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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

January 24, 2016

Quick Service! This was my first oil change and I was impressed with how quickly I was greeted and also how quickly my car was serviced. Luis was excellent to work More

by mrsboudreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Jan 28, 2016 -

Vandergriff Toyota responded

We're glad to hear that Luis was able to make your first service experience with us so pleasant, mrsboudreaux! It's great to know that you were well accommodated and were able to get your car back quickly. We hope to see you again for your next service visit! Regards, James Higdon - Service Manager - (877) 841-3693

January 23, 2016

New Owner of 2015 Sienna I bought my 2015 Toyota Sienna on the New Year Eve. I spoke to Michael Vuong Pham. He was very professional and knowledgeable about his vehicles. He a More

by Jacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vuong Pham
Jan 27, 2016 -

Vandergriff Toyota responded

Hello Jacky! It's great to hear that Michael was able to make your car buying experience so excellent. We're so glad that you felt well accommodated, and were able to make a well informed decision about your purchase thanks to his knowledge and expertise. We appreciate your recommendation, and hope to work with you again in the future. Regards, Vandergriff Toyota

Jan 27, 2016 -

Vandergriff Toyota responded

Hello Jacky! It's great to hear that Michael was able to make your car buying experience so excellent. We're so glad that you felt well accommodated, and were able to make a well informed decision about your purchase thanks to his knowledge and expertise. We appreciate your recommendation, and hope to work with you again in the future. Regards, Vandergriff Toyota

January 21, 2016

Service Department Luis Viloria was very professional in dealing with the issues surrounding the repair of my 4 Runner. He kept me informed of the costs of the repairs, More

by lady4runner
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Jan 27, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, lady4runner! It's great to hear that Luis made sure you were well informed and accommodated throughout the process of repairing your 4 Runner. We're glad he could be on hand to ease all of your concerns, and make you feel like your car was in great hands! We hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 20, 2016

Very pleased!! I love when I come in for my maintenance and Juan Delgado assists me! Every time he is so kind. When I come in I always ask how long the wait time wil More

by Charris2122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 27, 2016 -

Vandergriff Toyota responded

Hello Charris2122! Thanks for taking the time to share your feedback. It's wonderful to hear that Juan makes your service experiences so excellent each time you bring your vehicle in! We're glad he's able to take care of everything quickly and efficiently, and makes sure you're well accommodated throughout the process. We appreciate your business and look forward to seeing you again for your next service! Regards, Vandergriff Toyota

January 19, 2016

Service Department Juan Delgado was great last week when I had to bring my car in for maintenance. I thought I had an appointment, but ended up I didn't and he still hel More

by afergtexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 20, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, afertexas! It's great to hear that Juan was able to be so accommodating to you and ensure that your car was taken care of quickly and efficiently. We appreciate your business and hope to see you again for your next service visit! Regards, James Higdon – Service Manager

January 16, 2016

Great Service Honestly, I had great experience getting both of my cars serviced at Vandergriff Toyota in Arlington; Floyd Gray was extremely professional and helpfu More

by TJZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd, Gray
Jan 19, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, TJZ! It's wonderful to hear that Floyd was able to ensure that your vehicles were well taken care of, and that you were able to get them back quickly and efficiently. We appreciate your business and hope to see you again for your next service visit! Regards, Vandergriff Toyota

January 16, 2016

Great Experience I am a relatively new car owner and have never gotten my car serviced alone before.. Ryan Parker was extremely helpful and made my experience as quick More

by schan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 19, 2016 -

Vandergriff Toyota responded

Hello schan! Thanks for sharing your feedback. It's wonderful to hear that Ryan was able to be so helpful, and ensure that your first service visit with us was a great one. We're glad he made it so quick and easy for you! We appreciate your business, and look forward to seeing you for your next service visit. Regards, Vandergriff Toyota

January 15, 2016

Juan Delgado is Awesome! Juan Delgado came to my college son's rescue when his brand new used Toyota Yaris that he purchased in Austin, died while driving in Arlington. When More

by Sandra and Nathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 19, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Sandra and Nathan! It's wonderful to hear that Juan was able to be so accommodating and helpful in your time of need! We're glad he could sort out the issues with your son's new car, and get him back on the road quickly. We appreciate your recommendation, and hope to see you again for your next service visit! Regards, Vandergriff Toyota

January 15, 2016

Excellent service...every time From Sales to any level of Vehicle service, Vandergriff exceeds expectations with each and every visit. Their representatives are first rate and my mo More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Jan 19, 2016 -

Vandergriff Toyota responded

Thank you for taking the time to share your feedback, Zeke! It's so wonderful to hear that Brandon was able to make sure that you continue to have great experiences with us. We're so glad that he made it an easy and pleasant process! We appreciate your kind words, and are thrilled to hear that we continue to make your drive out to our dealership worthwhile. Thank you for your business, and we look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota

January 12, 2016

great service on recall work Handled recall work with class and a big smile. Made sure I was taken care of. She was a joy to work with. Thank you Nancy. More

by derrick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 14, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, derrick123! We're happy to hear that Nancy was able to make sure your car was taken great care of, and that she facilitated such a pleasant experience. We appreciate your business, and hope to see you again for your next service visit! Regards, Vandergriff Toyota

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