Vandergriff Toyota

Broke things on my car purposely Don't take your vehicle here for service! They'll probably just break things when you go in for a standard oil change or tire rotation, so that they c Don't take your vehicle here for service! They'll probably just break things when you go in for a standard oil change or tire rotation, so that they can try to charge you more money! I had a tire rotation and suddenly have a busted strut that was leaking fluid everywhere when I left their shop - and they "didn't notice" that it was busted. My shop noticed as soon as I brought the car to a REAL mechanic. Terrible service, and terrible customer service! Management doesn't care that the service advisors aren't doing their jobs. They also sold me a vehicle with bad tires that were 2-3 years older than the supposedly "certified pre-owned" vehicle that I purchased. The service manager said they won't even look into this because it's been 1.5 years since I purchased the vehicle. And now I need struts and I'm pretty sure they broke my right strut - I had zero issues with my vehicle until taking it to them. Worked with Efrain Rodriguez but of course he isn't on the list to choose. More

Glenn Byrd has great customer service Glenn Byrd was great with getting me finance and customer service keep up the good work. I've bought several automobiles using him and it was easy an Glenn Byrd was great with getting me finance and customer service keep up the good work. I've bought several automobiles using him and it was easy and great each time. Oliver Vines More

You should ask for Jeff. Jeff was so kind and helpful. He never made me feel pressured to buy. He even offered to drive my old car home for me. Great guy. You should make Jeff was so kind and helpful. He never made me feel pressured to buy. He even offered to drive my old car home for me. Great guy. You should make an appointment to see him if you want to good car buying experience. More

RYAN PARKER AND SERVICE APPOINTMENT I had called Ryan on Tuesday requesting an early Wednesday appointment for my schedule maintenance. Ryan indicated it would be fine. I arrived a lit I had called Ryan on Tuesday requesting an early Wednesday appointment for my schedule maintenance. Ryan indicated it would be fine. I arrived a little late to be met by a waiting room full of customers. Thinking I would be at least 2 hours waiting, Ryan assured me that my vehicle would be serviced soon. I was pleasantly surprised when less than an hour later Ryan told me my vehicle was ready. Ryan totally explained what my vehicle's service revealed, and I was on my way. Ryan handled my visit in a very efficient and professional manner. More

Excellent Received top notch service. Staff was very courteous and helpful. They answered my questions regarding the airbag recall on my Toyota. The cashiers we Received top notch service. Staff was very courteous and helpful. They answered my questions regarding the airbag recall on my Toyota. The cashiers were very nice and friendly. Efrain Rodriquez was very very helpful he answered every question that I asked More

Lengthy wait time; minimal service. I was pleased to be able to get our new Highlander in for its six month check the afternoon of the morning I called. I delivered the car at the exact I was pleased to be able to get our new Highlander in for its six month check the afternoon of the morning I called. I delivered the car at the exact appointment time. I was asked if I wanted a complementary car wash, to which I responded "sure". The car had been garaged and only driven 1520 miles, so the check-up was not extensive. I was told it would be ready in about an hour, maybe an hour and fifteen minutes. One hour and 50 minutes later, it was finally complete. But, no car wash. Not a very good first impression with Vandergriff Toyota service, and the reason we rely on an independent auto service shop we've gone to for years. More

Great Time Vandergriff Toyota is like home away from home. You feel highly welcome from the moment you step into the building. I got there late and the services Vandergriff Toyota is like home away from home. You feel highly welcome from the moment you step into the building. I got there late and the services was still on time. Debra Ryno was especially, very helpful to me. Her professionalism was second to none. Thank you Debra. More

Great customer service Everyone at Vandergriff Toyota was great. Kirby was especially great by really listening to what exactly it was I was looking for in a vehicle and gav Everyone at Vandergriff Toyota was great. Kirby was especially great by really listening to what exactly it was I was looking for in a vehicle and gave detailed explanations on each vehicle that he brought out to show me. More

Just a oil change and rotation as always , But... I come to Vandergriff for service on my Toyota because I feel comfortable in the customer service and work performed. This time there was a question I come to Vandergriff for service on my Toyota because I feel comfortable in the customer service and work performed. This time there was a question on a service performed in the past and Luis cleared up the question and checked to make sure I was up to date on everything required. When trying to maintain a vehicle several years old it is critical to keep he maintenance up on it. Good job Luis! More

Assistant Service Manager Review Special thanks to Ryan Parker for giving me top notch service. And giving me timely service whenever I come to the dealership. I will continue to ask Special thanks to Ryan Parker for giving me top notch service. And giving me timely service whenever I come to the dealership. I will continue to ask for you whenever I come to the dealership for service on my vehicle. More