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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

June 04, 2016

Great service on June 1, 2016 i don't know exactly what was wrong, but my car made terrible rasping noises. The gentleman who received me said that i must have hit hard a curb eith More

by Reyna Castelan
Recommend Dealer
Yes
Employees Worked With
William Hays
Jun 09, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Reyna! We're glad to hear that William was so helpful and efficient, and got your car back to you looking fresh and clean! It's wonderful to know that you felt well accommodated and like your car was in great hands. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

May 31, 2016

New Rava 4 toyota Great people to work with. Eric was my sales guy an was great trying to get the best deal. Third time buying my rava 4. More

by Arnold, shirley 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric sales , , Nancy Goodwin
Jun 01, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We are delighted to hear that your experience with us, from start to finish, was so positive! Enjoy your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

May 30, 2016

An enjoyable car buying experience. I really do not like most dealerships because they make me uncomfortable as soon as I drive in. High pressure sales we get confronted with. I met Hung More

by Tacomachris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hung Vu
Jun 01, 2016 -

Vandergriff Toyota responded

Hello Chris, We are thrilled to hear about your positive experience at Vandergriff Toyota. Our entire dealership takes great pride in providing the best possible buying experience and Hung will be thrilled to hear your kind words. Regards, Chris Snyder - General Sales Manager (877) 880-5657

May 29, 2016

Rock Solid Service Award Should Go To Nancy Goodwin My second visit to Vandergriff Toyota in the past two weeks was none other than spectacular! I went back this time to have my 2007 Toyota Sienna oi More

by Papageno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 01, 2016 -

Vandergriff Toyota responded

Hello Papa Geno, Thank you for your time and feedback. We are delighted to hear that Nancy's exceptional service keeps you coming back for service on your Toyota vehicles! We look forward to seeing you again for your next vehicle service. Regards, Steve Ganz - Service Manager (877) 841-3693

May 28, 2016

Good service. Mike did a great job of tending promptly to my service and made sure I got a full report of all the items that were checked and I was on my way in rec More

by Janet Eden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martinez
Jun 01, 2016 -

Vandergriff Toyota responded

Hello Janet, Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Regards, Steve Ganz - Service Manager (877) 841-3693

May 26, 2016

Just the BEST I do not really know what else to say John is "Just the Best". We have now purchased 3 cars from John and he is just what anyone would ask for, not t More

by markail1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Jun 01, 2016 -

Vandergriff Toyota responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. John will be thrilled to hear your kind words as well. Regards, Chris Snyder - General Sales Manager (877) 880-5657

May 24, 2016

Best Service Award goes to Nancy Goodwin With little notice and a little phone tag, I arrived at the Vandergriff Service Department and found Nancy. I was explaining a sound coming from the f More

by Papageno
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 25, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, Papageno! We're so glad to hear that you have had such a great experience with Nancy, and that she was so helpful and attentive to the issues you were having with your vehicle. It's wonderful to know that her knowledge and expertise made the diagnosis and service process quick and convenient for you! We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

May 23, 2016

New car purchase Mike and I work together on this deal for weeks. Great guy to work with and will treated me with great respect. Samuel Hall was the finance person. Gr More

by Donnie Henson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sinnett
May 24, 2016 -

Vandergriff Toyota responded

Thanks Donnie! We're glad to hear that Mike and Sam were so helpful and attentive, and were able to work together to ensure that you had a great experience from start to finish. It's wonderful to know that you felt well accommodated throughout the whole process! We appreciate your recommendation and hope to work with you again in the future. Regards, Chris Snyder – General Sales Manager (877) 880-5657

May 22, 2016

Good service is very important ! Nancy Goodwin has been the most helpful person when I need to get my car serviced. I bought my Highlander here and she has been there for me ever s More

by dealer review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 24, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, dealer review! We are so happy to hear that Nancy has continued to make your service experiences so pleasant, and keeps your Highlander in great shape. We appreciate your business and look forward to seeing you on your next service visit! Regards, Steve Ganz - Service Manager (877) 841-3693

May 21, 2016

Great Service Department at Vandergriff My service advisor, Nancy is really thorough and makes sure she explains the situation in a way that I can understand. She always works with my sched More

by ddietsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 24, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, ddietsch! We're happy to hear that Nancy has made your service experiences so pleasant, and makes sure you understand everything that's happening with your vehicle. We're glad she makes each visit as convenient and accommodating as possible! We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

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