Back

Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

Directions

By Type

Showing 1,279 reviews

July 27, 2016

Bobby Brett My service advisor Bobby Brett was outstanding because of him I will be returning to Vandergriff Toyota in the future for all my service needs. More

by PB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Aug 02, 2016 -

Vandergriff Toyota responded

Hello PB, Thank you for taking the time to leave us your review. We are so thrilled to hear that Bobby's outstanding service has earned your loyalty. Thank you, Steve Ganz - Service Manager (877) 841-3693

July 27, 2016

Service Advisor Nancy Goodwin Is The Best! We have bought three cars from this dealership but this review isn't so much about the sales side of Vandergriff Toyota as it is with their service de More

by Joe Lundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 28, 2016 -

Vandergriff Toyota responded

Thanks for taking the time to share your feedback, Joe! We love hearing about how well Nancy takes care of our customers, and it's wonderful to know that she has kept your vehicles in excellent shape. We're so glad you feel at ease with the customer care that she extends to you, and that you feel confident in her work! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

July 26, 2016

Great personal service I went to have my vehicle just after working a 12 hr shift and had to be back at work in 10hrs--Bobby completely understood and instead of making me j More

by thering1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jul 28, 2016 -

Vandergriff Toyota responded

Thanks for your great feedback! We're happy to hear that you had such a pleasant experience with Bobby, and that he made sure your car was well taken care of, and in a quick, efficient manner. We understand how valuable your time is and it's wonderful to know that you were so well accommodated. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

July 23, 2016

Ok service, terrible after-care service I bought a car from this dealer nearly six years ago, and generally the staff were friendly. Not much stood out; they are your typical dealer. Fast fo More

by carguyjim75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Abdel
Aug 02, 2016 -

Vandergriff Toyota responded

Hello Jim, I am so sorry to hear of the level of service that you received from our dealership. If you would be willing to contact me, and provide me with some additional information, I would be more than willing to remove you from our calling list. Thank you, Chris Snyder - General Sales Manager (877) 880-5657

July 18, 2016

Sales and service I bought my Tundra from Vandergriff Toyota and that is where I have it serviced. Great experiences, both! I highly recommend the dealership and their More

by Donchuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Martin
Jul 20, 2016 -

Vandergriff Toyota responded

Thanks Doncuy! It's wonderful to know that you have had such great experiences with us, both while purchasing your vehicle and having it serviced. We're glad that you always feel well accommodated, and we appreciate the opportunity to keep your Tundra in great shape for you! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

July 15, 2016

Ryan Parker-absolutely careful and responsible service. My wife and I have trusted Ryan Parker in service with our two vehicles for 5 years and have never been disappointed. Ryan makes sure everything chec More

by Michael1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jul 20, 2016 -

Vandergriff Toyota responded

Thanks Michael! We're so happy to hear that you and your wife have had such pleasant experiences with Ryan, and that he does such great work on your two vehicles. It's wonderful to know that he is so helpful and attentive, and makes you feel confident in his workmanship. We appreciate your business, and look forward to working with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

July 13, 2016

Excellent sales and service! We just leased a new Toyota Corolla from her and could not be happier with our entire experience. Our salesperson Mike Hernandez was excellent - he sh More

by hannahwiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez, Ahmed, Jackie Martin
Jul 20, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, Hannah! We're happy to hear that you had such a pleasant car buying experience, and that Mike, Ahmad, and Jackie were able to work together to ensure that you were so well taken care of. It's wonderful to know that from start to finish, it was a hassle-free, accommodating process and that all of your questions and concerns were addressed! We appreciate your business and hope to work with you again in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

July 10, 2016

Great service experience! I love this dealership and the personnel that works there. They are very helpful and always ready to support customers. I am loyal to the dealership b More

by Sandra Mijares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jul 20, 2016 -

Vandergriff Toyota responded

We're happy to hear that you have felt so welcomed and at ease each time you've brought your car in, Sandra. It's wonderful to know that the whole service team have been so helpful and attentive, and we appreciate the opportunity to keep your car in great shape for you. We look forward to working with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

July 08, 2016

"Professional Service Experience" I am from Amarillo, Texas. I purchased my Toyota Camry from Vandergriff Toyota (love the dealership). I spend the summers here with my daughter and More

by teacher 123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 20, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback! It's wonderful to know that Nancy took such great care of you, and ensured that your vehicle was in great hands. We're glad all of your questions and concerns were addressed, and we hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

July 08, 2016

Service is top notch! I recently bought a new Toyota Highlander from Vandergriff Toyota. I purchased side molding and running boards that would be installed at a later date More

by Renee T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Martin
Jul 20, 2016 -

Vandergriff Toyota responded

Thanks Renee! We're so glad you had such a pleasant experience with Jackie, and that she was able to make you feel well accommodated and ensure that your car was quickly and efficiently taken care of. It's wonderful to know that you received such top-notch customer care and we hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693

...
71
...