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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

November 03, 2015

Vehicle Service Floyd assisted me with the oil change etc and I was appreciative of his kindness and quickness. It is good for Vandergriff Toyota to continue to have More

by DWare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd, Service
Nov 04, 2015 -

Vandergriff Toyota responded

Hi DWare, We are pleased that your vehicle service experience with Floyd was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, James Higdon - Service Manager (877) 841-3693

November 02, 2015

30,000 mile service Ryan Parker was very helpful at my recent service visit. The car was serviced in a timely manner and he answered all my questions. I do not like that More

by grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
windshield technician, Ryan Parker
Nov 06, 2015 -

Vandergriff Toyota responded

Hello grandma, thank you for your time to give feedback about our Service Department. We are happy to hear that Ryan took such great care of you. Please let us know when your vehicle is ready for its next service, Sincerely, James Higdon - Service Manager (877) 841-3693.

October 30, 2015

Nancy a real asset to Vandergriff Hi Nancy Goodwin, my wife and I want to drop this note to let you know how grateful we are in having you as our service advisor since we bought our To More

by Joesechere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 30, 2015 -

Vandergriff Toyota responded

Hello Joesechere, thank you for your continued loyalty to Vandergriff Toyota and your service advisor Nancy. She will be so pleased to hear that her exceptional service keeps you coming back year after year. We look forward to seeing you again for another great service experience at our dealership. Sincerely, Vandergriff Toyota

October 30, 2015

Nancy Goodwin - Excellent Service Manager Nancy Goodwin has been my Service Manager for at least 10 years. She is the best I've ever had. She has kept my 2002 Camry running perfectly for 13 More

by jmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Nov 04, 2015 -

Vandergriff Toyota responded

Hi jmp, Thank you for your time and kind review. We are pleased to hear that you have had such positive experiences with Nancy over the years. We look forward to working with you again in the future. Sincerely, James Higdon - Service Manager (877) 880-3693

October 28, 2015

Nancy Goodwin "Fantastic" is the one word that describes Nancy Goodwin. We have been so pleased with our working relationship with Nancy Goodwin. No matter what t More

by clocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 29, 2015 -

Vandergriff Toyota responded

Hello clocks, thank you for your very kind review. We are pleased to hear that your vehicle service experiences with Nancy was fantastic! It's always a pleasure hearing from our wonderful customers. We look forward to seeing you again when it is time for your next service. Sincerely, Vandergriff Toyota

October 28, 2015

experience at vandergriff toyota T j hamilton took care of us very good experience would recommend to others thank you for making the time there friendly and helpful thank you janet f More

by dalejrfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2015 -

Vandergriff Toyota responded

Hi dalejrfan, thank you for your time and review. We appreciate hearing feedback from customers. We are so pleased to hear that TJ took great care of you. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Sincerely, Vandergriff Toyota

October 28, 2015

Service and Professionalism Vandergriff without a doubt is a cut above the rest and, when I'm promted by the car or need something that's where I now go. Specifically, I go to N More

by lrmc47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 29, 2015 -

Vandergriff Toyota responded

Hello Irmc47, thank you for this fantastic review. We are delighted to hear that your experiences with Nancy have been so positive. She will be so happy to hear your kind words. We look forward to seeing you again when it's time for your vehicle’s next service. Sincerely, Vandergriff Toyota

October 25, 2015

tire replacement I Have been working with Nancy for quite a while. Have no need to work with anyone else.If she ever goes I would probably go. More

by lreimherr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 27, 2015 -

Vandergriff Toyota responded

Hello Ireimherr, thank you for sharing your positive experience. We are glad to hear that Nancy takes such great care of you. We look forward to seeing you the next time your car needs service. Sincerely, James Higdon - Service Manager (877) 841-3693

October 24, 2015

Pleased with Juan Delgado on service trip. He met me at my car and was very helpful from the beginning. He took notice of all the things my car needed to be serviced for and answered my questi More

by 7gkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Oct 27, 2015 -

Vandergriff Toyota responded

Hello 7gkids, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Juan was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, James Higdon - Service Manager (877) 841-3693

October 23, 2015

Bob Brett for President Have purchased numerous cars through the years at Vandergriff Toyota and knowing Bob is there to take care of our vehicles takes the worries and anxie More

by Bo from Aington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Oct 23, 2015 -

Vandergriff Toyota responded

Hi Bo from Aington, thank you for your continued loyalty to Vandergriff Toyota. We are so pleased to hear that Bob's exceptional service keeps you coming. We look forward to seeing you again when your car is ready for its next service! Sincerely, Vandergriff Toyota

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