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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

March 17, 2016

Nice experience I came in for regular maintance. I was met by Bobby Brett. He had my oil changed, tire rotation, engine filter changed etc. I appreciated it his help More

by d12196248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Mar 18, 2016 -

Vandergriff Toyota responded

We're happy to hear that you had such a pleasant experience, d12196248. It's wonderful to know that Bobby was so helpful and attentive, and made sure your car was well taken care of. We appreciate your business and look forward to the opportunity to assist you again in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 16, 2016

Peace of Mind Having Nancy Goodwin as my service representative has always had me leaving with the peace of mind that between her and her mechanic Ben Cahill I can More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cahill, Nancy Goodwin
Mar 17, 2016 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, Toyotagirl! We're so pleased to hear that Nancy and Ben have taken such great care of you and your vehicle over the years, and keep you feeling confident in condition of your vehicle. It's great to know that you feel like you're in capable hands with them! We appreciate your business, and hope to be able to continue servicing your vehicle in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 09, 2016

Great customer service After a very bad car accident my daughter was searching for a new car for me. She did loads of research before picking a Toyota. She said she looked More

by Karen Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Evans
Mar 11, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Karen! It's great to hear that you and your daughter had such a pleasant experience looking for your new car. We're glad that you felt well accommodated and at ease throughout the whole process, and got a great deal on your car! We appreciate your recommendation and hope to work with you again in the future. Regards, David Strawn – General Sales Manager (877) 880-5657

March 08, 2016

Awesome Service I came to Vandergriff because another dealership damaged my truck and wouldn't fix it properly. I checked out Vandergriff reviews and decided to try t More

by TonyaG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 09, 2016 -

Vandergriff Toyota responded

It's great to hear that we were able to take care of your truck and get it back in great shape for you, Tonya! We're glad we could turn around your previously poor experience with another dealership and ensure that you were well accommodated. We appreciate your business and look forward to see young again for your future automotive needs. Regards, Vandergriff Toyota

March 08, 2016

Scheduled Service I will always be a Toyota owner because I love the service department and my service advisor, Nancy Goodwin. She is great at her job and makes every c More

by sstorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 09, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, sstorie! We're pleased to hear that Nancy has made sure that your service experiences are always pleasant and accommodating, and that your car stays in great shape! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz – Service Manager (877) 841-3693

March 03, 2016

Lovin Vandergriff Toypta Vandergriff is a super place to shop for a new Toyota. The sales staff is very professional and courteous. Our salesman Glenn Byrd went above and be More

by Virgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Gray, Glenn Byrd
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Virgie! It's wonderful to hear that Glenn was so helpful and accommodating to you throughout the car buying experience, and made sure that you got into a great car that you truly enjoy. We're also glad that Floyd handled your service visit so quickly and efficiently, and made sure you were comfortable while you waited. We appreciate your business, and hope to work with you again soon! Regards, Steve Ganz – Service Manager (877) 841-3693

March 02, 2016

Excellent Service Service was done quickly, professionally and pleasently. Called and made an appt and they got me in right on time. Thank you so much Ryan Parker. More

by ARod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, ARod! We're happy to hear that you had such a pleasant service experience, and that Ryan was able to ensure that your car was taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 29, 2016

Great Customer Service This was my first visit to Vandergriff Service Department on Saturday 2/27/2016. The Customer Service was excellent everyone treated me very nice . More

by Toyoat T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Toyoat T! We're pleased to hear that you had such a wonderful experience, and that Floyd was able to ensure that you were well accommodated while your car was being serviced. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 28, 2016

Vandergriff Service Dept. has always done a great job of taking care of my 2007 Tundra since i bought it there. Ryan Parker, in particular, has always made sure the the truck More

by dogtop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, dogtop! We're pleased to hear that Ryan has continued to ensure that you have such pleasant experiences with us, and that your car stays in great shape. We appreciate your business over the years, and look forward to working with you again in the future! Regards, Steve Ganz – Service Manager (877) 841-3693

February 28, 2016

Above & Beyond Customer Service - 4-Runner Owner We met Nancy Goodwin on our first visit to Vandergriff Toyota when we moved here from California in July of 2014. We didn't know anyone, then we met More

by Four on the Floor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 04, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your experience with us, Four on the Floor! It's wonderful to hear that Nancy has been so helpful and accommodating to you from the very start. We're glad her expertise and attention to detail helped identify a problem with your vehicle that could have potentially been a lot worse! It's also great to know that she made sure you were well accommodated and kept informed through each step of your vehicle's service. We appreciate your recommendations, and look forward to working with you again soon! Regards, Steve Ganz – Service Manager (877) 841-3693

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