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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

January 11, 2016

2014 Camry We have been going to Vandergriff Toyota for years and have always been given first class service from the service department, especially from William More

by Diver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hays
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Diver1! Thanks for taking the time to leave your review. We're so happy to hear that you have received such excellent service over the years, and that William continues to extend top quality customer care to you each time. We appreciate your 5 star rating, and look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 11, 2016

Kudos! Nancy Goodwin A Big Thank you to Nancy Goodwin for her great attitude and professional courtesy while having my Tundra serviced, getting me a quote and following up More

by BigTundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello BigTundra! It's wonderful to hear that Nancy was able to make your latest service experience so great. We're glad she could be so thorough and accommodating, and make sure that you had all of the information you needed throughout and after your service was complete. We appreciate your great rating, and we hope to see you again in the future. Regards, Vandergriff Toyota

January 10, 2016

Nancy Goodwin---the best there is! Just had my 90k maintenance and always impressed with Nancy's customer service. She juggles lots of things but always makes sure the customer is satis More

by scarbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Scarbro! We're happy to hear that Nancy was able to ensure that you received top notch customer care during your latest visit, and that she made sure to give you the proper attention and effort required to get the job done quickly and efficiently. We're glad you're still enjoying your 4Runner, and we hope to see you again soon! Regards, Vandergriff Toyota

January 09, 2016

Nancy Goodwin #1 Nancy Goodwin is an exceptional and very professional service rep and advisor. She always has a smile on her face and makes me feel as though my car a More

by captainsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, captainsky! We're so pleased to hear that Nancy has made you feel so appreciated and well accommodated each time you've brought your vehicle in for service. We're glad that she has ensured that your car is kept in great shape, all while extending top notch customer care. We look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 09, 2016

New Toyota I purchased a new 2016 Tacoma. I am very pleased with my purchase. John Carroll and Carlos Chou were first rate. Will definitely return when I'm in th More

by Dww2311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carroll, Carlos Chou
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Dww2311! It's wonderful to hear that you had such a great experience purchasing your Tacoma! We're glad John and Carlos were able to make the process go so smoothly for you. We hope you're enjoying your new truck, and we look forward to seeing you again in the future! Regards, Vandergriff Toyota

January 09, 2016

Second car I've leased from Vandergriff. Just leased my second RAV4 from Alex Reyes. When I leased my first one in 2013, Alec had just started working at Vandergriff. He was so helpful and ea More

by Joyce3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Joyce! Thanks for taking the time to share your experience. It's so great to hear that Alex left such a lasting impression on you, and that he continues to extend top notch customer care to you. We're glad you felt well accommodated and at ease throughout the process of leasing your new RAV4, and that Alex was able to help get you a great deal on it. We appreciate your recommendation, and hope to see you again soon! Regards, Vandergriff Toyota

January 07, 2016

Nancy Goodwin of Vandergriff Toyota will make your life bett Nancy Goodwin at Vandergriff Toyota sees to every detail a customer has. Her ability to orchestrate a thorough and speedy outcome is amazing. Her dedi More

by Toyotagirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cahill, Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Toyotagirl! We're happy to hear that you have had such a great service experience with Nancy and Ben. It's great to know that despite how busy the department was, that they were able to tend to your vehicle quickly and ensure that you were well accommodated. We appreciate your 5-star rating, and hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 07, 2016

Best New Car Salesman We were very impressed with the service we received from John Gollie at Vandergriff Toyota. He is a knowledgeable salesman who knows the Toyota line. More

by carol42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie, Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Carol! Thanks for sharing your feedback. It's great to hear that John was so helpful and accommodating to you. We're glad his knowledge and expertise were so vital in ensuring that you had an excellent experience! We hope you're enjoying your new car, and we hope to see you again soon. Regards, Vandergriff Toyota

January 06, 2016

ANOTHER SATISFIED CUSTOMER I just have to say that these guys are great! Craig Marquis is a genuine guy who is sincere and truthful. He went above and beyond to make sure that I More

by V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Marquis and Miles
Jan 08, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, V! We're so glad to hear that Craig and Miles were able to make sure that you had the best car buying experience possible. It's great to know that they went above and beyond to make sure that everything was handled with focus and dedication, and that you were happy with your car! We appreciate your business and hope to see you again soon. Regards, Vandergriff Toyota

January 06, 2016

Very good Luis Vitoria did a good job handling my two car service requirement. Would like to work with him again on my next service need. Thanks. More

by mayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vitoria
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Mayo! Thanks for the great rating. We're happy to hear that Luis extended such great customer care to you, and made sure your car was well taken care of. We look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

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