Back

Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

Directions

By Type

Showing 1,275 reviews

March 24, 2016

Great Service I had 30,000 mile checkup for my car. Service is much quicker than I expected and cheaper, what a surprise. I needed new tires, but they did not press More

by LARRY CLEVENGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Mar 25, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Larry! We're pleased to hear that you had such a great service experience, and that you were well informed on the status of your vehicle and its future repair needs. We're glad you felt at ease and accommodated throughout the whole process! We appreciate your business and look forward to assisting you again in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 24, 2016

Best customer service I purchase 2 cars from there and I have recieve the best attention from Mr Francisco Sayan, he was patient and caring of my needs, I recommend vanderg More

by Gizellwilliamas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Sayan
Mar 25, 2016 -

Vandergriff Toyota responded

Thanks for the recommendation, Gizellwilliamas! We're happy to hear that Francisco was so helpful and attentive, and made sure that you had such a great experience purchasing your vehicles. We appreciate your business, and hope to work with you again in the future. Regards, David Strawn – General Sales Manager (877) 880-5657

March 21, 2016

Saturday service Oil and filter change was performed to my satisfaction Mike Martinez did an admirable job in managing the process. I appreciate that the coffe More

by gabe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martinez
Mar 24, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Gabe! We're so pleased to hear that Mike made sure you had such a pleasant service experience, and that your car was in great hands. Your comfort and satisfaction are important, so it's great to know that you enjoyed the customer lounge! We look forward to seeing you on your next service visit. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 20, 2016

Ask for Ryan. He knows what excellent service looks like! I have a 2002 Sequoia with 297K miles on it. I'm about to get my third set of number plates, I'm on my fourth set of tires, and last Saturday Ryan Pa More

by phedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 24, 2016 -

Vandergriff Toyota responded

Thank you, Philip! We strive to provide a great service experience to all of our customers, and we are glad to have succeeded with you. Thank you for sharing your review and we look forward to seeing you at your next service appointment. Steve Ganz – Service Manager - (877) 841-3693

March 19, 2016

Awesome experience Ryan Parker was the most attentive and professional oil change specialist I have ever dealt with. I will defiantly be back to service my car. More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 24, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Hannah! We're happy to hear that Ryan was so helpful and accommodating, and made sure your car was well taken care of. We appreciate your business and look forward to working with you again in the future! Regards, Steve Ganz – Service Manager - (877) 841-3693

March 18, 2016

Better call Nancy Goodwin I've serviced 4 trucks with Nancy Goodwin and my experience is always the same. Awesome. Nancy is very genuine and understands that I'm very busy and More

by keith980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 24, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Keith980! We're happy to hear that you continue to have great service experiences with Nancy, and she always makes sure that your trucks are well taken care of. We understand how valuable your time is and are glad to know that Nancy is quick, efficient, and gets you back on the road with as little inconvenience to you as possible! We appreciate your recommendation and look forward to seeing you on your next service visit. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 17, 2016

Nice experience I came in for regular maintance. I was met by Bobby Brett. He had my oil changed, tire rotation, engine filter changed etc. I appreciated it his help More

by d12196248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Mar 18, 2016 -

Vandergriff Toyota responded

We're happy to hear that you had such a pleasant experience, d12196248. It's wonderful to know that Bobby was so helpful and attentive, and made sure your car was well taken care of. We appreciate your business and look forward to the opportunity to assist you again in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 16, 2016

Peace of Mind Having Nancy Goodwin as my service representative has always had me leaving with the peace of mind that between her and her mechanic Ben Cahill I can More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cahill, Nancy Goodwin
Mar 17, 2016 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, Toyotagirl! We're so pleased to hear that Nancy and Ben have taken such great care of you and your vehicle over the years, and keep you feeling confident in condition of your vehicle. It's great to know that you feel like you're in capable hands with them! We appreciate your business, and hope to be able to continue servicing your vehicle in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 09, 2016

Great customer service After a very bad car accident my daughter was searching for a new car for me. She did loads of research before picking a Toyota. She said she looked More

by Karen Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Evans
Mar 11, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Karen! It's great to hear that you and your daughter had such a pleasant experience looking for your new car. We're glad that you felt well accommodated and at ease throughout the whole process, and got a great deal on your car! We appreciate your recommendation and hope to work with you again in the future. Regards, David Strawn – General Sales Manager (877) 880-5657

March 08, 2016

Scheduled Service I will always be a Toyota owner because I love the service department and my service advisor, Nancy Goodwin. She is great at her job and makes every c More

by sstorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 09, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, sstorie! We're pleased to hear that Nancy has made sure that your service experiences are always pleasant and accommodating, and that your car stays in great shape! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz – Service Manager (877) 841-3693

...
78
...