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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

October 10, 2017

2014 Toyota Sienna Van Luis Viloria has been a great service rep to us. I called him and told him I thought I was having a brake problem with my van. He immediately told m More

by clocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Oct 11, 2017 -

Vandergriff Toyota responded

We're glad Luis was able to check out your vans breaks and give you some peace of mind. We think Luis is a valuable employee as well. Thank you for your five star review. Regards Christy Muse - Service Director (877) 841-3693

October 07, 2017

Service review Best customer service by all employees but especially Michael Bulgarin in making my service done professionally and making my wait pleasant in the tim More

by Graphics7aoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bulgarin
Oct 09, 2017 -

Vandergriff Toyota responded

Thank you for spreading the word about the great service you received here at Vandergriff Toyota. Michael Bugarin is a great asset to our team and will be happy to hear about your positive experience. Sincerely, Christy Muse - Service Director (877) 841-3693

October 07, 2017

Street Toyota Oil Change From xxxx Ryan Parker helped deliver me, from an oil change gone wrong, from another dealership. They tore something changing my oil, and all my oil ran out. Yo More

by Clcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 09, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Sincerely, Christy Muse - Service Director (877) 841-3693

More
October 06, 2017

Air bag & sidedoor recall After taking over a year to order the air bag and now the side doors recall, they finally fixed it, but one day after the fix, the side door does not More

by Gary Hudgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Parker
Oct 23, 2017 -

Vandergriff Toyota responded

Hello Gary, Vandergriff Toyota always strives to make customer satisfaction our #1 priority, and I am very sorry to hear that you did not receive the quality of service that you expected. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Christy Muse - Service Director (877) 841-3693

More
October 04, 2017

excellent sale department It was Preston Nguyen working with us to purchase the new Toyota Rav4. He was super nice and fast. He was willing to work with us and his sale manage More

by Vien Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Nguyen
Oct 04, 2017 -

Vandergriff Toyota responded

Vien we're glad Preston was there to guide you through the purchase process as well as negotiate on your behalf. We thank you for your five star review and recommendation. Regards Chris Snyder - General Sales Manager (877) 880-5657

October 04, 2017

2014 Sienna Luis Viloria is the "Best" service rep that you could ask for. He has always greeted me with a smile and has taken care of my car. When I have had More

by clocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Oct 04, 2017 -

Vandergriff Toyota responded

We're overjoyed Luis has been the service rep you needed. We're glad he has taken the time to biuild a trusting relationship with you and continues to do so. Thank you for your five star review and we look forward to working with you again. Regards Christy Muse - Service Director (877) 841-3693

October 02, 2017

Fast and Friendly We have bought 7 vehicles at this location and each time it's been a breeze! John Gollie is great and knows Toyota vehicles well! More

by anadavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Oct 04, 2017 -

Vandergriff Toyota responded

Thank you for your loyalty to Vandergriff Toyota! We're so fortunate you have you as a customer. We're glad we could earn your trust. Regards Chris Snyder - General Sales Manager (877) 880-5657

September 30, 2017

Excellent service He is super nice and friendly; Solved the issue quickly. I would highly recommend the Vandergriff Toyota to all my friends and family. They did ver More

by Vien Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cortez
Oct 04, 2017 -

Vandergriff Toyota responded

Thank you for your kind words about Jonathan and the team. We appreciate your recommendation! Regards Christy Muse - Service Director (877) 841-3693

September 29, 2017

Great Experience I had my 4Runner checked for a service Recall, it was completed properly and efficiently. Ryan Parker is courteous and very professional. EXCELLENT S More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 04, 2017 -

Vandergriff Toyota responded

We're glad Ryan was able to get your recall service done fast and accurately. Thank you for your five star review. Regards Christy Muse - Service Director (877) 841-3693

September 27, 2017

Recall Service My recent service appointment with Vandergriff Toyota was in my opinion good, the problem was not with Vandergriff. But with Toyota itself by not bein More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hagee
Sep 29, 2017 -

Vandergriff Toyota responded

Sorry about that Al, had we had the part you would have had the service 100%. Regards Christy Muse - Service Director (877) 841-3693

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