Vandergriff Toyota

EXCELLENT SERVICE We came to Texas around 10 years ago. We needed to get maintenance on our 2000 Avalon that we always had serviced by the dealership. We meet Nancy Go We came to Texas around 10 years ago. We needed to get maintenance on our 2000 Avalon that we always had serviced by the dealership. We meet Nancy Goodwin and was very pleased with how nice and professional she was. Also Ben Cahillo and his crew did excellent work on the repairs on our Avalon. We decided to purchase our Highlander there also. We have continued to bring our cars their over the years. So keep up the good service. Mr. & Mrs. Crear More

Professional & Timely I gave a 5 Star rating for Ryan Parker in the service department. I only use Ryan because I know what to expect: professionalism and timeliness. I c I gave a 5 Star rating for Ryan Parker in the service department. I only use Ryan because I know what to expect: professionalism and timeliness. I call in ahead of time to make sure he's working to next day or to schedule with him because if he's not there, I'll just wait. More

service The service consultant Ryan Parker was very patient and informative. He demonstrated a keen sense of understanding towards my needs and concerns. The The service consultant Ryan Parker was very patient and informative. He demonstrated a keen sense of understanding towards my needs and concerns. The actual job was a little pricy but the customer service delivered may have provided some justification. More

Best in the USA Outstanding approach, friendly, and outstanding service! This dealership goes the extra mile to help you. They treat you like family and that is why I Outstanding approach, friendly, and outstanding service! This dealership goes the extra mile to help you. They treat you like family and that is why I have bought 4 Tundras here and they are the only place that will service my Truck! More

Worst Car Buying Experience Ever First of all, I was there from approximately 9:00 a.m to 4:00 p.m. My whole day wasted! While I was there I found out they had deceived me regarding First of all, I was there from approximately 9:00 a.m to 4:00 p.m. My whole day wasted! While I was there I found out they had deceived me regarding my warranty on my first car I bought there. Strike 1! Then they told me they could get me into the vehicle I chose and keep the same payoff date as my trade in and keep my payments pretty much the same. Once all the paperwork was done my loan was extended out 3 more years. Strike 2! Then they only wanted to give me 1 key for a 2014 and wanted me to pay around $200 for a new key. Then they wanted to charge me extra for having the key coded. At that point the sales rep states to me if I give him a $20 bill, he'll get my key coded for free. WHAT???????? Strike 3! I should have walked out but I went straight to management and asked what kind of business they were running. After all was said and done, I should have walked away but naive me, bought the car anyway. But we had to redo all the paperwork to make the payments the same and I walked out with no warranty, no nothing! Not even a month has passed and trim pieces are falling off the vehicle left and right. 2 trim pieces flew off the top of the roof and another trim piece on the door is cracked and ready to fall off. I WILL NEVER BUY FROM VANDERGRIFF AGAIN!!! WHAT A NIGHTMARE!!! More

Maintaining your car! We take our Toyota Prius to the Vandergrift Dealership because of the convenience and the dedicated staff that meets our every expectation when it com We take our Toyota Prius to the Vandergrift Dealership because of the convenience and the dedicated staff that meets our every expectation when it comes to Maintenance and Customer Satisfaction. Very pleased with the dealership. More

Amazing Sales Agents We were looking for lease to autos when we visite Vandergriff Toyota. We let the dealership so happy with one Toyota Taco ma and one Toyota Rav4 .We r We were looking for lease to autos when we visite Vandergriff Toyota. We let the dealership so happy with one Toyota Taco ma and one Toyota Rav4 .We recommend to everyone want a new car or truck . Our sales representatives was Max Nguyen and Sam Bawab. "Good sales team". More

45,000 Mile Check Up Nancy Goodwin is our Service Representative. Nancy always greets us by our names. She knows how to trouble shoot a problem. Nancy is always willing Nancy Goodwin is our Service Representative. Nancy always greets us by our names. She knows how to trouble shoot a problem. Nancy is always willing to listen to you about any concerns or problems you may be having. Nancy is a very valuable "Asset" to the Vandergriff family. She is the reason we take our car to Vandergriff in Arlington. Nancy is small but she is worth her weight in gold. I hope that the Vandergriff management appreciates her for the "Great" customer service rep she is. Clocks More

Toyota Vandergrift Michael Stinnett is the person who help us out with the process of buying a car, and I can say he was very professional, informative, and very polite, Michael Stinnett is the person who help us out with the process of buying a car, and I can say he was very professional, informative, and very polite, this is my third time buying a car in a dealership and I can say that for the first time I can say I came out of there with the best deal and I feel that it was because of Michael Stinnett's help. More