Back

Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

Directions

By Type

Showing 1,279 reviews

February 02, 2016

Service for my Lexus Kenneth Robinson was awesome in helping me out when I brought in my Lexus for an oil change. He was very knowledgeable and all around great guy. The s More

by Archer4Prez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Robinson
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Archer4Prez! We're happy to hear that Kenneth was able to ensure that you had such a pleasant service experience, and that your vehicle was taken care of quickly and efficiently. We appreciate your business and look forward to seeing you again in the future! Regards, James Higdon - Service Manager - (877) 841-3693

February 01, 2016

Service for my 2014 Toyota Camry" We bought our 2014 Camry from another Dealership , I didn't want to drive across town to get service, so we bought it into Vandergriff Toyota .Nancy More

by Johnson56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 03, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Johnson56! We're glad that Nancy was able to make your service experience so pleasant. It's wonderful to know that she got your car in and out quickly! We hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 31, 2016

Couldn't have been any better!! I was in the Metro Plex by myself traveling from Abilene and had oil light come on. I pulled over and looked up Toyota of Arlington. I called and a More

by Sherrie from Abilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 03, 2016 -

Vandergriff Toyota responded

Hello Sherrie! Thank you for taking the time to share your experience. We're so pleased to hear that we were able to help you out in what could have been a very stressful situation! It's great to hear that Ryan was so accommodating, and made sure you and your car were taken care of quickly and efficiently. We appreciate your business, and hope your car is running smoothly! Regards, Vandergriff Toyota

January 30, 2016

Floyd Gray, my service adviser, is incredibly helpful. I bought a 2015 RAV4 in June of 2015. After my first wash, I noticed that the finish on my wheels was stained. I took it up to the Toyota service cent More

by Ceastep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Feb 02, 2016 -

Vandergriff Toyota responded

We're happy to hear that Floyd has been so helpful and accommodating each time you've come in, Ceastep! It's great to know that he handled your issues quickly and efficiently, and made sure your replacements and repairs were covered by your warranty. We appreciate your business, and hope to work with you again in the future! Regards, Vandergriff Toyota

January 30, 2016

Unannounced Didn't have an appointment, Bobby Brett and his support team found the problem an off I went with a smile and a friendly handshake. More

by Bo from Aington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Feb 02, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, Bo! It's great to hear that Bobby was able to get your car in quickly, and get it diagnosed and taken care of with as little inconvenience to you as possible. We're so glad it was a pleasant service experience, and we hope to work with you again in the future. Regards, Vandergriff Toyota

January 28, 2016

ng in cedar hill Luis Viloria is a very kind knowledgeable service advisor. I was so dissatisfied with previous toyota place, I stopped going. Vandergriff was recommen More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viiloriacc
Feb 02, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Jim! It's wonderful to know that Luis was so accommodating and helpful! We're so glad he was able to turn your previous unpleasant situation around and make your experience with us so excellent. We appreciate your business and hope to work with you again in the future! Regards, Vandergriff Toyota

January 26, 2016

Service for my 2015 Toyota I have been going to Vandergriff Toyota to get my car serviced for the last year. I always call Nancy Goodwin she has always made sure that I'm taken More

by Plane@a1 Movestexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Plane@a1Movestexas! We're pleased to hear that Nancy continues to ensure that your service experiences are so pleasant. It's great to know that you feel well accommodated while your car is being serviced, and that it is in great hands with us! We hope to see you again for your next service visit. Regards, James Higdon - Service Manager - (877) 841-3693

January 26, 2016

Nancy Goodwin -- A BIG THANK YOU!! I have been going to this dealership for several years now and there were a few times that I was assisted by someone other than "Nancy Goodwin". The More

by ramife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 28, 2016 -

Vandergriff Toyota responded

Thank you for taking the time to share your feedback, Ramife! It's great to hear that Nancy has been able to be so helpful and accommodating to you, and is always sure to be as informative and efficient as possible. We're glad that she makes you feel welcomed and at ease each time she has serviced your vehicle! We appreciate your business over the years, and look forward to working with you again in the future. Regards, James Higdon - Service Manager - (877) 841-3693

January 25, 2016

Easy and friendly BOBBY IS SUPER NICE AND MADE MY OIL CHANGING EXPERIENCE EASY AND PLEASANT, THEY NOTICED A CHIP IN MY WINDSHIELD AND OFFERED TO FIX IT AND EXPLAINED TH More

by A123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, A123456789! It's wonderful to hear that Bobby was able to make sure you had such a pleasant experience, and got your car back to you in great shape. We're glad you were so well informed and accommodated! We appreciate your business and hope to see you again soon. Regards, James Higdon - Service Manager - (877) 841-3693

January 25, 2016

2016 Rav4 from Xavier Thank you Xavier for our 2016 Rav4. We appreicate the customer service and friendly atmosphere. We have driven Chevrolet products for 30 years and t More

by D in Mansfield, Tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Lewis
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for the 5 star rating, D! We're pleased to hear that you felt so at ease throughout the car buying process, and that Xavier was able to make your first Toyota experience so enjoyable. We're glad you're enjoying your RAV4, and we hope to see you again in the future! Regards, David Strawn - General Sales Manager - (877) 880-5657

...
83
...