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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

January 04, 2016

Extremely satisfied Our sales man was amazing! I would definitely recommend Xavier Lewis to anyone who needs a new car. Will be back when it's time to make another purch More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Lewis
Jan 06, 2016 -

Vandergriff Toyota responded

Hi there Jojo! Thanks for the great rating. It's wonderful to hear that Xavier was able to make the process of purchasing your new car pleasant. We appreciate your recommendation, and hope you're enjoying your new car! Regards, Vandergriff Toyota

January 01, 2016

Excellent Service! Went in for regular maintenance. Svc. Advisor Juan Deldado noticed flaw on dashboard. He set up an appt. at my convenience and replaced within 10 da More

by Mrsdan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado, Adrian Molina
Jan 05, 2016 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, Mrsdan1! We're so thrilled to hear that Juan has continued to extend such excellent service to you over the years, and that he always goes above and beyond to ensure that your truck is kept in the best condition. We appreciate your loyalty, and we look forward to your next service visit! Regards, Vandergriff Toyota

December 31, 2015

Awesome! I went Wednesday morning for my 5000 mile check and everything was so organized and smooth and Floyd was so helpful, I am grateful it all worked out More

by 98dunne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd
Jan 05, 2016 -

Vandergriff Toyota responded

Hello 98dunne! We're glad to hear that Floyd was able to ensure that your service visit went smoothly, and that your car's check up was handled with ease. We hope to see you again for your next service visit! Regards, Vandergriff Toyota

December 30, 2015

Excellent Service Nancy Goodwin has been providing excellent customer service to me for over 5 years. She is always cheerful and efficient. She will tell me how long I More

by christyk08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 05, 2016 -

Vandergriff Toyota responded

Hello Christy! Thank you for leaving your feedback. It's wonderful to hear that Nancy has extended such excellent service to you, while taking the time to invest a bit of herself into your interactions and make sure that you feel at ease and welcomed whenever you stop in to see us. We're glad you've had such pleasant experiences with Nancy, and we hope to see that continue! See you soon for your next service visit. Regards, Vandergriff Toyota

December 30, 2015

Good service This was my first time to take my car for service at this dealership.dealership. Kenneth Robinson attended me showed professionalism in dealing with m More

by abtolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Robinson
Jan 04, 2016 -

Vandergriff Toyota responded

Thank you for taking the time to leave your feedback, abtolo. We're so happy to hear that Kenneth took such great care of you and your car, and that you felt well accommodated. We hope to see you again for your next service visit! Regards, Vandergriff Toyota

December 29, 2015

Amazing service! Floyd, Todd and James provide the best customer service. There was a misunderstanding on my part yet they still took care of me and my car and were tr More

by LAlsibarHernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray, Todd and James Higdon
Dec 30, 2015 -

Vandergriff Toyota responded

Thanks for the feedback, LAlsibarHernandez! We are so glad to hear that Floyd, Todd and James were all able to work together to turn this misunderstanding around and ensure that you still had an excellent experience. We appreciate your loyalty, and look forward to seeing you again soon! Regards, Vandergriff Toyota

December 28, 2015

Ryan Parker-service I brought my car in for routine service. Ryan Parker is always helpful and treats me with respect. He found some small replacement parts I needed an More

by kathleen5530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Dec 29, 2015 -

Vandergriff Toyota responded

Hello Kathleen! Thanks for sharing your feedback. It's wonderful to hear that Ryan continues to extend such great service to you, and that he goes above and beyond to ensure that you are well taken care of each time you bring your car in for service. We look forward to working with you again in the future! Regards, Vandergriff Toyota

December 28, 2015

New car Had not bought a new car since 2005 so was very uneasy about shopping for one.Visited several other dealers and talked to Jim Wesbrooks at Vadergriff, More

by Tommy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Westbrooks
Dec 29, 2015 -

Vandergriff Toyota responded

Thanks for the great feedback, Tommy! We're so happy to hear that Jim was able to ease your concerns and make your car buying experience so pleasant. It's wonderful to hear that he took his time to go over all of your options with you, and to make sure you were aware of all of the features and details of your purchase. We hope you're enjoying your Camry, and we look forward to the opportunity to work with you again soon! Regards, Vandergriff Toyota

December 19, 2015

Great First Maintenance Experience I brought my Scion FR-S in for its first scheduled maintenance a month early. Not only did Juan Delgado provide the covered service without questioni More

by happy_FR-S_owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Dec 22, 2015 -

Vandergriff Toyota responded

It's great to hear that Juan took such excellent care of you and your Scion, happy_FR-S_owner! We're so glad that he was able to ease your concerns and instill confidence in our service center with his patience and attention to detail. We look forward to seeing you again for your future automotive needs! Regards, Vandergriff Toyota

December 18, 2015

Installation of side moldings Included in my sale of a new Camry was the installation of side moldings. Before they had time to set up my appointment, I was at the dealership for More

by jm1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Martin, Jackie Martin
Dec 22, 2015 -

Vandergriff Toyota responded

Hello jm1950! We're so happy to hear that Jackie was able to accommodate you during your latest visit to our dealership. We know how time consuming it can be to have to go back and forth between appointments, so we're glad she was able to take care of your installation on the same trip! We hope to see you again for your next service visit. Regards, Vandergriff Toyota

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