was a deal breaker, when I knew what needed to be fixed and was 100% sure my warranty covered, but yet again Kasi told me the problem was not what I said when I came in, but something else. He then sent me to see my car and had both his service technicians (Kevin Carroll and Thomas Matrakas) to argue with me and to tell me I was wrong. Long story short, I finally proved I was right and what I came in to get serviced should not have been handled in that manner. Not one of them batted an eye or cared to listen to my situation, which I have never ever experienced to feel disrespected and wronged. I did not even get a single apology or any compensation of my time, only avoidance, laughter, and being talked behind my back. If this is their way of treating customers and gaining trust, that is very sad and low. My advise to anyone reading, 1. Your hard earned and precious money is better off somewhere else and 2. All the negative comments on this page is well worth your time and effort before purchasing here and experiencing what I went through. If I had known better and if this dealership/service station was my last resort, then I would rather walk to get to places than to ever purchase a car at Van York. More

Thanks Misty and Service team Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys next time! More

Misty and William in service are the best. They always go over and above. As long as they work there, I will own a Honda over and above. As long as they work there, I will own a Honda More

Great customer service! Kasi was awesome to work. So much better than Crown or Asheboro. The customer service was fantastic. We are going to take all of our business to them. Kasi was awesome to work. So much better than Crown or Asheboro. The customer service was fantastic. We are going to take all of our business to them. More