
Vandergriff Toyota
Arlington, TX
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Comfort Level I have bought at least a couple of vehicles from this dealership. I prefer to deal with someone I feel comfortable with when it comes to servicing my I have bought at least a couple of vehicles from this dealership. I prefer to deal with someone I feel comfortable with when it comes to servicing my vehicle. Maybe I'm selfish, but I prefer to only deal with Ryan Parker because I know he knows what he is doing, and is the most knowledgeable of the service advisers. I know if I am working with him, he is going to take care of me. More
Customer service A+ Glenn Byrd worked very hard on getting the truck that I wanted. I was in a lease with my other truck not knowing that the lease was very misleading. G Glenn Byrd worked very hard on getting the truck that I wanted. I was in a lease with my other truck not knowing that the lease was very misleading. Glenn Byrd showed me several options to help me to get where I needed to be. He left no stone unturned and kept on digging into options. Finally he came up with the right numbers for me and my budget. I love my new truck and it has way more features then the other truck I had. Needless to say Glenn Byrd works hard to get You the Deal of the day and to fit with your budget. I will go back to Vandergriff for my next purchase and I hope that Glenn Byrd will be there to work a deal with me. Thank you Mr. Glenn Byrd More
Outstanding Service Mike Martinez my Service Advisor was very honest with me and very courteous. The service was done within an hour. Service report was very helpful. Mike Martinez my Service Advisor was very honest with me and very courteous. The service was done within an hour. Service report was very helpful. More
Compra Muy amables y atentos y se preocupan para que el cliente se valla satisfecho con su compra, y tratan la manera de sentir bien a todo cliente que les v Muy amables y atentos y se preocupan para que el cliente se valla satisfecho con su compra, y tratan la manera de sentir bien a todo cliente que les visita More
Customer Focussed It was all about us, the customer. Our every request was considered and most of the time met. Marcel Leyva, Sales, worked continuously to meet our ne It was all about us, the customer. Our every request was considered and most of the time met. Marcel Leyva, Sales, worked continuously to meet our needs. He called us several times since the purchase to make sure everything was working and answering our questions. More
Got a great deal from Mr. Tran Cuong Just bought a Toyota Highlander LE from Mr. Cuong Tran. Go see him. He'll be honest with you and will give you the best price on the vehicle. Nice Just bought a Toyota Highlander LE from Mr. Cuong Tran. Go see him. He'll be honest with you and will give you the best price on the vehicle. Nice guy, NO BS! More
2017 Tundra Purchase Drove 200 miles from out of town to purchase a 2017 Tundra Limited from Karen Hurtado, Saturday @ 7pm. She stayed late, on her own time, to make sure Drove 200 miles from out of town to purchase a 2017 Tundra Limited from Karen Hurtado, Saturday @ 7pm. She stayed late, on her own time, to make sure we were satisfied. Ariel Yepez performed financing quick & easy. Cameron delivered the new vehicle going over everything thoroughly & patiently. On the test drive a high speed shimmy/shaking was felt & seen through the steering wheel. Chris Synder, General Sales Manager, promised that the issue would be taken care of. All other options were closed & I was skeptical! True to his word, our local dealer, Toyota, & most of all Chris handled the situation professionally & efficiently. I'm back on the road & running right. A great big Thank You to all involved. More
Quick and Freindly This is the third time I have taken my truck in for regular scheduled maintenance and each time the staff is very friendly and the work gets gone in a This is the third time I have taken my truck in for regular scheduled maintenance and each time the staff is very friendly and the work gets gone in a timely manner. More
2014 Sienna My service rep Luis Viloria knew that the 2014 Sienna's had a recall on them. He immediately ordered the part and let me know as soon as it came in. My service rep Luis Viloria knew that the 2014 Sienna's had a recall on them. He immediately ordered the part and let me know as soon as it came in. I am so proud to be a customer of Luis. I feel that I am in good hands with him. I do not worry about my Sienna because Luis will take care of me. You have a very valuable employee in Luis. Thank you Toyota for having such a great service rep in Luis. The clock lady. More
Thank you Efrain Rodriguez Efrain Rodriguez is a superb Service Adviser. I took my care in for an oil change. He greeted me with a smile and was very professional. Thank you Efrain Rodriguez is a superb Service Adviser. I took my care in for an oil change. He greeted me with a smile and was very professional. Thank you Efrain. You're one of the reasons, I will continue to make Vandergriff my "GO TO" . More