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Vandergriff Toyota
Arlington, TX
1,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,279 reviews
March 30, 2016
Rav4 engine would not start. Check electrical system. Electrical system inspection revealed that battery needed to be replaced. Battery replacement was conducted in a timely manner at a very reasonable co Electrical system inspection revealed that battery needed to be replaced. Battery replacement was conducted in a timely manner at a very reasonable cost. Communications with Ms. Goodwin and her responses were prompt and accurate. More
by MEM647
Employees Worked With
Nancy Goodwin
March 30, 2016
Customer oriented Mike was professional and had a positive attitude. Gave detailed information of service and time length to completion. I have used Vandergriff serv Mike was professional and had a positive attitude. Gave detailed information of service and time length to completion. I have used Vandergriff service for some time and am very satisfied with them. More
by Runner
Employees Worked With
Miguel (Mike) Martinez
March 29, 2016
Kenneth Robinson, best service advisor at Vandergriff been getting service here for years simply because i purchased cars here. the service dept has never impressed me before, its always busy and staff i been getting service here for years simply because i purchased cars here. the service dept has never impressed me before, its always busy and staff is always stressed and rushing around, never being very informative or really helpful. today i was serviced by KENNETH ROBINSON, it was very different , he listened to my questions,was very helpful and professional, went a step further to verify my service today was covered by my plan, SO I WAS NOT CHARGED. others before had told me my plan had expired and had been charging me, so needless to say, from now on i will only be serviced by KENNETH ROBINSON, and ONLY "K.R". I rated this review 5 stars ONLY FOR Kenneth Robinson not for the dealership, but maybe the dealership will realize K.R. is a great asset to them. More
by Alaska Moore
Employees Worked With
KENNETH ROBINSON
March 27, 2016
fast service, great staff Saturday morning oil change. Service Rep kept me posted on services I didn't need, saving me $$$. Even threw in a car wash! In and out in less than Saturday morning oil change. Service Rep kept me posted on services I didn't need, saving me $$$. Even threw in a car wash! In and out in less than an hour. Thanks Bobby! Mrs. Mc Laughlin More
by texmex98
Employees Worked With
Bobby Brett
March 24, 2016
Great Service I had 30,000 mile checkup for my car. Service is much quicker than I expected and cheaper, what a surprise. I needed new tires, but they did not press I had 30,000 mile checkup for my car. Service is much quicker than I expected and cheaper, what a surprise. I needed new tires, but they did not pressure me to buy my tires there. They did provide an estimate complete with the exact tire I needed and the price. More
by LARRY CLEVENGER
Employees Worked With
Floyd Gray
March 24, 2016
Best customer service I purchase 2 cars from there and I have recieve the best attention from Mr Francisco Sayan, he was patient and caring of my needs, I recommend vanderg I purchase 2 cars from there and I have recieve the best attention from Mr Francisco Sayan, he was patient and caring of my needs, I recommend vandergriff Toyota for all your cars purchase and please ask for Francisco Sayan. More
by Gizellwilliamas
Employees Worked With
Francisco Sayan
March 21, 2016
Saturday service Oil and filter change was performed to my satisfaction Mike Martinez did an admirable job in managing the process. I appreciate that the coffe Oil and filter change was performed to my satisfaction Mike Martinez did an admirable job in managing the process. I appreciate that the coffee machine in the waiting area was operating on this visit. More
by gabe1
Employees Worked With
Mike Martinez
March 20, 2016
Ask for Ryan. He knows what excellent service looks like! I have a 2002 Sequoia with 297K miles on it. I'm about to get my third set of number plates, I'm on my fourth set of tires, and last Saturday Ryan Pa I have a 2002 Sequoia with 297K miles on it. I'm about to get my third set of number plates, I'm on my fourth set of tires, and last Saturday Ryan Parker and his service team changed the oil in my Sequoia for the 58th time. Two things have remained constant though, the first is that I ask for Ryan Parker when I get to the service department, and the second is that I service my SUV at Vandergriff Toyota. Ryan is honest and very trustworthy. He only recommends what my car needs, nothing more, nothing less. Almost 300,000 miles is a testament that clearly he knows what he's doing. More
by phedwards
Employees Worked With
Ryan Parker
March 19, 2016
Awesome experience Ryan Parker was the most attentive and professional oil change specialist I have ever dealt with. I will defiantly be back to service my car. Ryan Parker was the most attentive and professional oil change specialist I have ever dealt with. I will defiantly be back to service my car. More
by Hannah
Employees Worked With
Ryan Parker
March 18, 2016
Better call Nancy Goodwin I've serviced 4 trucks with Nancy Goodwin and my experience is always the same. Awesome. Nancy is very genuine and understands that I'm very busy and I've serviced 4 trucks with Nancy Goodwin and my experience is always the same. Awesome. Nancy is very genuine and understands that I'm very busy and don't have all day to sit in a dealer waiting for my truck to get worked on. She always has me in and out and if it's going to be longer has a ride waiting for me. Customer service on steroids, no question. If you want a service advisor that you can trust and that's not going to high gross you on stuff you really don't need then call Nancy Goodwin at Vandergriff Toyota. She's the longest running service employee there at Vandergriff and that alone speaks volumes. Getcha pull. More
by keith980
Employees Worked With
Nancy Goodwin
