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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

September 23, 2016

Nancy Goodwin service manager Nancy Goodwin was extremely helpful in scheduling my first 10,000 mile check-up on my Toyota Sienna. She was very thorough and knowledgeable of what More

by Leveta Hord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Sep 27, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We are delighted to hear that your experience with Nancy Goodwin was so positive and you are totally confident in her expertise and service on your specially equipped Toyota Sienna. We look forward to seeing you again when it's time for your vehicle’s next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

September 22, 2016

Review of Ryan Parker's help. This is the second time that I've been fortunate to have Ryan Parker help me with my problems. This time, I needed maintenance, and he explained what More

by grandma L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Sep 27, 2016 -

Vandergriff Toyota responded

Thank you for your time and for your loyalty to Vandergriff Toyota. We are delighted to hear that Ryan Parker has provided you with exceptional, trusted service once more! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Steve Ganz - Service Manager (877) 841-3693

September 22, 2016

Courteous and efficient. My advisor was Ryan Parker. He was knowledgeable and answered my questions in a professional courteous manner. Took care of everything I needed and ha More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Sep 27, 2016 -

Vandergriff Toyota responded

Thank you for sharing this review with us. We are pleased to hear that Ryan Parker was very thorough and concise, and got your car serviced promptly. We look forward to seeing you in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

September 22, 2016

Excellent Dealership I had been shopping for about a week for a new Prius and had not been able to close a deal with any of the several dealerships I had visited. Came clo More

by Dan T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
Sep 27, 2016 -

Vandergriff Toyota responded

Hello Dan, congratulations on your new Prius. We realize you have several choices when buying a car and thank you for choosing Vandergriff Toyota. We are pleased to hear that Mo Sayed gave you top notch customer service and a stress-free buying experience. We look forward to serving any of your automotive needs in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

September 19, 2016

Joey Salinas I scheduled my 2014 Tundra for service. I had Joey Salinas as my Service Advisor during this visit. Joey not only took care of my concerns but went a More

by fyredude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Salinas
Sep 20, 2016 -

Vandergriff Toyota responded

Thank you for your feedback. We are very glad to hear that even with warranty issues, Joey was able to provide you with exceptional service! Please contact us should you have any other concerns. We look forward to working with you again when your 2014 Tundra is ready for its next service. Sincerely, Vandergriff Toyota.

September 18, 2016

Best Salesmen John Frymire is a terrific salesmen! He went above and beyond all measures! He's awsome and I am looking forward to do business with him again! More

by Patience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frymire
Sep 20, 2016 -

Vandergriff Toyota responded

Hello Patience, thank you for your time and your kind review. We are pleased to hear that John was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Vandergriff Toyota.

September 18, 2016

Service Nancy is the best!. She helped me to solve my problem in matter of seconds and responded to all my annoying questions with all professionalism and kn More

by mohsaleh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Sep 20, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that Nancy was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Vandergriff Toyota.

September 18, 2016

Best Service Advisor I brought my car to the dealer for the safety recall and Heather Fuller was taking care of it. She checked up from the system and let me know that my More

by TRUC N PHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fuller
Sep 20, 2016 -

Vandergriff Toyota responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Heather. We hope to see you again in the future, and you can bet that you will receive the same great customer service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Vandergriff Toyota

September 16, 2016

Service 9/15/2016 I received timely email saying it was time for 12 month, 10,000 mile service.so set up appt. on line. Heather Fuller responded. Then just before ti More

by Richard Holden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fuller
Sep 19, 2016 -

Vandergriff Toyota responded

Thanks for the great 5 star review Richard. We are very pleased to hear that Heather was able to complete your 12 month, 10,000 mile service and Zaktec service in the same appointment. We look forward to serving you in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

September 15, 2016

pay for extra parts insurance Webought extra coverage on dent and paint, tires and etc. They express tjat it das for as long as we owned oír vehilce We have nevera been able to h More

by never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure who eas responsible for tje Services
Sep 29, 2016 -

Vandergriff Toyota responded

I am sorry to hear that you have had some issues using your vehicle warranty. If you would be willing to contact me, I would appreciate the opportunity to speak with you, so that I can learn more of these issues, and try to find a resolution. Thank you, Steve Ganz - Service Manager (877) 841-3693

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