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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

December 14, 2015

Oil change and 16 point inspection No presure for other services with no sales pitch and given an itemized breakdown of inspection with reccomended future services with prices and estim More

by Layton.ronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Dec 16, 2015 -

Vandergriff Toyota responded

We're happy to hear that you felt at ease, and were well informed through the process of your vehicle's service, Layton! We hope to see you for your next service visit. Regards, James Higdon - Service Manager

December 13, 2015

Excellent Service I brought my car in to get routine service done. Juan Delgado assisted me and went above and beyond to make sure that I was taken care of. I hate gett More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Dec 15, 2015 -

Vandergriff Toyota responded

It's great to hear that Juan was able to take a situation that you typically hate, and make it so pleasant for you, Lauren! We're happy to know that he extended top notch service to you, and you felt so well taken care of. We appreciate your recommendation, and hope to see you again in the future! Regards, James Higdon – Service Manager

December 13, 2015

Great Service I took my Camry in Friday for its first maintenance service, Floyd Gray was so kind and took care of me. I was in and out in a hour. Thanks Floyd, I w More

by kwj007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Dec 15, 2015 -

Vandergriff Toyota responded

Hello kwj007! We're so glad to hear that Floyd took such great care of you, and made sure your Camry was in and out for service as quickly as possible. We look forward to seeing you on your next service visit! Regards, James Higdon – Service Manager

December 12, 2015

Great customer service My first time to own and have service done on my Land Cruiser. Great experience! I was very skeptical about waiting because nobody does service in the More

by RAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 15, 2015 -

Vandergriff Toyota responded

Hello RAB! Thanks for your feedback. We're so glad to hear that Nancy was able to make sure that your service visit went smoothly, and that everything was completed within the time that was estimated! We hope to see you again for your next service visit. Regards, James Higdon - Service Manager

December 12, 2015

Fast and professional service This is the second time I have taken my car in to the dealership. The first time was for a TPI warning. Instead of just topping of the tires, they w More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Robinson
Dec 15, 2015 -

Vandergriff Toyota responded

Hello Russ! Thanks for the great feedback. It's wonderful to hear that Kenneth has continued to extend great service to you and is thorough in making sure your vehicle is taken care of. We are so glad you're happy with the customer care you've received, and we look forward to seeing you again in the future. Regards, Vandergriff Toyota

December 12, 2015

Awesome Service Indeed i had to get services for my truck, and there was a noise I could hear coming from my truck. I scheduled the service over the internet for a Tuesday a More

by Sanna0226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Dec 15, 2015 -

Vandergriff Toyota responded

It's so great to know that Juan was able to take care of your truck so thoroughly, Sabine! We're glad that he found the source of the problem and fixed it quickly. We're also happy to hear that you enjoy our facilities! We look forward to seeing you again soon. Regards, James Higdon – Service Manager

December 12, 2015

Maintenance Nancy Goodwin is my service advisor. I had am excellent experience in my 70,000 mile maintenance. I was done in an 90 minutes and my car cocerns were More

by Jamam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 15, 2015 -

Vandergriff Toyota responded

We're so glad to hear that Nancy was able to address all of your needs, and that she made sure your 70,000 maintenance service went smoothly, Jamam! We look forward to seeing you again for your next service visit. Regards, James Higdon – Service Manager

December 12, 2015

Exemplary service! Thanks Mr. Floyd Gray Rgm Vandergriff is lucky to have Floyd Gray working for them, can't be represented better than this. Mr. Gray has all the good qualities that everyone in More

by Robert G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
December 09, 2015

excellent service Took my Tacoma in for service and received excellent service, as usual. Bob Brett is my go to guy and he always makes sure that I'm well taken cared More

by zorares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
December 09, 2015

Learned to Expect Superior Service The dealership always seems to come through in a pinch. I typically use Nancy Goodman for a service adviser but she was ill yesterday so Bobby Brett More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Dec 14, 2015 -

Vandergriff Toyota responded

Thanks for sharing your feedback with us, Jim! It's great to hear that Bobby was able to get your car in for its oil change without an appointment, and could get it back to you so quickly. We hope to see you again for your next service visit! Regards, Vandergriff Toyota

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