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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

September 17, 2017

Quick and friendly service I called Ryan on my way to work and brought my Highlander by right after work. I waited while they quickly serviced and washed my car. Very pleased. More

by Toyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Sep 19, 2017 -

Vandergriff Toyota responded

Great to hear Ryan was able to get you in, serviced, and detailed same day! We look forward to providing your future automotive needs. Regards Vandergriff Toyota

September 14, 2017

Alignment Took my 2015 Tundra in because it was pulling to the right. I made an appointment on Saturday, 9/9 and they had me in and out in 1 hour. Monday, when More

by JS34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mun Kelley
Oct 03, 2017 -

Vandergriff Toyota responded

Hi JS34, Customer satisfaction is always our top priority, and I am very sorry to hear that we were unable to take care of the issues you have been experiencing. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Christy Muse - Service Director (877) 841-3693

September 13, 2017

Excellent Tan pronto llegué fui recibida por el empleado quien preguntó cómo me podía ayudar. Recibí un excelente trato y el tiempo de espera fue muy razonable. More

by Marisol9898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cortez
Sep 13, 2017 -

Vandergriff Toyota responded

Gracias por ser nuestro cliente.

September 13, 2017

The right people make the difference. Jonathon Cortez met me on the line very quickly after I pulled up. He was prompt, and polite. He heard my needs and even recommend some additional se More

by Harley guy.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cortez
Sep 13, 2017 -

Vandergriff Toyota responded

It's great to know Jonathan was prompt and polite. It's always nice to have updates throughout the process so we're glad that he provded you with some. Regards Vandergriff Toyota

September 12, 2017

Great service done right! I own nothing but Toyotas and the only people that work on my stuff is vsndergriff Toyotas. I set appointments with Ryan Parker and he handles it all! More

by Johnthai00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Sep 12, 2017 -

Vandergriff Toyota responded

We're so glad to have you as a loyal customer. It's great to know Ryan is trustworthy, this is truly one of the best compliments. We're glad our mater techs always get the job done for you the first time. Regards Vandergriff Toyota

September 12, 2017

professionals The professionals at Vandergriff keep my car in top running order and are all ways delightful to deal with. Found a recall on my dash that I was not More

by cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Sep 13, 2017 -

Vandergriff Toyota responded

We're glad to continually provide you with the service and care you deserve. We like to stay ahead of customers when it comes to recalls, we want you as safe as possible so that means we are constantly researching recalls. Regards Vandergriff Toyota

September 11, 2017

Excelent service Did not go in to purchase a car, but Jeff Yoon's professional service and his knowledge of the car we wanted, we ended up purchasing a 2017 Prius that More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Yoon
Sep 12, 2017 -

Vandergriff Toyota responded

We're so glad Jeff and Victoria were able to be so informative on the Prius. We appreciate your five star review! Regards Vandergriff Toyota

September 08, 2017

Excellent New Car Sales Staff, Finance Manager, and Delivery Thank you VICTOR RODRIGUEZ, NHAN NGUYEN, MIKE LUONG, and other Vandergriff staff that helped me with the purchase of the new 2017 Toyota RAV4. The sta More

by Joseph Phan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez, Nhan Nguyen, Mike Luong
Sep 12, 2017 -

Vandergriff Toyota responded

Joseph we're so glad our sales and finance staff were able to get you through the process so quickly! It's great to hear we were able to provide you with the best experience ever! Regards Vandergriff Toyota

September 08, 2017

AWESOME experience I loved my Salesman This was my 5th car purchase BUT the best sales experience I've ever had. Prosper was by far the best. I went to purchase my son a car and to just get More

by Shaunte Nute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Bankensie
Sep 12, 2017 -

Vandergriff Toyota responded

Shaunte great to hear from you again. We're so pleased to hear Prosper was able to set you up with to great purchases. We appreciate you 5 star review as well as recommendation! We look forward to working with you again. Regards Vandergriff Toyota

September 07, 2017

Best service from a Toyota dealer Was driving home when the maintenance light went on I saw the dealership and since there was slow traffic I took the exit and went to check if they co More

by Nest1955
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Rodriguez service consultant and Brigidio Chavez Service Technitian
Sep 12, 2017 -

Vandergriff Toyota responded

We're so pleased to hear we are now your preferred dealer! We're so happy you decided to stop on by and let us earn your business. We'll be sure to let Efrain and Brigidio how much you appreciated them and their work. Regards Vandergriff Toyota

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