Vanguard Volkswagen

I was searching for a Beetle, and Marc found me the exact one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower rate than my bank. The process was so completely easy and hassle free. The price he quoted was the price I paid. He was pleasant, professional and efficient. I never thought buying a car could be so completely easy. The finance guy (forgot his name) was friendly and explained everything to me in simple terms. The whole process took less than an hour and I have more than what I original thought I'd be able to get! Absolutely thrilled with the staff, and would highly recommended this dealership to anyone! Thanks so much, guys, you took the "ugh" out of car shopping! Can't wait to buy my next car with Charles Maund! More

Firstly, the place was very easy to find, and there was no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny and the other employees were very friendly and trustworthy. More

It was late in the evening when I went to look at used Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and h Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and he knows very well how to deal with the customers. I would recommend to meet Johnny if anyone is planning to buy a used car and ofcourse MaundImports used car facility too. More

The process was very quick and easy and I felt I got a really good price. Johnny was very friendly and easy to work with. My only complaint was that I began having problems with the car less than a week really good price. Johnny was very friendly and easy to work with. My only complaint was that I began having problems with the car less than a week after purchase. The work cost over $700. Otherwise, service was good. More

Our experience with Marc Smith and Charles Maund Volkswagen was EXCEPTIONAL !!! We have purchased many automobiles and this was by far the most pleasant purchase we have ever had. From the first p Volkswagen was EXCEPTIONAL !!! We have purchased many automobiles and this was by far the most pleasant purchase we have ever had. From the first phone contact to the final delivery we have been more than pleased with the professional approach, the attention to detail and their concern for our complete satisfaction. We have told our family and friends that if they need any automobile, they should contact Marc and Charles Maund Volkswagen. Our thanks to them and our best wishes for their continued success, Bob and Peg Gerrie More

Johnny Jarrott was courteous and friendly from the beginning to the end, I was very happy with the amount of information about the vehicle that was made available to me when I visited the dealership, beginning to the end, I was very happy with the amount of information about the vehicle that was made available to me when I visited the dealership, and they had what I was looking for. The sales team was top notch, as well as the other group that handles the credit, they were effective in getting me the credit I needed to make the purchase. More

Hi- We were headed to eat down the street at Houston's and saw your dealership and decided to stop by and see what used Beetles you had. Johnny came down to meet us and with his help, we decided on a car and saw your dealership and decided to stop by and see what used Beetles you had. Johnny came down to meet us and with his help, we decided on a car right then and there! He was very personable and he did everything he could to make the sale. We are hooked on Charles Maund VW! Thanks so much! The Perkal's More

I was looking online for a replacement for a vehicle my son wrecked, and saw almost the exact same SUV that was in the accident. When I went to the lot, Marc was very helpful, let us test out the car, and son wrecked, and saw almost the exact same SUV that was in the accident. When I went to the lot, Marc was very helpful, let us test out the car, and showed us alternatives. He had honest answers to all of the many questions. He was not pushy, although he did remind us that it was a great deal and would likely sell quickly. We left the lot and looked elsewhere, both private owners and another dealership. I was unable to find any other car within my price range that even came close as far as quality. He didn't really have to work to push the SUV, as I know it is a good car, and also that it is a safe car (my kid is still with us). The price was fair, and Marc gave us a free CarFax report. When we decided to purchase the vehicle, I called Marc, and he had the paperwork and car ready when we arrived. I probably spent a total of 1 hour at the dealership with both visits. That has never happened to me before. It usually encompasses several hours. I did not feel rushed, and I did not feel pushed into something I may not want. Thank you. I believe Marc is a professional who knows his job and very good with people. More

When I arrived at the dealership, I already knew the car I wanted. So when Boon approached me and my boyfriend we got straight to business. We test drove it and fell in love with the car so they appraised o I wanted. So when Boon approached me and my boyfriend we got straight to business. We test drove it and fell in love with the car so they appraised our car and Lee gave us the most money for our trade-in than we had gotten in the 4 other dealerships we visited. I always have a good nights sleep before I make a big decision so the next morning we were there bright and early. We negociated the price, and I feel like I got a great deal on it too. Overall my experience was wonderful! They didn't try to sell us unneccessary add-ons and they were very friendly! Next time I am in the market for a used car, I'll be sure to pay them a visit! More

I recently purchased a 2007 Jetta from Marc Smith at Maund Imports preowned lot on burnet rd, I am 63 years old and this is the best car buying experience of my life. Mark was kind, helpful, and really Maund Imports preowned lot on burnet rd, I am 63 years old and this is the best car buying experience of my life. Mark was kind, helpful, and really atuned to what my needs and concerns were, I felt like I was with an old friend!!! Everybody was great, George Moreno the finance/title manager saved me half a point in interest over what I thought was a great rate at my credit union, he did,'t have to do that because I had everything already in place at the C/U... and he helped keep my grandchildren entertained while I was checking the 07 Jetta and and getting a trade evaluation on my 04 Jetta, you can tell this guy loves kids, he said he has 2 little girls...and he is a pleasure to work with.. Cudos to Johnny (Boone?) the other salesman, he helpeed move cars, got gas for me, made fresh coffee for my wife and he and Marc seemed to work together like I was the most important person in the world, thanks Johnny for all your help, I know Marc is my salesman but I would not hesitate to recommend you also to anybody who needs a great used car!!!! Just a quick thank you to Mr Semela (Lee?) The used car manager, he was outstanding, even raised my trade value a bitg to help me stay in budget, and you can tell he cares for the customer and the people that work for him!!! Thanks to Maund Imports Used car department for making this buying experience the best ever!!! Jack C. Austin, Tx More