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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

November 02, 2016

Air bag replacement due to recall I had a great experience with Ryan Parker. He handled everything seamlessly and acted in a very professional manner. I recommend him highly and the More

by Jim Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Nov 03, 2016 -

Vandergriff Toyota responded

We are so pleased to hear about your effective service with Ryan Parker! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 30, 2016

Outstanding Service!!!! Ryan did an outstanding job helping me yesterday with my 2010 Tundra. He called and updated me on the status of my truck and on the needed repairs. More

by Heidi Koehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 31, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 30, 2016

Outstanding!!! John did an outstanding job helping me earlier this week. He was very thoughtful and considerate. He answered all my questions and was very helpful. More

by Heidi Koehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
October 28, 2016

SERVICE EXPERIENCE Took my 2012 Highlander in for tires and was very pleased with the service my service rep, Ryan Parker, provided during my visit. Mr. Parker went ove More

by POPZIE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 28, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We were very happy to hear that Ryan Parker was able to help you with your 2012 Highlander and help you get new tires. We look forward to seeing you again when your vehicle is ready for its next service. We hope that you will think of us again when you are ready to shop for a new car. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 27, 2016

Car Inspection Went to get my car inspected and forgot my current Insurance card. But instead of them sending me on my way, they gave me their fax number and I was a More

by doreen64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 28, 2016 -

Vandergriff Toyota responded

We are delighted to hear that Nancy Goodwin was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 23, 2016

Great experience Mo Sayed provided me with a wonderful buying experience. He knows his product and follows thru with what he says he will do. Thank you Mo. More

by Bigpep66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
Oct 28, 2016 -

Vandergriff Toyota responded

Thank you for your time and your kind review. We are pleased to hear that Mo Sayed was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Chris Snyder - General Sales Manager (877) 880-5657

October 21, 2016

Toyota can be proud of Stevie - amazing service! Stevie provided the best service I have ever had at this dealership or any other that I have visited in my 68+ years. He demonstrates all the traits a More

by Steven Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Savill
Oct 25, 2016 -

Vandergriff Toyota responded

Thank you for your great review. We are delighted to hear that the best service you have experienced has been by Steve Ganz! Please let us know when it is time for your next vehicle service. We would be happy to help! Regards, Steve Ganz - Service Manager (877) 841-3693

October 19, 2016

Service 2013 tundra Outstanding service rep and all service people in contact with. Particularly, Nancy by far was the best service rep I ever worked with at Toyota for a More

by Tundralou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian vasquez, Nancy Goodwin
Oct 21, 2016 -

Vandergriff Toyota responded

Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after nearly 20 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Nancy Goodwin and Adrian Vazquez make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty! Regards, Steve Ganz - Service Manager (877) 841-3693

October 18, 2016

I had my allternator and battery replaced. Nancy Goodwin knows how to describe anything that needs to be serviced, repaired or replaced on my vehicle. She is very knowledgeable of her work.. More

by referee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 19, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We are pleased to hear that Nancy Goodwin was able to help you with your vehicle. We look forward to seeing you again when your car is ready for its next service. Enjoy! Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 18, 2016

Good friendly Service Service center repaired my truck's issues to my satisfaction. Service was completed in a timely manner. Service person provided information on futur More

by TJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zavier Alvarado
Oct 19, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

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