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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

June 19, 2016

Nancy Goodwin: Best Service Advisor We have been taking our cars and truck to Vandegriff Toyota for several years and our service advisor of choice has always been Nancy Goodwin. She is More

by stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 23, 2016 -

Vandergriff Toyota responded

Thanks stewart! We're so glad to hear that Nancy has continued to keep your vehicles in great shape, and that she makes you feel so confident in the work that is done by our service center. It's wonderful to know that you're always well accommodated, and we appreciate your business! We look forward to seeing you again on your next service visit. Regards, Steve Ganz - Service Manager (877) 841-3693

June 19, 2016

Every time I come in therre is always mistakes. This experience was going badly and Nancy salvaged it. they lost my keys and it cost me a day of rental Nancy covered it for me and made sure my car More

by owren.mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
June 16, 2016

Happy repeat customer I've been doing business with Vandergriff Toyota last 11 years, purchased 4 cars from them. Ryan Parker was my service advisor and have been dealing More

by Richard Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 23, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Richard! We're so glad to hear that you have had such excellent experiences with us over the years, and that regardless of if you've been purchasing a vehicle or having one serviced, that you have been well accommodated and extended nothing short of top notch customer care. It's wonderful to know that Ryan has been such a thorough and efficient service adviser to you, and we appreciate your business! We look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

June 16, 2016

Warranty service Diagnosed problem 1st day, repaired second day. Needed new computer for lift gate. Works great. I was offered a car until mine was repaired. No com More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 17, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, DS! We're glad to hear that we were able to take care of the issues you were having with your vehicle, and that it was done quickly and efficiently! We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

June 14, 2016

Great service experience. Had my first oil change on my Sienna. I chose Ryan Parker as my service advisor. I was very pleased. He went the extra mile to make sure everything wa More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 16, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Jake! We're pleased to hear that Ryan was so helpful and attentive, and made your first service visit for your Sienna so pleasant and accommodating. We're glad he did such a thorough and efficient job! We appreciate your business and hope to work with you again in the future. Regards,

June 14, 2016

Service of good. Nancy Goodwin is also helpful and willing to assist. I would hate to leave the dealership because of her. She accommodates my needs at every call. More

by Carol Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 16, 2016 -

Vandergriff Toyota responded

Thanks Carol! We're pleased to hear that Nancy has made your service experiences so pleasant. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

June 11, 2016

Excellent service I bought my second car from Vendeegriff Toyota and I'm very happy with my new Toyota Camry and the Vendeegriff Toyota services, thank you Vendeegriff More

by Agroni25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot their names I just picked from the list but the ratings is for the people I worked with , Nick Kaba, Ivan Perez
Jun 14, 2016 -

Vandergriff Toyota responded

Thanks Agroni25! We're glad you had such a great car buying experience, and that we were able to help you find a car that you truly enjoy. We appreciate your business, and hope to work with you again in the future! Regards, Chris Snyder - General Sales Manager (877) 880-5657

June 11, 2016

Always personal service. Nancy Goodwin provided thoughtful and helpful service as usual the other day ago when I brought my Camry in for service. I can always rely on her t More

by James H Fiondella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 14, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, James! It's wonderful to hear that you have had another great service experience, and that Nancy continues to extend nothing short of top notch customer care. We're glad we're able to help keep your Camry in great shape! We appreciate your business and look forward to seeing you on your next service visit. Regards, Steve Ganz - Service Manager (877) 841-3693

June 10, 2016

Nancy is willing to assist and make sure you got the service Nancy was very helpful,went out of her way to get information and to connect to the right department to take care of the situation immediately . More

by Nancy Godwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 14, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating! It's wonderful to hear that Nancy was so helpful and attentive, and made sure that your car was taken care of quickly and efficiently. We appreciate your business and hope to assist you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

June 09, 2016

Airbag Recall My service representative, Jason Guley, was most helpful. He notified me when the parts required for the airbag recall were available and assisted me More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Guley
Jun 14, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Lynn! It's so wonderful to hear that you were well accommodated, and that Jason worked so diligently to make sure you felt welcomed and at ease throughout the whole service experience. We're glad that he was attentive and thorough, and got everything taken care of with your recall as efficiently as possible. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

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