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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

August 25, 2015

EXCELLENT SERVICE Mike Stinnett sold me my truck. Fantastic guy and very open. Floyd Gray in the service center took my call and took care of the appointment and when More

by ANGELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FLOYD GRAY
Aug 25, 2015 -

Vandergriff Toyota responded

Angella, Thank you very much for the ecstatic review of your experience at Vandergriff. It is wonderful to see how impressed you are with Mike and Floyd. We are thrilled to have given you the level of service you expect and look forward to continuing providing that level of service in the future. Sincerely, Vandergriff Toyota

August 24, 2015

First service on my new Highlander Brett Cox was amazing to work with when I went to have my Highlander serviced. He showed the character of Vandergriff Toyota ! Brett even helped bu More

by LRJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wrote Brett Scott in my review. I apologize to Brett Cox, not Brett Scott
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at Vandergriff Toyota. That is our #1 goal! We are very happy that Brett was able to show you how we go above and beyond at our dealership. Regards, Vandergriff Toyota

August 24, 2015

My Best Experience Buying a New Car Leo Phan was the most knowledgeable and professional salesperson I've ever dealt with in four car buying experiences. Not only was he extremely famil More

by happy_FR-S_owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Phan
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new FR-S purchase and are happy to hear Leo delivered the experience you expected. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future. Regards, Vandergriff Toyota

August 23, 2015

Outstanding Service by Brett Cox Brett Cox at the service department is the best! He's the one who took excellent care of my vehicle when I brought it for Zaktec Coat protection and r More

by jcool84
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Aug 25, 2015 -

Vandergriff Toyota responded

On behalf of all of us here at Vandergriff Toyota, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership. Brett is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town with your new Zaktec Coat protection freshly applied. Sincerely, Vandergriff Toyota

Aug 25, 2015 -

Vandergriff Toyota responded

On behalf of all of us here at Vandergriff Toyota, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership. Brett is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town with your new Zaktec Coat protection freshly applied. Sincerely, Vandergriff Toyota

August 22, 2015

A great experience. A great experience because Vandergriffs Toyota has a vast inventory with just the Camry Hybrid I wanted at a special price. Michael Stinnett made my p More

by Larry Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stinnett
Aug 25, 2015 -

Vandergriff Toyota responded

Larry, thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. Michael is a valued member of our team and will be thrilled to see your high praise. We look forward to seeing you again when your vehicle is ready for its first service. Sincerely, Vandergriff Toyota

August 21, 2015

Excellent Service Nancy Goodwin is wonderful! Always takes excellent care of us. Wouldn't take our car anywhere else for service. This car is our third Avalon from V More

by M/A Edmonds
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for spreading the word about the great service you received with Nancy. She is a valued member of our team and will be happy to hear about your positive experience. We are honored to be your trusted service professionals. Sincerely, Vandergriff Toyota

August 20, 2015

Fast and Friendly Nancy Goodwin always takes excellent care of me and makes sure that my vehicle receives the services that are needed. No hard sell. I trust her advic More

by Toyota4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

We are glad to hear Nancy provided you with great service. We think that she is really great as well and we are happy that you got to experience the care we give to our customers. Vandergriff Toyota

August 20, 2015

Great service. I'm always in and out of there in the estimated time frame they give me she ask. They take the time to explain my ticket and ask if I have any questio More

by techmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive and timely. We look forward to seeing you again when it is time for your next service. Sincerely, Vandergriff Toyota

August 19, 2015

Service Department Nancy is so awesome. She treats customers with VIP service. I feel so welcomed, important and special when I come in. I love Nancy Goodwin!!! She rock More

by viurquez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for sharing this review with us. Nancy and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their exceptional customer service. Regards, Vandergriff Toyota

August 19, 2015

Service Department Needed to service my Tundra the other day. The service rep I worked with was Brandon Fearka. I must say he is excellent to work with. Very thoughtf More

by jcamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that you experienced exceptional service with Brandon for service on your Toyota Tundra! We look forward to seeing you again for your next vehicle service. Sincerely, Vandergriff Toyota

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