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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

August 08, 2015

Wonderful I had a good experience the day I bought my car. Everyone was so nice and helpful. David was so nice and so knowledgeable about the process.. More

by Red car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David sabetraselh, Carey Miller
Aug 17, 2015 -

Vandergriff Toyota responded

Hello Red, We are thrilled to hear that David could make your recent purchase a pleasant one. Please let us know if you have any questions about your new vehicle. Regards, David Strawn - General Sales Manager (877) 880-5657.

August 07, 2015

Maintenance I went in for a maintenance check. I also go a Zaktek finish (complimentary) put on my 2014 red Camry. It is beautiful and looks like new. William Hay More

by golfer girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hays
Aug 17, 2015 -

Vandergriff Toyota responded

Hello Golfer Girl, Thank you for taking the time to leave us this positive feedback. We are thrilled to hear that William was able to make your Camry shine like new! We look forward to seeing you when your Camry is ready for its next service. Thank you, James Higdon – Service Manager (877) 841-3693.

August 06, 2015

The greatest dealer ship at Dfw Great quality service professionals Casual service On time The best place to go take care you car You will love it Like I did The know wha More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig he's great guy too , Ryan Parker
Aug 17, 2015 -

Vandergriff Toyota responded

Hello Moe, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that Ryan met your vehicle service needs! Please let us know if we can be of assistance in the future. Sincerely, James Higdon – Service Manager (877) 841-3693.

August 06, 2015

Great service continues It is nice, albeit difficult, to find a dealer that honestly wants to provide great customer service. In order to do that in the automotive business, More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 17, 2015 -

Vandergriff Toyota responded

Hello Jim, Thank you for your time and feedback. We are pleased to hear that Nancy was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Sincerely, James Higdon – Service Manager (877) 841-3693.

August 03, 2015

Great Service Mr. Brett assisted me when I brought my car in for service. He was friendly and answered all my questions. My time in the service center was less t More

by Heidi Koehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Aug 04, 2015 -

Vandergriff Toyota responded

Hello Heidi, Thank you for taking the time to leave us this positive feedback. I am so glad to hear that you appreciated Bobby's friendly and knowledgeable service. Sincerely, James Higdon - Service Manager (877) 841-3693.

August 01, 2015

A great experience Jackie Martin was my service representative at Vandergriff Toyota. My over all experience with the dealership was great. My experience with Jackie Mar More

by Larry Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Martin
Aug 04, 2015 -

Vandergriff Toyota responded

Hello Larry, I am thrilled to hear that you enjoyed Jackie's professionalism and attention to detail. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

July 31, 2015

service Called Ryan Parker to set up a service date--left message --he called back quickly. Went in for the service date we set--quickly taken care of when I More

by oldlady driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jul 31, 2015 -

Vandergriff Toyota responded

Hello Driver, Thank you for your valued feedback! I am pleased to hear that Ryan provided you with quick and knowledgeable service on your recent visit. Please let us know if you have any questions. Thank you, James Higdon - Service Manager (877) 841-3693.

July 31, 2015

Service Recall I received a recall notice on my 2007 Toyota Sienna Limited van for a shifter solenoid. I called my contact Nancy Goodwin from service at Vandergriff More

by Papageno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 31, 2015 -

Vandergriff Toyota responded

Hello Papageno, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle recall quick and hassle-free. Vandergriff Toyota strives to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Sincerely, James Higdon - Service Manager (877) 841-3693.

July 30, 2015

Good experience at Vandergriff Toyota Floyd Gray took my call yesterday morning. He was very professional and said I could come right in. I had an oil change and tire rotation on my 2011 More

by Peggy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Jul 30, 2015 -

Vandergriff Toyota responded

Hello Peggy! Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Sincerely, James Higdon – Service Manager (877) 841-3693

July 30, 2015

Nancy Goodwin was my service representive. Nancy Goodwin is an outstanding and very efficient service agent. She was very efficient and was not pushy. It was going to take about 4 to 6 hours More

by mcdonald,ruthie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 31, 2015 -

Vandergriff Toyota responded

Hello Ruthie, I would like to thank you for taking the time to leave us this positive feedback. We are so delighted to hear that Nancy provided you with such spectacular service! We look forward to seeing when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

Jul 31, 2015 -

Vandergriff Toyota responded

Hello Driver, Thank you for your valued feedback! I am pleased to hear that Ryan provided you with quick and knowledgeable service on your recent visit. Please let us know if you have any questions. Thank you, James Higdon - Service Manager (877) 841-3693.

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