Vann York Honda

Price charged was not price quoted I came in twice for service this week -- once to buy new tires, and then to have a new front wheel bearing. So far as I can tell, the work was done we I came in twice for service this week -- once to buy new tires, and then to have a new front wheel bearing. So far as I can tell, the work was done well, but both times the price they charged was significantly higher than the price I was quoted beforehand. I had gone to the Van York web site to check on tires and got a written quote. When I called to make an appointment, the service clerk said it was going to be much more. Same thing with the bearing replacement -- they quoted $375 on the phone, but when I went to the cashier it was $40 higher. Be sure to complain if your bill is higher than the original quote! "Let the buyer beware" is always good advice. More

Excellent!! Nice deal. It was great working with Don. He is cool ,composed and transparent and it did not took me long to make my decision. He has a great experti Nice deal. It was great working with Don. He is cool ,composed and transparent and it did not took me long to make my decision. He has a great expertise on Honda stuff and is happy to explain you all you need. Thanks Don for all your patience and committment. More

Mary Civic purchase Outstanding service. Very customer oriented. I have bought cars from Van York and feel like they care about customers. Which is why I have only bough Outstanding service. Very customer oriented. I have bought cars from Van York and feel like they care about customers. Which is why I have only bought from them the last 10 years. More

Take Your Business Elsewhere My vehicle was involved in a total loss accident on December 26, 2016. Hence I was obviously in search of a new automobile. Consequently, I visited Va My vehicle was involved in a total loss accident on December 26, 2016. Hence I was obviously in search of a new automobile. Consequently, I visited Vann York Honda on December 28, 2016 in search of a new vehicle. I was welcomed by Mr. Carter (Nick). He took the time to listen to my needs, develop a rapport with my daughter and myself, and work a deal. I was all set to procure a 2017 Honda Accord EX-L V6 as a result of this encounter. I decided to go in a different direction regarding my vehicle purchase after encountering Mr. Mitchell (Marquis). Having said that, I took the liberty in speaking with both my NCSECU and USAA Representatives after taking some time to mull things over on 28 December 2016. Both institutions were extremely satisfied with the transparent pricing (True Car Values), Mr. Carter's outstanding customer service and friendliness, and Mr. Thompson's willingness to provide an equitable sales price for all stakeholders. Nevertheless, both USAA and NCSECU were extremely perturbed in the way that the final sales transaction was handled in dealing with Mr. Mitchell. Having said that, I explained to them that he presented himself to be presumptuous, pompous, and pretentious (in my personal opinion). These sentiments and edicts were predicated in large part due his aggressive and forceful sales tactics, his challenging every statement made by financial representatives and myself, etc. This was further validated in his unwillingness to work with NCSECU to seal the final sale December 28, 2016. My NCSECU Financial Representative informed me that his personal feelings and sentiments were the same after interacting with Mr. Mitchell. What Mr. Mitchell did instead, was to place the onus on me as the customer to seal the deal that was most convenient for him as opposed to practicing practicality and flexibility in finalizing a cash sale with NCSECU. With all of that being said, NCSECU decided to personally handle my new vehicle purchase. What that meant is that they would personally purchase a vehicle for me directly through their certified network of dealers. They would then follow-up in personally having the vehicle delivered to the location of my choice thereby belaying me the hassle of aggressive sales tactics and horrible service as exhibited by Mr. Mitchell on 28 December 2016. NCSECU subsequently located a 2017 Honda Accord EX-L V6 at Crown Honda on December 29, 2016. They subsequently procured and delivered the vehicle to my residence on December 30, 2016. I couldn't be any happier with the car purchase or my continued experiences with NCSECU as they continue to look out for the best interest of their customers and community. It is just a shame that Vann York Honda lost out on a sale due to the actions of one individual (Mr. Mitchell). Having said that, please do yourself a favor and forgo Vann York Honda if you're in search of a new vehicle as you will likely have a horrible experience so long as Mr. Mitchell is employed there. Please do yourself a courtesy and shop with Crown Honda, Stanford Honda, or Burlington Honda. More

Great service Great experience with Mr. Corbett Davis. He was very helpful to get my new 2017 Honda Accord. I would really recommend Davis to my friends. Great experience with Mr. Corbett Davis. He was very helpful to get my new 2017 Honda Accord. I would really recommend Davis to my friends. More

Raymond Hatch salesman !!! It was no pressure salesmanship. I knew I wanted crv but Raymond patiently taught me the diffences in lx and ex. There was no rush. Working on the n It was no pressure salesmanship. I knew I wanted crv but Raymond patiently taught me the diffences in lx and ex. There was no rush. Working on the numbers was in no way painful like I thought it would be. Finance office continued to listen with no pressure either. YES I will recommend this dealership and especially Raymond to all my friends. It was actually recommended to me! Sincerely Gladys Dunn More

Great customer service Showed up 30 minuets before my scheduled appointment was greeted immediately by Nick Carter who listened to what I wanted and made it happen. Easy. Showed up 30 minuets before my scheduled appointment was greeted immediately by Nick Carter who listened to what I wanted and made it happen. Easy. More

Great new car experience The car buying experience was very quick and easy. Jim Budusky was ver helpful, knowledgeable and easy to work with. I would recommend Jim and Van Y The car buying experience was very quick and easy. Jim Budusky was ver helpful, knowledgeable and easy to work with. I would recommend Jim and Van York to my friends. More

Van York Auto Mall They have a wonderful staff of salesman who are very knowledgeable about the cars they sell and will get you the best deal possible . Raymond Hatch, They have a wonderful staff of salesman who are very knowledgeable about the cars they sell and will get you the best deal possible . Raymond Hatch, is my go to guy and I would like to thank him for all his help with my car purchases, as well and the others who assist him. More