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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

February 04, 2016

Service is great here Best Toyota service I have found...scheduling was very easy. Service tech (Nancy) was super, flexible and honest advice. Great waiting area too, healt More

by Wilson(carolla/Tacoma)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 05, 2016 -

Vandergriff Toyota responded

Hello Wilson! Thank you for taking the time to share your feedback with us. It's wonderful to hear that Nancy made your service experience so pleasant! We're glad she was able to extend information and advice to you that you could trust. It's also great to know that you felt well accommodated in our customer lounge! Thanks for coming in, and we hope to be able to assist you with your future automotive needs. Regards, James Higdon - Service Manager - (877) 841-3693

February 03, 2016

Keep Nancy Goodwin!!! Love that Nancy Goodwin!!! She is a keeper, don't let her go. I have had the pleasure of dealing with Nancy for almost 5 years now. What impressed me More

by Anyanwu54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Nancy Goodwin, Nancy Goodwin
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, Anyanwu54! It's great to hear that Nancy has taken such great care of you over the years, and has always made it a point to make you feel welcomed and appreciated each time you come in. We're so glad you have been so well accommodated! We appreciate your business, and look forward to working with you again in the future. Regards, Vandergriff Toyota

February 03, 2016

Nancy Goodwin takes care of her customers. Nancy Goodwin is great with finding the problem and getting it remedied in short amount of time. I would recommend her to anyone. Excellent service. More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 05, 2016 -

Vandergriff Toyota responded

Thanks for the 5 star rating, Bill! It's great to hear that you were so well accommodated during your recent service visit, and that Nancy continues to make sure your car is well taken care of. We appreciate your recommendation, hope to see you again soon! Regards, James Higdon - Service Manager - (877) 841-3693

February 03, 2016

Highlander 2004 02/01/2016 Service - Nancy Goodwin I was pleased with the recent service on my 2004 Highlander, which was due for a state inspection. The problems that needed resolution were explained More

by pgovella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, pgovella! We're happy to hear that Nancy has once again provided you such excellent service. It's great to know you were well accommodated, and kept informed on the issues that were being resolved with your vehicle. We appreciate your business and hope to see you again for your next service! Regards, James Higdon - Service Manager - (877) 841-3693

February 02, 2016

service Juan Delgado assisted me when coming in to get an oil change. He was very nice. I go to this dealership often for service. Been going for years and I' More

by kittylou7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
February 02, 2016

Service rep Nancy Goodwin takes care of me We've bought our toyotas and serviced them at Vandergriff Toyota for years. Nancy Goodwin is our service rep. she's knowledgeable efficient funny and More

by Caroltoyota
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, Carol! It's wonderful to hear that Nancy has made your service experiences so enjoyable. We're glad she keeps you well informed, and makes you feel at ease whenever you bring your vehicle in for service. We appreciate your business, and look forward to working with you again in the future! Regards, Vandergriff Toyota

February 02, 2016

Service for my Lexus Kenneth Robinson was awesome in helping me out when I brought in my Lexus for an oil change. He was very knowledgeable and all around great guy. The s More

by Archer4Prez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Robinson
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Archer4Prez! We're happy to hear that Kenneth was able to ensure that you had such a pleasant service experience, and that your vehicle was taken care of quickly and efficiently. We appreciate your business and look forward to seeing you again in the future! Regards, James Higdon - Service Manager - (877) 841-3693

February 01, 2016

Service for my 2014 Toyota Camry" We bought our 2014 Camry from another Dealership , I didn't want to drive across town to get service, so we bought it into Vandergriff Toyota .Nancy More

by Johnson56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 03, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Johnson56! We're glad that Nancy was able to make your service experience so pleasant. It's wonderful to know that she got your car in and out quickly! We hope to see you again for your next service visit. Regards, Vandergriff Toyota

January 31, 2016

Couldn't have been any better!! I was in the Metro Plex by myself traveling from Abilene and had oil light come on. I pulled over and looked up Toyota of Arlington. I called and a More

by Sherrie from Abilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 03, 2016 -

Vandergriff Toyota responded

Hello Sherrie! Thank you for taking the time to share your experience. We're so pleased to hear that we were able to help you out in what could have been a very stressful situation! It's great to hear that Ryan was so accommodating, and made sure you and your car were taken care of quickly and efficiently. We appreciate your business, and hope your car is running smoothly! Regards, Vandergriff Toyota

January 30, 2016

Floyd Gray, my service adviser, is incredibly helpful. I bought a 2015 RAV4 in June of 2015. After my first wash, I noticed that the finish on my wheels was stained. I took it up to the Toyota service cent More

by Ceastep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Feb 02, 2016 -

Vandergriff Toyota responded

We're happy to hear that Floyd has been so helpful and accommodating each time you've come in, Ceastep! It's great to know that he handled your issues quickly and efficiently, and made sure your replacements and repairs were covered by your warranty. We appreciate your business, and hope to work with you again in the future! Regards, Vandergriff Toyota

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