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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

May 01, 2017

Easiest car buying experience I've ever had. I'd never heard of on-line car buying before, but it was a service offered by my car insurance. All I had to do was enter the type of car I wanted (P More

by lorilothar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
May 02, 2017 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, lorilothar! We're happy to hear that Mo made sure that you had such an excellent car buying experience, and that from start to finish, you were well accommodated and felt at ease. It's wonderful to know that he was thorough and attentive, and made sure you got exactly what you were looking for. We appreciate your recommendation and hope to work with you again in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

April 30, 2017

Excellent maintenance service Vandergriff Toyota, Arlington, has been my regular service provider since moving to North Texas six years ago. On April 28, 2017, I brought my Toyota More

by JerryE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Cortez, Service Consultant, Gage Armstrong, Service Technician
May 02, 2017 -

Vandergriff Toyota responded

Thanks for the great feedback, Jerry! It's wonderful to hear that Jonathan was so helpful and accommodating, and made sure that your vehicle was thoroughly taken care of. It's wonderful to know that he made sure all of your needs and expectations were met, and that you were well informed about your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 25, 2017

Fast Friendly Service I brought my car in for 20000 mi maintenance. It was handled quickly and efficiently. Louis was a very polite and friendly service assistant. I ha More

by toyata fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think he said his name was Louie.
May 02, 2017 -

Vandergriff Toyota responded

Thanks for the great feedback! We're happy to hear that Luis was so helpful and accommodating, and made sure that your car was quickly and efficiently taken care of. It's wonderful to know that you felt confident and at ease with is assistance, and we appreciate your business! We hope to work with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 21, 2017

Vandergriff Toyota Service dept my second visit to Vandergriff for service on my Prius. both times excellent service! Ryan Parker took care of my recall fix and fixed another little More

by priuslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Apr 21, 2017 -

Vandergriff Toyota responded

It's great to hear from you, priuslover! We're happy to hear that you have had another great experience with Ryan, and that he made sure your car was well taken care of. It's wonderful to know that all of your needs and expectations have been met both times, and we appreciate your business! We look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 21, 2017

Fast and Friendly Service I came into the dealership for a simple oil change and tire rotation without an appointment thinking I would spend all morning waiting, but Christophe More

by JuanShoeTree4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzalez
May 02, 2017 -

Vandergriff Toyota responded

Thanks JuanShoeTree! We're happy to hear that you had such a pleasant experience with Christopher, and that he made sure that all of your needs and expectations were met. It's wonderful to know that he made you feel confident and at ease with the work that was done on your car, and that you were well aware of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 21, 2017

Eric Hill sales Eric Hill was professional and sincere in getting the deal done on my 2017 Toyota Tacoma. The deal was quick and didn't have to spend hours at the dea More

by Motorjock612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hill
May 02, 2017 -

Vandergriff Toyota responded

Thanks Motorjock! We're happy to hear that Eric was so helpful and accommodating, and made sure that the process of purchasing your new Tacoma was quick and efficient. It's wonderful to know that all of your needs and expectations were met, and that you got a great deal! We appreciate your business and hope to work with you again in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

April 21, 2017

Great service experience! Jonathan was very courteous and helpful throughout the entire process of scheduling, making recommendations, and during the actual drop-off. I would More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cortez
Apr 21, 2017 -

Vandergriff Toyota responded

Thanks Joe! It's wonderful to hear that Jonathan was so helpful and accommodating, and made sure that you were well informed and accommodated throughout your experience. It's wonderful to know that it was a hassle-free and pleasant process, and we appreciate your business! We look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 20, 2017

Luis Viloria was my service representative! I went in for an oil change! I really appreciate the quick response and expert service done on my 2015 Highlander on April 13, 2017! Luis treated me l More

by Loretta Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Apr 21, 2017 -

Vandergriff Toyota responded

Thanks Loretta! We're happy to hear that Luis was so helpful and accommodating throughout your service experience, and that he made you feel so confident and at ease with the work that was done on your car. We appreciate your business and hope to work with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

April 19, 2017

Safety Recall Luis Viloria was very professional and the service was quick and efficient. We were there for about an hour and everything was done. I really apprecia More

by Dan T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Apr 20, 2017 -

Vandergriff Toyota responded

Thanks Dan! We're happy to hear that Luis was so helpful and efficient, and made sure your car was so well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

April 17, 2017

Assistant Service Manager was very RUDE I brought in my 2017 Tundra for it's first routine servicing, after they brought my car out I noticed the inside was not vacuum I kindly asked the gen More

by Chudy Uchegbu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonny assistant service manager
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