Vandergriff Toyota

Awful experience A pair of expensive sunglasses went missing out of my vehicle while it was at Vandergriff Toyota for service. I never take these particular glasses ou A pair of expensive sunglasses went missing out of my vehicle while it was at Vandergriff Toyota for service. I never take these particular glasses out of the car, so it's very unlikely that I lost them elsewhere. Initially the dealership was unsympathetic, but eventually they did reach out to me and rectified the situation to my satisfaction. However, in addition to the sunglasses, my vehicle continued to leak oil after Vandergriff changed the oil. I went out to my garage a couple days after and discovered a large puddle of oil underneath the car. A second dealership confirmed that the drain plug was not tightened properly. In the meantime I had driven 400+ miles with my car leaking oil. Terrible experience all around. Avoid these guys at all costs. More

Great Service Service was quick and efficient. Ryan Parker explained at length everything that was done and made sure I was happy with the service. Great job! Service was quick and efficient. Ryan Parker explained at length everything that was done and made sure I was happy with the service. Great job! More

Maintenance visit Jonathon Cortez was my service advisor for this visit. He was courteous, explained everything so I could understand and I felt I could trust him. I Jonathon Cortez was my service advisor for this visit. He was courteous, explained everything so I could understand and I felt I could trust him. I have always had a good experience when dealing with Vandergriff. They are a quality dealership. More

Great Miss Kelly gives me Excellent service on my vehicles I will continue to support Miss Kelly .excellent condition. Excellent job Outstanding service Mis Miss Kelly gives me Excellent service on my vehicles I will continue to support Miss Kelly .excellent condition. Excellent job Outstanding service Miss Kelly Dynamic performance. More

Great service I was very satisfied with the communication and the service I received. Ryan Parker was very friendly, courteous and knowledgeable. I am looking forw I was very satisfied with the communication and the service I received. Ryan Parker was very friendly, courteous and knowledgeable. I am looking forward to visit for the next service. More

The best Toyota dealership in the Metroplex I have purchased eight Toyota vehicles since 2005, the last seven have been from Vandergriff Toyota and Glenn Byrd has been my salesperson for the las I have purchased eight Toyota vehicles since 2005, the last seven have been from Vandergriff Toyota and Glenn Byrd has been my salesperson for the last six that I purchased. Glenn's the reason I keep returning to purchase vehicles for me and my daughter. He's very professional and helpful and he takes the time to make sure all my needs are met. When I'm ready to trade in and purchase another vehicle I will definitely go back to Vandergriff. The entire process is always is smooth and seamless. Kal, Jackie and Aerial are all great as well. More

Customer satisfaction Ryan is very customer oriented and polite. Had my vehicle in for routine maintenance and a recall. They only had one of the items in and would have to Ryan is very customer oriented and polite. Had my vehicle in for routine maintenance and a recall. They only had one of the items in and would have to return once the other part arrived. On return, I was given a rental for the day! As many times as I have had my vehicle serviced there and had to wait for hours, never as a courtesy did they offer me a rental on them for the day. Awesome job Ryan!! More

servisce visit Mike Martinez is the best, he really knows about customer service you are so lucky to have such an skilled person his service is excellent. If you n Mike Martinez is the best, he really knows about customer service you are so lucky to have such an skilled person his service is excellent. If you need help from service advisor mike is the right one. More

As always amazing service Thank you so much Debbie for making my service a pleasant experience. I would recommend anyone needing your Toyota serviced to have Debbie help you. T Thank you so much Debbie for making my service a pleasant experience. I would recommend anyone needing your Toyota serviced to have Debbie help you. Thanks again. More

Best Toyota service department in Dallas -Fort Worth area Shout out to the crew at Vandergriff Toyota for exceptional service Chris Gonzales and Kevin Fitzgerald were awesome and thorough and always thank you Shout out to the crew at Vandergriff Toyota for exceptional service Chris Gonzales and Kevin Fitzgerald were awesome and thorough and always thank you Charlie Evans More