Vandergriff Toyota

Best Service Award goes to Nancy Goodwin With little notice and a little phone tag, I arrived at the Vandergriff Service Department and found Nancy. I was explaining a sound coming from the f With little notice and a little phone tag, I arrived at the Vandergriff Service Department and found Nancy. I was explaining a sound coming from the front end of my 2007 Toyota Sienna. She said it's probably front wheel bearings, and I'll have someone check it out. I also had an auxiliary port on the radio that would not allow a phone device to play music from my phone. She said the port might be bad, and she would also have someone look at that. Well, in short time, the service report came back with both issues diagnosed, and Nancy was correct on both. Thank you so much Nancy, you are awesome! More

New car purchase Mike and I work together on this deal for weeks. Great guy to work with and will treated me with great respect. Samuel Hall was the finance person. Gr Mike and I work together on this deal for weeks. Great guy to work with and will treated me with great respect. Samuel Hall was the finance person. Great person also to work with. Would recommend these two to anyone looking to purchase a vehicle. More

Good service is very important ! Nancy Goodwin has been the most helpful person when I need to get my car serviced. I bought my Highlander here and she has been there for me ever s Nancy Goodwin has been the most helpful person when I need to get my car serviced. I bought my Highlander here and she has been there for me ever since. Her thoughtfulness is appreciated and she always gets the job done is a kind and cheerful manner. Thank you for employees like her. T More

Great Service Department at Vandergriff My service advisor, Nancy is really thorough and makes sure she explains the situation in a way that I can understand. She always works with my sched My service advisor, Nancy is really thorough and makes sure she explains the situation in a way that I can understand. She always works with my schedule to make getting my regular service as easy as possible. More

This dealer takes good care of me. Ryan Parker and Nancy Goodwin did a good job taking care of me. I bought my cars here and I will be back for more. This is the only place in town wher Ryan Parker and Nancy Goodwin did a good job taking care of me. I bought my cars here and I will be back for more. This is the only place in town where I can find honest people. More

Ryan Parker do a good job taking care of me Everything was good Ryan Parker do a good job taking care of customers it is great to come in and get good service at Vandergriff Everything was good Ryan Parker do a good job taking care of customers it is great to come in and get good service at Vandergriff More

Impressed I had never been a customer of Vandergriff Toyota before this visit. I called the dealership where I purchased my vehicle in response to an airbag rec I had never been a customer of Vandergriff Toyota before this visit. I called the dealership where I purchased my vehicle in response to an airbag recall notice. I was told I would be called whenever a part was available, and was understandably told they had no idea when the part might arrive. Just to see if I could perhaps get the work done sooner, I called Vandergriff and talked to Nancy Goodwin in the service department. I explained I had never been to the dealership and she thanked me for considering them and said she would order the part. About an hour later Nancy called me and told me they had the part and made me an appointment that day. When I arrived she treated me like a long time, valued customer. The work was done promptly and I enjoyed the stay in their comfortable lounge area. I was very impressed with the organization of the service department and especially impressed with Nancy! What an asset she is to Vandergriff! If/when I need service and/or if I buy another Toyota vehicle, I will go to Vandergriff. They received no money from me on this recall issue but certainly took the opportunity to demonstrate what good customer relations is all about-something forgotten in many businesses today. More

Service Nancy was attentive to our needs, kept us informed during our visit and explained in detail what was to be expected. Enjoyed the free Starbucks coffee Nancy was attentive to our needs, kept us informed during our visit and explained in detail what was to be expected. Enjoyed the free Starbucks coffee too! More

Nancy Godwin-Professional in every way. I arrived at around 10:00 AM at the dealership for regular maintenance. I was greeted warmly and went directly to Nancy Godwin who took down my inform I arrived at around 10:00 AM at the dealership for regular maintenance. I was greeted warmly and went directly to Nancy Godwin who took down my information and went to work on getting it done. I also needed an annual inspection. To my amazement, about an hour later, the work was done, including a nice car wash. Thanks Nancy, you and Vandergriff Toyota are the best, professional in every way. Tom Moore More

Great dealer All the staff are great friendly start from MO sayer and Chris and David all they are amazing and very professional, and so helpful I recommend all my All the staff are great friendly start from MO sayer and Chris and David all they are amazing and very professional, and so helpful I recommend all my friends to visit them. More