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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

December 03, 2015

Toyota is awesome! Our family has always been Toyota fans, and for a reason. Their customer service is always stellar! Yesterday Service only took 30 mins. For a 5t mil More

by Toyota fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Johnson
Dec 04, 2015 -

Vandergriff Toyota responded

Thanks for sharing your feedback, Toyota fan! We're happy to hear that we continue to offer you great service, and that we were able to get your car in and out quickly. We hope to see you again for your next service visit! Regards, James Higdon – Service Manager

December 02, 2015

Outstanding Service Nancy Goodwin is my service rep and she is outstanding. She greets you with a smile and let's you know you are appreciated. Service is great. More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 04, 2015 -

Vandergriff Toyota responded

Hi there Bill! Thanks for taking the time to share your experience with us. It's great to hear that Nancy does such great work for you, and makes you feel appreciated. We hope to see you again for your next service visit. Regards, James Higdon – Service Manager

November 26, 2015

OUTSTANDING deal, exceptional customer service, no haggle! Best car purchase experience I have ever had, all the way around! After getting the usual dealer runaround at Family Toyota of Burleson, I made the sh More

by thetenthleper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Heinsohn
Dec 01, 2015 -

Vandergriff Toyota responded

Hello thetenthleper! Thanks for the great review of your experience. It's wonderful to hear that Timothy was able to work with you to get you exactly what you wanted, and could make the car buying process the best you've ever had. We hope to see you again in the future. Regards, Vandergriff Toyota

November 26, 2015

great!!! it was on timely manner my service was done. she came immediately as soon as she spotted me in the line with a friendly greet. More

by mand56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 01, 2015 -

Vandergriff Toyota responded

Thanks for the great feedback, mand56. We're glad you received quality service, and that you were treated in a friendly manner. We hope to see you again for your next service visit. Regards, Vandergriff Toyota

November 25, 2015

Rav 4 my second one. john Gollie was very nice to deal with and work hard to meet our limits. I would recommend him to friends and to family. Good experience over all. More

by Memes rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Nov 25, 2015 -

Vandergriff Toyota responded

Hello Memes rav4, thank you for providing us with a review of your experience with John. We are delighted to hear that he was able to work with you to get exactly what you wanted and meet your limits. We appreciate you recommending him to friends and family. Enjoy your new Rav4! Sincerely, James Higdon - Service Manager (877) 841-3693

November 24, 2015

My Service depeatment experience A young man named Luis Viloria greeted me at my car. He followed the progress of my vehicle & kept me informed. I felt welcome at the dealership & the More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Nov 25, 2015 -

Vandergriff Toyota responded

Hello Steve, thank you for your feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had a great experience with Luis. Please let us know if we can help you again in the future. Sincerely, James Higdon - Service Manager (877) 841-3693

November 24, 2015

Our experience at Vandergriff Toyota. Ryan Parker offered excellent service when we went to our local Toyota dealer to replace the air bags. He was kind, helpful and very well informed abo More

by arb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Nov 25, 2015 -

Vandergriff Toyota responded

Hi arb, thank you for this great review. We strive to offer our customers exceptional service and wonderful employees like Ryan make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. Sincerely, James Higdon - Service Manager (877) 841-3693

November 23, 2015

Regular services Nancy Goodwin has taken care of me and my vehicles for years, even helping when I was out of state. Her personal touch and efficiency to get things d More

by rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Nov 24, 2015 -

Vandergriff Toyota responded

Hello rocco, thank you for sharing this kind review with us. We appreciate your loyalty to our dealership. Nancy will be thrilled to hear of your satisfaction through the years. We look forward to the opportunity to continue serving your vehicle needs. Sincerely, James Higdon - Service Manager (877) 841-3693

November 20, 2015

Floyd Gray Review Floyd Gray had assisted me with my vehicle and what a experience. He was very professional and helpful, even though the care plan I had didn't cover m More

by rocknrollin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Nov 24, 2015 -

Vandergriff Toyota responded

Hi rocknrollin, Thank you for sharing your experience with us. We are very happy to hear that Floyd was able to meet your service needs with great results. Please let us know if we can be of assistance in the future. Sincerely, James Higdon - Service Manager (877) 841-3693.

November 18, 2015

Very friendly and accomodating Bobby Bret was a delight from the moment I pulled into the bay doors. We always go to Vandergriff to service our Toyota Rav4. I used a coupon for my s More

by Gary30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Nov 19, 2015 -

Vandergriff Toyota responded

Hello Gary30, thank you so much for your feedback. We are thrilled to know that you enjoyed your recent service experience with Bobby. We hope to see you again in the future and you can bet that you will receive the same quick and easy service. Sincerely, James Higdon - Service Manager (877) 841-3693

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