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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

April 14, 2016

Keeping it simple. Had a service visit with Ryan Parker yesterday. Nothing major - but he made it easy to get taken care if and back on the road. Thanks ! More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Apr 19, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Jake! We're happy to hear that Ryan was so helpful and accommodating, and made sure that your car was taken care of in a quick and efficient manner. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager - (877) 841-3693

April 11, 2016

Great Car Care I did not have to make an appointment to have my car serviced. Mike Martinez was very helpful and a pleasure to deal with. He explained everything t More

by SF Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martinez
Apr 19, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, SF Car! It's wonderful to hear that Mike was so helpful and attentive, and made sure you were well informed throughout the process of having your vehicle serviced. We're glad it was a pleasant, efficient experience! We appreciate your business and hope to see you again in the future. Regards, Steve Ganz - Service Manager - (877) 841-3693

April 09, 2016

Excellent performance Ms. Nancy Goodwin and company (technicians/mechanics) always do an excellent job whenever I bring my car for service or repair. Thus, I keep coming ba More

by alliance?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Apr 19, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, alliance! We're pleased to hear that you continue to have such excellent service experiences, and that Nancy always takes great care of your car. We appreciate your business and look forward to seeing you again on your next service visit! Regards, Steve Ganz - Service Manager - (877) 841-3693

April 07, 2016

My experiment with at Toyota has always been exceptional I have always had a great time when I visit for service. Dealing with Nancy ha always been friendly and she makes it pleasant to be there. More

by Ray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Apr 08, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Ray! It's wonderful to know that Nancy made sure you were well accommodated, and that you had such a pleasant experience. We appreciate your business and look forward to assisting you with your future automotive needs. Regards, Vandergriff Toyota

April 05, 2016

Service due I never have a problem here with Vandergriff Toyota. Each time I go to Vandergriff Toyota I always have a good experience. I live in Irving but glad t More

by EARNEST MEDINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Salvas
Apr 06, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Earnest! We're happy to hear that you have had such pleasant service experiences with us, and that we're able to make your drive worthwhile. We appreciate your business and look forward to seeing you again in the future! Regards, Steve Ganz – Service Manager - (877) 841-3693

April 01, 2016

Service Review I came in to have my 30k mile checkup on my Toyota which I purchased in 2012. Nancy Goodwin has been my service advisor from day one. She is always More

by S. Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Apr 06, 2016 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, S. Norris! It's great to hear that Nancy continues to be so helpful and accommodating, and keeps your car in excellent shape. We're glad she keeps you feeling so well informed and accommodated! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 30, 2016

Rav4 engine would not start. Check electrical system. Electrical system inspection revealed that battery needed to be replaced. Battery replacement was conducted in a timely manner at a very reasonable co More

by MEM647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Apr 06, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, MEM647! It's wonderful to hear that you had such a pleasant experience with Nancy, and she was able to make sure that your car was taken care of quickly and efficiently. We're glad you were so well accommodated and kept informed throughout the process! We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz – Service Manager - (877) 841-3693

March 30, 2016

Customer oriented Mike was professional and had a positive attitude. Gave detailed information of service and time length to completion. I have used Vandergriff serv More

by Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel (Mike) Martinez
Apr 06, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Runner! We're happy to hear that you continue to have such wonderful service experiences with us, and that Mike was able to make sure that your car was taken care of quickly and efficiently. We appreciate your business and look forward to assisting you again in the future! Regards, Steve Ganz – Service Manager - (877) 841-3693

March 29, 2016

Kenneth Robinson, best service advisor at Vandergriff been getting service here for years simply because i purchased cars here. the service dept has never impressed me before, its always busy and staff i More

by Alaska Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KENNETH ROBINSON
March 27, 2016

fast service, great staff Saturday morning oil change. Service Rep kept me posted on services I didn't need, saving me $$$. Even threw in a car wash! In and out in less than More

by texmex98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Apr 06, 2016 -

Vandergriff Toyota responded

It's great to hear that Bobby was able to keep your service visit so quick and efficient, texmex98! We're glad he was attentive to what your car needed, and made sure you got it back looking fresh and clean. We appreciate your business and hope work with you again in the future! Regards, Steve Ganz – Service Manager - (877) 841-3693

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