
Vandergriff Toyota
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,279 reviews
customer service terrible I was told 2 weeks initially. It took 3 months to get fixed. I never got a phone call or estimate or anything. The service advisor was always out t I was told 2 weeks initially. It took 3 months to get fixed. I never got a phone call or estimate or anything. The service advisor was always out to lunch. When, I did get a response he blamed Toyota. I went to a competitor and talked to him. Within 5 minutes, I got a estimate on my car that was not in his service center. The service advisor was Lazy and incompetent. More
Excellent customer service!! Quickly resolved my maintenance issue. Jonathan was courteous and informative. Kept me posted on the progress throughout the day. Would recommend Quickly resolved my maintenance issue. Jonathan was courteous and informative. Kept me posted on the progress throughout the day. Would recommend others to do business with Vandergriff Toyota!! More
Great Experience We sure do like our Service Advisor, Ryan Parker, and the extra special care and attention he gives to us and our car! Ryan is very knowledgeable and We sure do like our Service Advisor, Ryan Parker, and the extra special care and attention he gives to us and our car! Ryan is very knowledgeable and explains every detail of the maintenance performed on our car. Issues get taken care of the first time! More
Great Experience Jonathan was very polite, professional and explained himself very well. He made my visit a very enjoyable and pleasant one. When I need my car servi Jonathan was very polite, professional and explained himself very well. He made my visit a very enjoyable and pleasant one. When I need my car serviced again I will ask for him personally. Thank you Jonathan for for expertise and kind courtesy. More
New Car! John is a pleasure to work with. This is my second experience with him. He is knowledgeable and works with you to help you find just what you want. I John is a pleasure to work with. This is my second experience with him. He is knowledgeable and works with you to help you find just what you want. I give him 10 stars! More
Recall work Jonathon Cortez was very proactive in ensuring that the process was as easy as possible. I am always pleased to deal with individuals who haven't forg Jonathon Cortez was very proactive in ensuring that the process was as easy as possible. I am always pleased to deal with individuals who haven't forgotten the art of customer service. More
Awesome sales man (Action Jackson) I bought a Tacoma and a Camry from Kirby and he was just a fantastic salesman he was very knolegable of the products and didn't make me feel pressured I bought a Tacoma and a Camry from Kirby and he was just a fantastic salesman he was very knolegable of the products and didn't make me feel pressured at all he was very relaxing vibe and in the end I bought I recomend him to all who want a great Vandergriff experience More
Excellent Employee's It was a pleasure buying a. Car at this place.. The Employee's were so Attended of what we need it.. thank you so much!! Sales - Erick Hill Mana It was a pleasure buying a. Car at this place.. The Employee's were so Attended of what we need it.. thank you so much!! Sales - Erick Hill Management-Mucio Cortez And Anaham. More
My 1st new car purchase. I came into the dealership with a pretty unrealistic expectation of leaving with a new vehicle given my situation. John Gollie and Juan Ayala helped m I came into the dealership with a pretty unrealistic expectation of leaving with a new vehicle given my situation. John Gollie and Juan Ayala helped me from the moment I walked in, until the moment I drove off in my Brand New Car. They went above and beyon to make it affordable to my conditions, met my needs, and then some. I am very pleased with my purchase and with both gentlemen who helped me out in this situation! More
Front two tires replaced with new tires. I had a great experience as usual. I purchased my Camry Solara in 2004 and have always had it serviced by you. Mun Kelly works with me and I really I had a great experience as usual. I purchased my Camry Solara in 2004 and have always had it serviced by you. Mun Kelly works with me and I really like her. She is professional yet very kind and down to earth. She also does a good job explaining what is wrong with the car and what needs to be done. More