Vandergriff Toyota
Arlington, TX
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Easiest car buying experience I've ever had. I'd never heard of on-line car buying before, but it was a service offered by my car insurance. All I had to do was enter the type of car I wanted (P I'd never heard of on-line car buying before, but it was a service offered by my car insurance. All I had to do was enter the type of car I wanted (Prius), and I heard back immediately from 5 local Toyota dealers. I ended up working with Vandergriff for several reasons--location was near my home, the price was amazing, but mainly I was very impressed with the internet sales manager, Mo Sayed. He was very personable and actually listened carefully to my wish list rather than try to push something else on me. He kept in close touch with me every step of the way and followed up even after the sale was complete. I would recommend Vandergriff and Mo Sayed to any car shoppers out there. More
Excellent maintenance service Vandergriff Toyota, Arlington, has been my regular service provider since moving to North Texas six years ago. On April 28, 2017, I brought my Toyota Vandergriff Toyota, Arlington, has been my regular service provider since moving to North Texas six years ago. On April 28, 2017, I brought my Toyota in for its 5000 mile service. Mr. Jonathon Cortez was my Service Advisor. Jonathon reviewed my records of six years, and based on the records I only needed the standard 5000 mile service. After the service was completed, Mr. Cortez reviewed the "Vehicle Care package and Multi-Point Inspection Form contents with me. Mr Gage Armstrong was the Service Technician who prepared this document. Based on this report and Mr. Cortez's advice, I know what needs to be performed during my next service visit. More
Fast Friendly Service I brought my car in for 20000 mi maintenance. It was handled quickly and efficiently. Louis was a very polite and friendly service assistant. I ha I brought my car in for 20000 mi maintenance. It was handled quickly and efficiently. Louis was a very polite and friendly service assistant. I had moved from the general waiting area, but he quickly found me when they were through. More
Vandergriff Toyota Service dept my second visit to Vandergriff for service on my Prius. both times excellent service! Ryan Parker took care of my recall fix and fixed another little my second visit to Vandergriff for service on my Prius. both times excellent service! Ryan Parker took care of my recall fix and fixed another little problem quickly, expertly, and cordially. I have been impressed with the above and beyond effort by Ryan and his team. When I get ready to trade in my Prius for new Prius, I know where I will go - Vandergriff Toyota! More
Fast and Friendly Service I came into the dealership for a simple oil change and tire rotation without an appointment thinking I would spend all morning waiting, but Christophe I came into the dealership for a simple oil change and tire rotation without an appointment thinking I would spend all morning waiting, but Christopher Gonzalez made sure to provide fast and friendly service that made my experience a great one. Christopher made sure to relay important information after the service was done and had my vehicle in pristine condition. I will definitely come back and start scheduling my routine maintenence with Christopher Gonzalez. More
Eric Hill sales Eric Hill was professional and sincere in getting the deal done on my 2017 Toyota Tacoma. The deal was quick and didn't have to spend hours at the dea Eric Hill was professional and sincere in getting the deal done on my 2017 Toyota Tacoma. The deal was quick and didn't have to spend hours at the dealership. He took great care of us and got us the deal we needed. Highly recommend Eric Hill More
Great service experience! Jonathan was very courteous and helpful throughout the entire process of scheduling, making recommendations, and during the actual drop-off. I would Jonathan was very courteous and helpful throughout the entire process of scheduling, making recommendations, and during the actual drop-off. I would definitely do business again, and highly recommend Jonathan as a contact there. More
Luis Viloria was my service representative! I went in for an oil change! I really appreciate the quick response and expert service done on my 2015 Highlander on April 13, 2017! Luis treated me l I went in for an oil change! I really appreciate the quick response and expert service done on my 2015 Highlander on April 13, 2017! Luis treated me like a VIP, by going the extra mile to clean inside and out due to my road trip from California, it had been thru hail storm and snow in Utah!! Plus eating on the road with crumbs was a must vacuum! Thanks so much Luis for Giving me a sharp looking car again! Loretta Nichols More
Safety Recall Luis Viloria was very professional and the service was quick and efficient. We were there for about an hour and everything was done. I really apprecia Luis Viloria was very professional and the service was quick and efficient. We were there for about an hour and everything was done. I really appreciate the quick turn around. More
Assistant Service Manager was very RUDE I brought in my 2017 Tundra for it's first routine servicing, after they brought my car out I noticed the inside was not vacuum I kindly asked the gen I brought in my 2017 Tundra for it's first routine servicing, after they brought my car out I noticed the inside was not vacuum I kindly asked the gentleman that they were supposed to vacuum my truck, he said he needs to ask his manager first. The service manager was approaching the car port at the time, excited to see him and with a smile on my face and extending my hand to shake his. I asked him to please inform his staff that they need to vacuum my truck. With the most mean, unprofessional and rude demeanor he said WHY! almost yelling at me. I was shocked and asked him don't you remember me? I asked him. Still yelling, he said NO I do not and we do not vacuum cars when we service them. I told him, with all due respect, you told me whenever I come in for service that you all will wash my truck in and out. To my biggest surprise this man started calling me lier and yelling at the top of his voice. After much argument he told one of his staff to take my truck to the back and make sure he vacuums "only the drive side". By the time I got home I realized that they vandalized my truck as my radio antenna was missing. Please beware of Jonny the assistant service manager that man is evil. Now my truck cannot go more than 70 miles per hour not sure what he did to my truck. More