Vandergriff Toyota
Arlington, TX
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Good service This was my first time to take my car for service at this dealership.dealership. Kenneth Robinson attended me showed professionalism in dealing with m This was my first time to take my car for service at this dealership.dealership. Kenneth Robinson attended me showed professionalism in dealing with me. I had the best experience here. Thanks. More
Amazing service! Floyd, Todd and James provide the best customer service. There was a misunderstanding on my part yet they still took care of me and my car and were tr Floyd, Todd and James provide the best customer service. There was a misunderstanding on my part yet they still took care of me and my car and were true gentlemen. I was never bashed and they apologized many times. Everything was completed before the promised time too. I have gone there for years and will continue to do so. Thank you! More
Ryan Parker-service I brought my car in for routine service. Ryan Parker is always helpful and treats me with respect. He found some small replacement parts I needed an I brought my car in for routine service. Ryan Parker is always helpful and treats me with respect. He found some small replacement parts I needed and installed them for me. I always rely on Ryan to help make my service appointments easy. More
New car Had not bought a new car since 2005 so was very uneasy about shopping for one.Visited several other dealers and talked to Jim Wesbrooks at Vadergriff, Had not bought a new car since 2005 so was very uneasy about shopping for one.Visited several other dealers and talked to Jim Wesbrooks at Vadergriff,set up a test drive and met Jim.He took time to show me all the options on the Camry I had in mind and we went for a drive.No high pressure or playing games as some sales folk do.He makes you feel at ease about the purchase and the car you are looking at.Bought my 2016 Camry from Jim that morning and can not say enough good things about him.He even took time out of his day to drive my new car to my home,hard this day and time to find customer service like this.If you are looking for a car look up Jim Wesbrooks you won,t be sorry.Thanks again Jim,Tommy W. More
Great First Maintenance Experience I brought my Scion FR-S in for its first scheduled maintenance a month early. Not only did Juan Delgado provide the covered service without questioni I brought my Scion FR-S in for its first scheduled maintenance a month early. Not only did Juan Delgado provide the covered service without questioning the timing, he also listened attentively to all my concerns. Juan then went above and beyond the required work, answering all my questions with absolute professionalism. I'm always nervous to let someone else work on my vehicles, but Juan put me at ease with his attention to detail. I'll definitely use Vandergriff Toyota's Service Center in the future. More
Installation of side moldings Included in my sale of a new Camry was the installation of side moldings. Before they had time to set up my appointment, I was at the dealership for Included in my sale of a new Camry was the installation of side moldings. Before they had time to set up my appointment, I was at the dealership for another reason and asked Jackie Martin if she could get my moldings installed to prevent another trip to the dealership. Jackie immediately quick what she was doing, made a few phone calls, and had the moldings installed before I knew it. Great service! More
Pleasantly surprised Took my 2008 RAV4 to get oil change (with coupon), tire rotation (with coupon), gas door adjustment (it was rubbing when opened) and the rear passenge Took my 2008 RAV4 to get oil change (with coupon), tire rotation (with coupon), gas door adjustment (it was rubbing when opened) and the rear passenger door handle tightened. I was expecting to get charged over $300. When it is time to pay, it was less than $50. They only charged me for the oil change and tire rotation (discounted coupon price). They did the other two items as if the 7 year old RAV4 was under warranty. I will be taking my business there from now on. More
MY TOYOTA EXPERIENCE With my purchase of my first car I chose TOYOTA VANDERGRIFF Through a recommendation from a family member and the whole experience was smooth and enjo With my purchase of my first car I chose TOYOTA VANDERGRIFF Through a recommendation from a family member and the whole experience was smooth and enjoyable. CHARLES GAINES is an excellent salesperson who was patient and helpful the whole way. It was satisfying experience definitely. More
Dashboard order Called in to ask info on a dashboard for my Solara due to poor quality and Juan Delgado was very helpful a d professional . He answered all my questio Called in to ask info on a dashboard for my Solara due to poor quality and Juan Delgado was very helpful a d professional . He answered all my questions to the fullest and was very satisfied with the overall call . Got my dashboard ordered !! Thank you Juan .Appreciate the overall great Cutomer service . More
Mo Sayed at Vandergriff Toyota Outstanding service and attention to detail. Did what he said he would do without having to be reminded. Mo treats you with respect and respects your Outstanding service and attention to detail. Did what he said he would do without having to be reminded. Mo treats you with respect and respects your time as well. I highly recommend Mo Sayed at Vandergriff Toyota. More