Vandergriff Toyota

Worst Car Buying Experience Ever First of all, I was there from approximately 9:00 a.m to 4:00 p.m. My whole day wasted! While I was there I found out they had deceived me regarding First of all, I was there from approximately 9:00 a.m to 4:00 p.m. My whole day wasted! While I was there I found out they had deceived me regarding my warranty on my first car I bought there. Strike 1! Then they told me they could get me into the vehicle I chose and keep the same payoff date as my trade in and keep my payments pretty much the same. Once all the paperwork was done my loan was extended out 3 more years. Strike 2! Then they only wanted to give me 1 key for a 2014 and wanted me to pay around $200 for a new key. Then they wanted to charge me extra for having the key coded. At that point the sales rep states to me if I give him a $20 bill, he'll get my key coded for free. WHAT???????? Strike 3! I should have walked out but I went straight to management and asked what kind of business they were running. After all was said and done, I should have walked away but naive me, bought the car anyway. But we had to redo all the paperwork to make the payments the same and I walked out with no warranty, no nothing! Not even a month has passed and trim pieces are falling off the vehicle left and right. 2 trim pieces flew off the top of the roof and another trim piece on the door is cracked and ready to fall off. I WILL NEVER BUY FROM VANDERGRIFF AGAIN!!! WHAT A NIGHTMARE!!! More

Maintaining your car! We take our Toyota Prius to the Vandergrift Dealership because of the convenience and the dedicated staff that meets our every expectation when it com We take our Toyota Prius to the Vandergrift Dealership because of the convenience and the dedicated staff that meets our every expectation when it comes to Maintenance and Customer Satisfaction. Very pleased with the dealership. More

Amazing Sales Agents We were looking for lease to autos when we visite Vandergriff Toyota. We let the dealership so happy with one Toyota Taco ma and one Toyota Rav4 .We r We were looking for lease to autos when we visite Vandergriff Toyota. We let the dealership so happy with one Toyota Taco ma and one Toyota Rav4 .We recommend to everyone want a new car or truck . Our sales representatives was Max Nguyen and Sam Bawab. "Good sales team". More

45,000 Mile Check Up Nancy Goodwin is our Service Representative. Nancy always greets us by our names. She knows how to trouble shoot a problem. Nancy is always willing Nancy Goodwin is our Service Representative. Nancy always greets us by our names. She knows how to trouble shoot a problem. Nancy is always willing to listen to you about any concerns or problems you may be having. Nancy is a very valuable "Asset" to the Vandergriff family. She is the reason we take our car to Vandergriff in Arlington. Nancy is small but she is worth her weight in gold. I hope that the Vandergriff management appreciates her for the "Great" customer service rep she is. Clocks More

Toyota Vandergrift Michael Stinnett is the person who help us out with the process of buying a car, and I can say he was very professional, informative, and very polite, Michael Stinnett is the person who help us out with the process of buying a car, and I can say he was very professional, informative, and very polite, this is my third time buying a car in a dealership and I can say that for the first time I can say I came out of there with the best deal and I feel that it was because of Michael Stinnett's help. More

Very Professional. I took my Company truck to have a factory recall done and Nancy met me at my truck to check me in. Nancy is very professional and nice. While I was wa I took my Company truck to have a factory recall done and Nancy met me at my truck to check me in. Nancy is very professional and nice. While I was waiting she came and informed me that they had fund another recall issue and was taking care of it. They cleaned the outside of my truck and I had it back in the time Nancy told me it would be. I will recommend Nancy Goodwin to anyone that needs their Toyota serviced. Thank you Nancy! More

Excellent service I took my 2010 Avalon in for an oil change, and decided to have the 75,000 mile service. During the inspection, Luis took me out to the service area I took my 2010 Avalon in for an oil change, and decided to have the 75,000 mile service. During the inspection, Luis took me out to the service area to show me that my power steering assembly needing replacing. While surprised by this, I must say that Luis took excellent care of me, gave me a loaner car, and I picked up my car the following morning. They had detailed my car inside and out at no charge to me. Thank you, Luis Viloria! More