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Vandergriff Toyota
Arlington, TX
1,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 10, 2017
good service dept Luis Viloria was my service rep. He got me in and out quickly. The shuttle service is very convenient for me. They dropped me off at work and picke Luis Viloria was my service rep. He got me in and out quickly. The shuttle service is very convenient for me. They dropped me off at work and picked me up afterwards so I could get my car. I recommend this dealership to work on any Toyota. More
by Steve
Employees Worked With
Luis Viloria
March 09, 2017
60000 mile servibe Had my Avalon in for the 60,000mile servicing. Kory was efficient and the car was finished in the quoted time of 2 hours. Only negative was after a Had my Avalon in for the 60,000mile servicing. Kory was efficient and the car was finished in the quoted time of 2 hours. Only negative was after a $500 servicing and being a loyal customer, I would have expected they would have at lest washed the exterior of the car.. Vandergrift has done that previously with just a oil change. More
by Avalon1
Employees Worked With
Kory
March 09, 2017
great service When I pulled into the dealership I was greeted by a service person with a smile. Went to Ryan Parker's desk and he immediately went to my vehicle an When I pulled into the dealership I was greeted by a service person with a smile. Went to Ryan Parker's desk and he immediately went to my vehicle and obtained the information that he needed for my service. Ryan then got my signature and my vehicle was gone for service. Ryan kept me informed on the progress and within just a few minutes he had my vehicle serviced and returned to me. Very effortless process and great personnel throughout the facility. Thanks again Ryan. More
by MH
Employees Worked With
Ryan Parker
March 08, 2017
Confident I Will Always Get Good Service I have used Vandergriff Toyota to service my Toyotas for approximately 9 years. The Assistant Service Manager I used for most of those years retired I have used Vandergriff Toyota to service my Toyotas for approximately 9 years. The Assistant Service Manager I used for most of those years retired and now I look for Luis, whom I have known since he was a porter, to take care of the service. He has tremendous customer service skills and I am confident that I will receive good service when he is on the job. More
by WSB2336
Employees Worked With
Luis Viloria
March 08, 2017
Best of The Best Toyota Dealers.. Vandergriff Toyota has always out done themselves every since the first day I started having my truck serviced at there Arlington location. Ms Nancy Vandergriff Toyota has always out done themselves every since the first day I started having my truck serviced at there Arlington location. Ms Nancy G., was and still is phenomenal at doing her job. From the very first day I met Nancy she has really impressed me by the way she takes such very good care of all her customer she comes in contact with she's on your power hitters in your Service Dept., thks again for an exceptional experience. Shaun R.. More
by Ray's
Employees Worked With
Nancy Goodwin
March 06, 2017
Routine maintenance I always ask for Ryan Parker when I bring my car in. I've dealt with him for years and trust him. The work is always done right the first time and, un I always ask for Ryan Parker when I bring my car in. I've dealt with him for years and trust him. The work is always done right the first time and, understanding that Vandergriff employs mechanics not magicians, the work is done in a reasonable length of time. I'd rather have done right over done fast. More
by PickyCustomer
Employees Worked With
Ryan Parker
March 05, 2017
5,000 mile service appt I came in to have my 2017 Camry service. Jonathan Cortez came out to greet me, he was professional and helpful. The process went very smooth. I came in to have my 2017 Camry service. Jonathan Cortez came out to greet me, he was professional and helpful. The process went very smooth. More
by MDean
Employees Worked With
Jonathan Cortez
March 05, 2017
Very Happy I had lost the key and remote for opener to my 2014 Tundra pickup at work. So I went to the dealership to see how much it would cost to get a new remo I had lost the key and remote for opener to my 2014 Tundra pickup at work. So I went to the dealership to see how much it would cost to get a new remote and key. The gentleman at the parts counter told me the cost but they were very busy and probably could not get to it that day because being a Saturday. At that time Jonathan Cortez over heard our conversation and said he would be able to do the programming of the new remote and cut a new key for me but it would take a couple of hours. So my wife and I went back home to get her car and then went back to the dealership and dropped my truck off . The time was about 1:30 pm and at 3:00 Jonathan called me and said my truck was ready to be picked up. We went back to the dealership and picked up my truck. Thank you very much Jonathan Cortez for taking such good care of a customer. More
by randel
Employees Worked With
Jonathan Cortez
March 04, 2017
"Fast" I came in with no appointment and service writer Mike Martinez got me out in one hour with a Teaxs state inspection and an oil change. I came in with no appointment and service writer Mike Martinez got me out in one hour with a Teaxs state inspection and an oil change. More
by james1
Employees Worked With
Mike Martinez
March 03, 2017
Great experience! Unfortunately I did not buy my Toyota at Vandergrift's, but I decided to give them a try since it is close to my home in Arlington. I was very pleas Unfortunately I did not buy my Toyota at Vandergrift's, but I decided to give them a try since it is close to my home in Arlington. I was very pleasantly surprise at the service, my advisor Ryan Parker explained to me that the service contract I had purchased with the car had expired at the 25K mileage; before he did any work he detailed for me what they were going to do and exactly how much it was going to cost me. I was very surprised when they finished the work before the time he had quoted me; and they even washed my car! I will definitely come back, and the next Toyota will be bought at Vandergrift's if their sales department is as good as their service. Digna Ines Morua More
by DignaInes
Employees Worked With
Ryan Parker
