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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

January 19, 2016

Service Department Juan Delgado was great last week when I had to bring my car in for maintenance. I thought I had an appointment, but ended up I didn't and he still hel More

by afergtexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 20, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, afertexas! It's great to hear that Juan was able to be so accommodating to you and ensure that your car was taken care of quickly and efficiently. We appreciate your business and hope to see you again for your next service visit! Regards, James Higdon – Service Manager

January 16, 2016

Great Service Honestly, I had great experience getting both of my cars serviced at Vandergriff Toyota in Arlington; Floyd Gray was extremely professional and helpfu More

by TJZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd, Gray
Jan 19, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, TJZ! It's wonderful to hear that Floyd was able to ensure that your vehicles were well taken care of, and that you were able to get them back quickly and efficiently. We appreciate your business and hope to see you again for your next service visit! Regards, Vandergriff Toyota

January 16, 2016

Great Experience I am a relatively new car owner and have never gotten my car serviced alone before.. Ryan Parker was extremely helpful and made my experience as quick More

by schan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 19, 2016 -

Vandergriff Toyota responded

Hello schan! Thanks for sharing your feedback. It's wonderful to hear that Ryan was able to be so helpful, and ensure that your first service visit with us was a great one. We're glad he made it so quick and easy for you! We appreciate your business, and look forward to seeing you for your next service visit. Regards, Vandergriff Toyota

January 15, 2016

Excellent service...every time From Sales to any level of Vehicle service, Vandergriff exceeds expectations with each and every visit. Their representatives are first rate and my mo More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Jan 19, 2016 -

Vandergriff Toyota responded

Thank you for taking the time to share your feedback, Zeke! It's so wonderful to hear that Brandon was able to make sure that you continue to have great experiences with us. We're so glad that he made it an easy and pleasant process! We appreciate your kind words, and are thrilled to hear that we continue to make your drive out to our dealership worthwhile. Thank you for your business, and we look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 15, 2016

Juan Delgado is Awesome! Juan Delgado came to my college son's rescue when his brand new used Toyota Yaris that he purchased in Austin, died while driving in Arlington. When More

by Sandra and Nathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 19, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Sandra and Nathan! It's wonderful to hear that Juan was able to be so accommodating and helpful in your time of need! We're glad he could sort out the issues with your son's new car, and get him back on the road quickly. We appreciate your recommendation, and hope to see you again for your next service visit! Regards, Vandergriff Toyota

January 12, 2016

great service on recall work Handled recall work with class and a big smile. Made sure I was taken care of. She was a joy to work with. Thank you Nancy. More

by derrick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 14, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, derrick123! We're happy to hear that Nancy was able to make sure your car was taken great care of, and that she facilitated such a pleasant experience. We appreciate your business, and hope to see you again for your next service visit! Regards, Vandergriff Toyota

January 11, 2016

Kudos! Nancy Goodwin A Big Thank you to Nancy Goodwin for her great attitude and professional courtesy while having my Tundra serviced, getting me a quote and following up More

by BigTundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Hello BigTundra! It's wonderful to hear that Nancy was able to make your latest service experience so great. We're glad she could be so thorough and accommodating, and make sure that you had all of the information you needed throughout and after your service was complete. We appreciate your great rating, and we hope to see you again in the future. Regards, Vandergriff Toyota

January 11, 2016

2014 Camry We have been going to Vandergriff Toyota for years and have always been given first class service from the service department, especially from William More

by Diver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hays
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Diver1! Thanks for taking the time to leave your review. We're so happy to hear that you have received such excellent service over the years, and that William continues to extend top quality customer care to you each time. We appreciate your 5 star rating, and look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 10, 2016

Nancy Goodwin---the best there is! Just had my 90k maintenance and always impressed with Nancy's customer service. She juggles lots of things but always makes sure the customer is satis More

by scarbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 12, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Scarbro! We're happy to hear that Nancy was able to ensure that you received top notch customer care during your latest visit, and that she made sure to give you the proper attention and effort required to get the job done quickly and efficiently. We're glad you're still enjoying your 4Runner, and we hope to see you again soon! Regards, Vandergriff Toyota

January 09, 2016

Second car I've leased from Vandergriff. Just leased my second RAV4 from Alex Reyes. When I leased my first one in 2013, Alec had just started working at Vandergriff. He was so helpful and ea More

by Joyce3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
Jan 12, 2016 -

Vandergriff Toyota responded

Hello Joyce! Thanks for taking the time to share your experience. It's so great to hear that Alex left such a lasting impression on you, and that he continues to extend top notch customer care to you. We're glad you felt well accommodated and at ease throughout the process of leasing your new RAV4, and that Alex was able to help get you a great deal on it. We appreciate your recommendation, and hope to see you again soon! Regards, Vandergriff Toyota

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