Back

Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

Directions

By Type

Showing 1,275 reviews

January 30, 2016

Unannounced Didn't have an appointment, Bobby Brett and his support team found the problem an off I went with a smile and a friendly handshake. More

by Bo from Aington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Feb 02, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, Bo! It's great to hear that Bobby was able to get your car in quickly, and get it diagnosed and taken care of with as little inconvenience to you as possible. We're so glad it was a pleasant service experience, and we hope to work with you again in the future. Regards, Vandergriff Toyota

January 28, 2016

ng in cedar hill Luis Viloria is a very kind knowledgeable service advisor. I was so dissatisfied with previous toyota place, I stopped going. Vandergriff was recommen More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viiloriacc
Feb 02, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Jim! It's wonderful to know that Luis was so accommodating and helpful! We're so glad he was able to turn your previous unpleasant situation around and make your experience with us so excellent. We appreciate your business and hope to work with you again in the future! Regards, Vandergriff Toyota

January 26, 2016

Service for my 2015 Toyota I have been going to Vandergriff Toyota to get my car serviced for the last year. I always call Nancy Goodwin she has always made sure that I'm taken More

by Plane@a1 Movestexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Plane@a1Movestexas! We're pleased to hear that Nancy continues to ensure that your service experiences are so pleasant. It's great to know that you feel well accommodated while your car is being serviced, and that it is in great hands with us! We hope to see you again for your next service visit. Regards, James Higdon - Service Manager - (877) 841-3693

January 26, 2016

Nancy Goodwin -- A BIG THANK YOU!! I have been going to this dealership for several years now and there were a few times that I was assisted by someone other than "Nancy Goodwin". The More

by ramife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 28, 2016 -

Vandergriff Toyota responded

Thank you for taking the time to share your feedback, Ramife! It's great to hear that Nancy has been able to be so helpful and accommodating to you, and is always sure to be as informative and efficient as possible. We're glad that she makes you feel welcomed and at ease each time she has serviced your vehicle! We appreciate your business over the years, and look forward to working with you again in the future. Regards, James Higdon - Service Manager - (877) 841-3693

January 25, 2016

Easy and friendly BOBBY IS SUPER NICE AND MADE MY OIL CHANGING EXPERIENCE EASY AND PLEASANT, THEY NOTICED A CHIP IN MY WINDSHIELD AND OFFERED TO FIX IT AND EXPLAINED TH More

by A123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, A123456789! It's wonderful to hear that Bobby was able to make sure you had such a pleasant experience, and got your car back to you in great shape. We're glad you were so well informed and accommodated! We appreciate your business and hope to see you again soon. Regards, James Higdon - Service Manager - (877) 841-3693

January 25, 2016

2016 Rav4 from Xavier Thank you Xavier for our 2016 Rav4. We appreicate the customer service and friendly atmosphere. We have driven Chevrolet products for 30 years and t More

by D in Mansfield, Tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Lewis
Jan 28, 2016 -

Vandergriff Toyota responded

Thanks for the 5 star rating, D! We're pleased to hear that you felt so at ease throughout the car buying process, and that Xavier was able to make your first Toyota experience so enjoyable. We're glad you're enjoying your RAV4, and we hope to see you again in the future! Regards, David Strawn - General Sales Manager - (877) 880-5657

January 24, 2016

Quick Service! This was my first oil change and I was impressed with how quickly I was greeted and also how quickly my car was serviced. Luis was excellent to work More

by mrsboudreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Jan 28, 2016 -

Vandergriff Toyota responded

We're glad to hear that Luis was able to make your first service experience with us so pleasant, mrsboudreaux! It's great to know that you were well accommodated and were able to get your car back quickly. We hope to see you again for your next service visit! Regards, James Higdon - Service Manager - (877) 841-3693

January 23, 2016

New Owner of 2015 Sienna I bought my 2015 Toyota Sienna on the New Year Eve. I spoke to Michael Vuong Pham. He was very professional and knowledgeable about his vehicles. He a More

by Jacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vuong Pham
Jan 27, 2016 -

Vandergriff Toyota responded

Hello Jacky! It's great to hear that Michael was able to make your car buying experience so excellent. We're so glad that you felt well accommodated, and were able to make a well informed decision about your purchase thanks to his knowledge and expertise. We appreciate your recommendation, and hope to work with you again in the future. Regards, Vandergriff Toyota

Jan 27, 2016 -

Vandergriff Toyota responded

Hello Jacky! It's great to hear that Michael was able to make your car buying experience so excellent. We're so glad that you felt well accommodated, and were able to make a well informed decision about your purchase thanks to his knowledge and expertise. We appreciate your recommendation, and hope to work with you again in the future. Regards, Vandergriff Toyota

January 21, 2016

Service Department Luis Viloria was very professional in dealing with the issues surrounding the repair of my 4 Runner. He kept me informed of the costs of the repairs, More

by lady4runner
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Jan 27, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, lady4runner! It's great to hear that Luis made sure you were well informed and accommodated throughout the process of repairing your 4 Runner. We're glad he could be on hand to ease all of your concerns, and make you feel like your car was in great hands! We hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 20, 2016

Very pleased!! I love when I come in for my maintenance and Juan Delgado assists me! Every time he is so kind. When I come in I always ask how long the wait time wil More

by Charris2122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
Jan 27, 2016 -

Vandergriff Toyota responded

Hello Charris2122! Thanks for taking the time to share your feedback. It's wonderful to hear that Juan makes your service experiences so excellent each time you bring your vehicle in! We're glad he's able to take care of everything quickly and efficiently, and makes sure you're well accommodated throughout the process. We appreciate your business and look forward to seeing you again for your next service! Regards, Vandergriff Toyota

...
83
...