Vandergriff Toyota | Page 37

2014 Toyota Sienna Van Luis Viloria has been a great service rep to us. I called him and told him I thought I was having a brake problem with my van. He immediately told m Luis Viloria has been a great service rep to us. I called him and told him I thought I was having a brake problem with my van. He immediately told me to bring it in. It turned out that is was a problem with Dust on the pads. I feel that Luis is taking care of me. Thank you Toyota for having a valuable employee in Luis Viloria. More

Service review Best customer service by all employees but especially Michael Bulgarin in making my service done professionally and making my wait pleasant in the tim Best customer service by all employees but especially Michael Bulgarin in making my service done professionally and making my wait pleasant in the time allotted for the service requested. Will recommend visit with Michael. More

Street Toyota Oil Change From xxxx Ryan Parker helped deliver me, from an oil change gone wrong, from another dealership. They tore something changing my oil, and all my oil ran out. Yo Ryan Parker helped deliver me, from an oil change gone wrong, from another dealership. They tore something changing my oil, and all my oil ran out. You guessed it, I needed a new motor. Without his relentless phone calls and emails to the other dealerships insurance company and adjuster, I still wouldn’t have my car. My car sat ready for almost 3 days, because we were waiting on the insurance check. They keep saying, “checks been cut and has been mailed”. Ryan figured out they sent it to the address of Vandergriff Acura, not Toyota. I’m sure that was just a clerical oversight by the insurance company (eye roll). And can I just say, it’s worth the time and effort getting your oil changed at the makes dealership. I need to learn how to yelp. Thank you, Ryan Parker! Cheryl Courtney More

Air bag & sidedoor recall After taking over a year to order the air bag and now the side doors recall, they finally fixed it, but one day after the fix, the side door does not After taking over a year to order the air bag and now the side doors recall, they finally fixed it, but one day after the fix, the side door does not work. So what is the problem, the fix parts or the dealership. More

excellent sale department It was Preston Nguyen working with us to purchase the new Toyota Rav4. He was super nice and fast. He was willing to work with us and his sale manage It was Preston Nguyen working with us to purchase the new Toyota Rav4. He was super nice and fast. He was willing to work with us and his sale manager to negotiate for the price that both works for the us and the dealer. Thank you very much. I would definitely recommend Preston and Vandergriff Toyota with all my friends and family in needs for new vehicle. More

2014 Sienna Luis Viloria is the "Best" service rep that you could ask for. He has always greeted me with a smile and has taken care of my car. When I have had Luis Viloria is the "Best" service rep that you could ask for. He has always greeted me with a smile and has taken care of my car. When I have had a problem he has always been right on it. I would not take my car to anyone else but Luis. I know that I can depend on him to tell me exactly what I need and take care of the problem immediately. Vandergriff Toyota has a great employee in Luis. Luis takes his time with me and is very efficient with getting things done. I would definitely buy another car from Vandergriff and use Luis Viloria for my Service. Thank you Vandergriff Toyota for hiring a great employee, Luis Viloria. Clock Lady More

Fast and Friendly We have bought 7 vehicles at this location and each time it's been a breeze! John Gollie is great and knows Toyota vehicles well! We have bought 7 vehicles at this location and each time it's been a breeze! John Gollie is great and knows Toyota vehicles well! More

Excellent service He is super nice and friendly; Solved the issue quickly. I would highly recommend the Vandergriff Toyota to all my friends and family. They did ver He is super nice and friendly; Solved the issue quickly. I would highly recommend the Vandergriff Toyota to all my friends and family. They did very good job. More

Great Experience I had my 4Runner checked for a service Recall, it was completed properly and efficiently. Ryan Parker is courteous and very professional. EXCELLENT S I had my 4Runner checked for a service Recall, it was completed properly and efficiently. Ryan Parker is courteous and very professional. EXCELLENT SERVICE, Thank you Ryan!! More

Recall Service My recent service appointment with Vandergriff Toyota was in my opinion good, the problem was not with Vandergriff. But with Toyota itself by not bein My recent service appointment with Vandergriff Toyota was in my opinion good, the problem was not with Vandergriff. But with Toyota itself by not being prepared for the recalled (part shortage). Vandergriff did the best they could with situation. Al More