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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

March 08, 2016

Awesome Service I came to Vandergriff because another dealership damaged my truck and wouldn't fix it properly. I checked out Vandergriff reviews and decided to try t More

by TonyaG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 09, 2016 -

Vandergriff Toyota responded

It's great to hear that we were able to take care of your truck and get it back in great shape for you, Tonya! We're glad we could turn around your previously poor experience with another dealership and ensure that you were well accommodated. We appreciate your business and look forward to see young again for your future automotive needs. Regards, Vandergriff Toyota

March 03, 2016

Lovin Vandergriff Toypta Vandergriff is a super place to shop for a new Toyota. The sales staff is very professional and courteous. Our salesman Glenn Byrd went above and be More

by Virgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Gray, Glenn Byrd
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Virgie! It's wonderful to hear that Glenn was so helpful and accommodating to you throughout the car buying experience, and made sure that you got into a great car that you truly enjoy. We're also glad that Floyd handled your service visit so quickly and efficiently, and made sure you were comfortable while you waited. We appreciate your business, and hope to work with you again soon! Regards, Steve Ganz – Service Manager (877) 841-3693

March 02, 2016

Excellent Service Service was done quickly, professionally and pleasently. Called and made an appt and they got me in right on time. Thank you so much Ryan Parker. More

by ARod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, ARod! We're happy to hear that you had such a pleasant service experience, and that Ryan was able to ensure that your car was taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 29, 2016

Great Customer Service This was my first visit to Vandergriff Service Department on Saturday 2/27/2016. The Customer Service was excellent everyone treated me very nice . More

by Toyoat T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Toyoat T! We're pleased to hear that you had such a wonderful experience, and that Floyd was able to ensure that you were well accommodated while your car was being serviced. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 28, 2016

Above & Beyond Customer Service - 4-Runner Owner We met Nancy Goodwin on our first visit to Vandergriff Toyota when we moved here from California in July of 2014. We didn't know anyone, then we met More

by Four on the Floor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your experience with us, Four on the Floor! It's wonderful to hear that Nancy has been so helpful and accommodating to you from the very start. We're glad her expertise and attention to detail helped identify a problem with your vehicle that could have potentially been a lot worse! It's also great to know that she made sure you were well accommodated and kept informed through each step of your vehicle's service. We appreciate your recommendations, and look forward to working with you again soon! Regards, Steve Ganz – Service Manager (877) 841-3693

February 28, 2016

Vandergriff Service Dept. has always done a great job of taking care of my 2007 Tundra since i bought it there. Ryan Parker, in particular, has always made sure the the truck More

by dogtop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, dogtop! We're pleased to hear that Ryan has continued to ensure that you have such pleasant experiences with us, and that your car stays in great shape. We appreciate your business over the years, and look forward to working with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 26, 2016

Professional & Timely I gave a 5 Star rating for Ryan Parker in the service department. I only use Ryan because I know what to expect: professionalism and timeliness. I c More

by gulfcoast1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, gulfcoast1055! It's great to hear that you have had such great service experiences with Ryan, and that he makes sure that you are well accommodated each time you come in. We're glad you feel so confident in the work that he performs on your vehicle! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz – Service Manager (877) 841-3693

February 26, 2016

EXCELLENT SERVICE We came to Texas around 10 years ago. We needed to get maintenance on our 2000 Avalon that we always had serviced by the dealership. We meet Nancy Go More

by NAVARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cahillo, Nancy Goodwin
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Navaron! It's so wonderful to hear that you have received such excellent customer care over the years, and that Nancy and Ben have worked together to make sure that you are well accommodated each time, whether it be for a service visit or to purchase a new car. We appreciate your business, and look forward to working with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 24, 2016

Best in the USA Outstanding approach, friendly, and outstanding service! This dealership goes the extra mile to help you. They treat you like family and that is why I More

by Chuck1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy, Omar Abdel, Nancy Goodwin
Feb 26, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Chuck! We're happy to hear that you have had such great experiences with us, and that you always feel welcomed and accommodated. We appreciate your business and look forward to working with you again in the future! Regards, Vandergriff Toyota

February 24, 2016

service The service consultant Ryan Parker was very patient and informative. He demonstrated a keen sense of understanding towards my needs and concerns. The More

by Murton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 24, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Murton! It's wonderful to know that Ryan took such great care of you, and made sure you had all the time and information you needed in order to find the perfect car. We're glad you were well informed, and had all of your concerns addressed! We appreciate your business and hope you're enjoying your new car. Regards, David Strawn – General Sales Manager (877) 880-5657

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