Vann York Honda

Horrible Service, Horrible Dealership, Dissatisfied Overall! To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treate To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treated like one. Every time I would go and get my car serviced, there would always be something wrong with my vehicle. Even when I first purchased my car and had went in for my first oil change there was already major problems starting with my tires. I realized nothing should be wrong with my car as it was fairly new and I had realized after I went with it. From that experience, I knew I should have never went back and that they try to find some way to scam you. Each time I went back Kasi Phillips would only pull me aside and tell me (more than 1) things that needed to be fixed with my car. While waiting, I do not ever see him pulling anyone else aside for their problems with their cars. I also had extended warranty and I knew what was covered and what wasn't. Every time I told him that my warranty should cover, he would proceed to tell me otherwise or find some reason that it didn't. Their motto to building relationships that last is a false advertisement. They are overpriced and only care about your money. My last and final chance I gave them to service my car was a deal breaker, when I knew what needed to be fixed and was 100% sure my warranty covered, but yet again Kasi told me the problem was not what I said when I came in, but something else. He then sent me to see my car and had both his service technicians (Kevin Carroll and Thomas Matrakas) to argue with me and to tell me I was wrong. Long story short, I finally proved I was right and what I came in to get serviced should not have been handled in that manner. Not one of them batted an eye or cared to listen to my situation, which I have never ever experienced to feel disrespected and wronged. I did not even get a single apology or any compensation of my time, only avoidance, laughter, and being talked behind my back. If this is their way of treating customers and gaining trust, that is very sad and low. My advise to anyone reading, 1. Your hard earned and precious money is better off somewhere else and 2. All the negative comments on this page is well worth your time and effort before purchasing here and experiencing what I went through. If I had known better and if this dealership/service station was my last resort, then I would rather walk to get to places than to ever purchase a car at Van York. More

Thanks Misty and Service team Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys next time! More

Misty and William in service are the best. They always go over and above. As long as they work there, I will own a Honda over and above. As long as they work there, I will own a Honda More

Had car serviced and tires rotated. Came in and got the car serviced and tires rotated. The service was very quick. I really appreciate the quality and speed of their service. Everyone w Came in and got the car serviced and tires rotated. The service was very quick. I really appreciate the quality and speed of their service. Everyone was friendly, and thanked me for coming by. It’s really nice when you feel like your business is appreciated. When I bought my new CRV from Don, he was very professional, and knowledgeable on the cars. I feel like one of the team at Van York Honda. Thanks guys. More

Great experience I arrived at the dealership and was immediately welcomed by someone. They showed me to Kathy’s desk where we discuss my options of want kind of vehicl I arrived at the dealership and was immediately welcomed by someone. They showed me to Kathy’s desk where we discuss my options of want kind of vehicle I wanted to buy. Kathy went to work and got me the perfect civic. She even helped after the sale and showed me all features and how to use them. Kathy is very knowledgeable and helpful. It was a pleasure doing Business with Kathy and would highly recommend her. More

Great customer service! Kasi was awesome to work. So much better than Crown or Asheboro. The customer service was fantastic. We are going to take all of our business to them. Kasi was awesome to work. So much better than Crown or Asheboro. The customer service was fantastic. We are going to take all of our business to them. More

First time service Needed a locking tailgate latch for my new Ridgeline. Ordered part with Mike in Parts. Very knowledgeable, andpart there the next day as he said it w Needed a locking tailgate latch for my new Ridgeline. Ordered part with Mike in Parts. Very knowledgeable, andpart there the next day as he said it would. Had installation done with Misty. Left vehicle for day for first time servicing and installation. Received ca when Ridgeline was ready. Again,Misty took time to walk me to vehicle and explain/demonstrate what had been done. Great job. More

Customer Friendly When I send my car to Vann York Honda for my regular service, technician KASI PHILLIPS always calls me to let me know what service was done and what i When I send my car to Vann York Honda for my regular service, technician KASI PHILLIPS always calls me to let me know what service was done and what issues he sees in my car which may become a hazard, so that I can proactively take care of the issue. Thanks KASI More

Best dealership in North Carolina! Thank you for everything! Best Honda dealership in North Carolina! Everyone went above and beyond serving me and assisting me. I wanted a specific c Thank you for everything! Best Honda dealership in North Carolina! Everyone went above and beyond serving me and assisting me. I wanted a specific color Pilot and they had it for me in a day and installed with all the accessories I desired. Thank you Chris Thompson! More

Willing to go an extra step for me I just moved back to town and they had to take a lot of time to locate various records, etc. They did so patiently and kindly and took care of my car I just moved back to town and they had to take a lot of time to locate various records, etc. They did so patiently and kindly and took care of my car and all the needs. Thank you. More