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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

October 07, 2016

Dash replacement Ryan Parker ordered and delivered on a replacement dash for the cracked dash on my Solara. Although my Solara is ten years old, Toyota extended the wa More

by KenCox9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for your feedback. We are very glad to hear that Ryan Parker was able to give you a good service experience! Please contact us should you have any other concerns. We look forward to working with you again when your Toyota Solara is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 06, 2016

15k miles maintenance on 2016 Toyota Prius Mr. Desmond Smith was my service advisor. He was knowledgeable and helpful and made my visit for service pleasant. Mr. Desmond Smith is also very fri More

by Prius
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Smith
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for sharing your experience with us. We are glad to hear your service experience with Danny Smith was so pleasant. We look forward to the next opportunity to serve your automotive needs. Regards, Steve Ganz - Service Manager (877) 841-3693

October 05, 2016

Super Nancy was extremely helpful in getting me set with quality tires for my Toyota Camry. She has been great in helping me keep my Camry in excellent con More

by Thankful Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We are very happy to hear that Nancy was able to help you with your Toyota Camry and help you get the best new tires too. We look forward to seeing you again when your vehicle is ready for its next service. We hope that you will think of us again when you are ready to shop for a new car. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 05, 2016

Excellent service This is my second time and its been amazing. I. Happy i found the right place to take my car thank you to Desmond Smith. More

by Cruzj27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond smith
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for your continued loyalty. We are so pleased to hear that Danny Smith's exceptional service keeps you coming back! We look forward to seeing you again when your car is ready for its next service! Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 04, 2016

Great Experience at Vandergriff Toyota After days of viewing online and door to door dealerships all over Fort Worth, Grand Prairie, and Arlington we finally walked in to Vandergriff Toyota More

by Eddie & Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel Leyva
Oct 11, 2016 -

Vandergriff Toyota responded

Congratulations on the purchase of your first car and welcome to the Vandergriff family! We are honored you chose our dealership for this experience. We are pleased to hear how happy you were with Marcel Leyva and the whole the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

October 03, 2016

Multiple purchases with Jordan Dunk I purchased this summer a 2015 Toyota Camry and a 2016 Toyota Highlander from Jordan Dunk at Vandergriff Toyota. Jordan was the key ingredient on why More

by Ron in Ft Worth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Dunk
Oct 11, 2016 -

Vandergriff Toyota responded

Ron, thank you for taking the time out to right this great review. We are very pleased to hear that Jordan Dunk gave you many great sales experiences. We look forward to serving you in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

September 30, 2016

Service is Excellent! I have been coming to this Toyota for over 10 years and I am always satisfied! I have the best service rep around- Nancy Goodwin! One of the reasons More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 04, 2016 -

Vandergriff Toyota responded

Thank you for your great review! We are so proud that we are able to continue offering you exceptional service after 10 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Nancy Goodwin make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty! Steve Ganz - Service Manager (877) 841-3693

September 30, 2016

Service Rep Ryan Parker always get my service requirements taken care of in a expeditious manner. It is always done right and the car looks like brand new when t More

by Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 04, 2016 -

Vandergriff Toyota responded

Boyd, thank you for taking the time to share your experience. We are pleased to know that Ryan Parker has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Steve Ganz - Service Manager (877) 841-3693

September 29, 2016

The dealership was wonderful Glenn Byrd was great and very professional! I would recommend him to anyone who is interested in buying a car! I love my new cat More

by Toni63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Byrd
Sep 30, 2016 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Toni! We're pleased to hear that Glenn made your car buying experience so pleasant, and that you're enjoying your new car. We appreciate your recommendation and hope to work with you again in the future! Regards, Chris Snyder - General Sales Manager (877) 880-5657

September 29, 2016

30K mile check-up Nancy is always a pleasure to work with. She provides great customer service and makes sure everything on my car that needs to be done is taken care o More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 04, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Nancy Goodwin! Please let us know if we can help you again in the future. Steve Ganz - Service Manager (877) 841-3693

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