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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

January 09, 2016

Nancy Goodwin #1 Nancy Goodwin is an exceptional and very professional service rep and advisor. She always has a smile on her face and makes me feel as though my car a More

by captainsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, captainsky! We're so pleased to hear that Nancy has made you feel so appreciated and well accommodated each time you've brought your vehicle in for service. We're glad that she has ensured that your car is kept in great shape, all while extending top notch customer care. We look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 09, 2016

New Toyota I purchased a new 2016 Tacoma. I am very pleased with my purchase. John Carroll and Carlos Chou were first rate. Will definitely return when I'm in th More

by Dww2311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carroll, Carlos Chou
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Dww2311! It's wonderful to hear that you had such a great experience purchasing your Tacoma! We're glad John and Carlos were able to make the process go so smoothly for you. We hope you're enjoying your new truck, and we look forward to seeing you again in the future! Regards, Vandergriff Toyota

January 07, 2016

Nancy Goodwin of Vandergriff Toyota will make your life bett Nancy Goodwin at Vandergriff Toyota sees to every detail a customer has. Her ability to orchestrate a thorough and speedy outcome is amazing. Her dedi More

by Toyotagirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cahill, Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Toyotagirl! We're happy to hear that you have had such a great service experience with Nancy and Ben. It's great to know that despite how busy the department was, that they were able to tend to your vehicle quickly and ensure that you were well accommodated. We appreciate your 5-star rating, and hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 07, 2016

Best New Car Salesman We were very impressed with the service we received from John Gollie at Vandergriff Toyota. He is a knowledgeable salesman who knows the Toyota line. More

by carol42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie, Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Carol! Thanks for sharing your feedback. It's great to hear that John was so helpful and accommodating to you. We're glad his knowledge and expertise were so vital in ensuring that you had an excellent experience! We hope you're enjoying your new car, and we hope to see you again soon. Regards, Vandergriff Toyota

January 06, 2016

Very good Luis Vitoria did a good job handling my two car service requirement. Would like to work with him again on my next service need. Thanks. More

by mayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vitoria
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Mayo! Thanks for the great rating. We're happy to hear that Luis extended such great customer care to you, and made sure your car was well taken care of. We look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 06, 2016

ANOTHER SATISFIED CUSTOMER I just have to say that these guys are great! Craig Marquis is a genuine guy who is sincere and truthful. He went above and beyond to make sure that I More

by V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Marquis and Miles
Jan 08, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, V! We're so glad to hear that Craig and Miles were able to make sure that you had the best car buying experience possible. It's great to know that they went above and beyond to make sure that everything was handled with focus and dedication, and that you were happy with your car! We appreciate your business and hope to see you again soon. Regards, Vandergriff Toyota

January 04, 2016

Extremely satisfied Our sales man was amazing! I would definitely recommend Xavier Lewis to anyone who needs a new car. Will be back when it's time to make another purch More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Lewis
Jan 06, 2016 -

Vandergriff Toyota responded

Hi there Jojo! Thanks for the great rating. It's wonderful to hear that Xavier was able to make the process of purchasing your new car pleasant. We appreciate your recommendation, and hope you're enjoying your new car! Regards, Vandergriff Toyota

January 01, 2016

Excellent Service! Went in for regular maintenance. Svc. Advisor Juan Deldado noticed flaw on dashboard. He set up an appt. at my convenience and replaced within 10 da More

by Mrsdan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado, Adrian Molina
Jan 05, 2016 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, Mrsdan1! We're so thrilled to hear that Juan has continued to extend such excellent service to you over the years, and that he always goes above and beyond to ensure that your truck is kept in the best condition. We appreciate your loyalty, and we look forward to your next service visit! Regards, Vandergriff Toyota

December 31, 2015

Awesome! I went Wednesday morning for my 5000 mile check and everything was so organized and smooth and Floyd was so helpful, I am grateful it all worked out More

by 98dunne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd
Jan 05, 2016 -

Vandergriff Toyota responded

Hello 98dunne! We're glad to hear that Floyd was able to ensure that your service visit went smoothly, and that your car's check up was handled with ease. We hope to see you again for your next service visit! Regards, Vandergriff Toyota

December 30, 2015

Excellent Service Nancy Goodwin has been providing excellent customer service to me for over 5 years. She is always cheerful and efficient. She will tell me how long I More

by christyk08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 05, 2016 -

Vandergriff Toyota responded

Hello Christy! Thank you for leaving your feedback. It's wonderful to hear that Nancy has extended such excellent service to you, while taking the time to invest a bit of herself into your interactions and make sure that you feel at ease and welcomed whenever you stop in to see us. We're glad you've had such pleasant experiences with Nancy, and we hope to see that continue! See you soon for your next service visit. Regards, Vandergriff Toyota

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