Vandergriff Toyota

got my 4th car here John Gollie is a great car salesman. I have bought 3 Scions and now a RAV 4. Which is just right for Husband and myself. I won't buy from anyone e John Gollie is a great car salesman. I have bought 3 Scions and now a RAV 4. Which is just right for Husband and myself. I won't buy from anyone else. He is a great person and we always enjoy working with him. More

Multiple repair issues wih my Toyota 4 Runner Excellent, prompt, trustworthy service! Out in 1 day! I have been coming into this agency for many years and I feel they keep my vehicle in top shap Excellent, prompt, trustworthy service! Out in 1 day! I have been coming into this agency for many years and I feel they keep my vehicle in top shape. More

Bought used, great team, clean place. Ask for Prosper. Phenomenal guy. Great to work with. The sales manager, Ray, was also a pleasure as was Kennedy, whom rode with me on the test drive. Ask for Prosper. Phenomenal guy. Great to work with. The sales manager, Ray, was also a pleasure as was Kennedy, whom rode with me on the test drive. I'd give those guys 5 stars. The process is a different story. Nearly knocked off one star because the advertised price was less than the out-the-door price due to the Toyota Certification. It's irritating, but the reality is I'm happy with the deal. We were able to come to a price I felt comfortable with, and not a single one of these guys put pressure on me to buy. It's worth noting should the upper level management see this, I would have been in the door with the advertised price in addition to the price of the certification. I went in ready with my own financing, and they were able to beat it through a well known third party. Duy in financing made the process quick and easy. A lot of the complaints I'm seeing are due to a lack of research on the buyer's end. It's a car dealership. Plain and simple. I have no doubt this dealer has its share of xxxxxxxx (as do all of them), but on this day, I didn't meet a single one. More

Sold me a car with a bad tire and would not replace The title pretty much sums it up. My wife and I went to look at a used Prius the night before and test drove the car. We noticed the tire pressure m The title pretty much sums it up. My wife and I went to look at a used Prius the night before and test drove the car. We noticed the tire pressure monitoring system indicated that one of the tires was low before starting, but the Sales Agent continued with the test drive. After returning, we briefly looked at the tires and saw that one of them looked slightly deflated compared to the others, and so we asked the Sales Agent working with us to get it checked out. We come in the next day and the indicator light was gone, so we assumed that the issue was dealt with and purchased the vehicle. A few days later, the indicator light comes back on. I call in the the dealership and am informed that if it came to it, we would have to buy a new tire instead of them replacing it. I know that when buying used cars, they are generally sold as is. However, when the dealership charges an extra $1,500+ for inspecting and servicing of said used car, on top of the listed price, I expect it to at least have good tires particularly when we asked the Sales Agent to look into the tire pressure issue. Otherwise the vehicle was in good condition and has been running well. Although for the price we paid and the extra costs added on, I would expect much better service and more thorough inspection and maintenance. It turns out the tire had a nail and a staple in it. Discount Tire was willing and able to patch it for free in much less time than taking in to the dealership. More

Always a great place to get car taken of in a timely manner Ryan was very helpful and informative about what needed to be done, and they had the car out quicker then I would have thought. We have always been Ryan was very helpful and informative about what needed to be done, and they had the car out quicker then I would have thought. We have always been very happy with the service at this dealership, one reason was no matter how the outside of our car looked it was always washed after the service was completed. no matter what our cost was... This time it was not washed after the service was completed.... I am not talking about doing a hand wash just run it through the machine... After doing some research on what was replaced this time, the Price did seem rather high.... More

Customer Service approaching "high end" car dealerships I drive a 2017 Toyota Camry - pretty basic. The customer service I've received so far is the best I've experienced: prompt, to the point, and friendly I drive a 2017 Toyota Camry - pretty basic. The customer service I've received so far is the best I've experienced: prompt, to the point, and friendly. This dealership obviously understands the mutual value of connecting with the customer, and they apparently select and train their personnel to understand this value. More

I brought my car for service and was done well and fast. I would recommend the dealers because they were prompt and serviced my car within a very short time and did it well. Matt was excellent. I would recommend the dealers because they were prompt and serviced my car within a very short time and did it well. Matt was excellent. More

Excellent service. Mike Martinez service consultant . Great guy did an excellent job of taking care of my vehicle. He used loving care. I would trust him with my car in Mike Martinez service consultant . Great guy did an excellent job of taking care of my vehicle. He used loving care. I would trust him with my car in the future. Thank you Mike More

Couteous and competent Ryan Parker took my car in on an emergency basis and had a tire replaced quickly with a state inspection to boot. All done in two hours, no loose end Ryan Parker took my car in on an emergency basis and had a tire replaced quickly with a state inspection to boot. All done in two hours, no loose ends. Courteous and competent. Thanks, Ryan. More

Great buying experience. Bought a 2016 Prius yesterday and my sales rep, Messi Moarles, did the deal with me. Great guy! He really helped me out when negotiating the deal an Bought a 2016 Prius yesterday and my sales rep, Messi Moarles, did the deal with me. Great guy! He really helped me out when negotiating the deal and I am really please with how everything turned out during the sales process and they got me out of the dealership and into my car in record time! I would highly recommend Vandergriff Toyota and if you are in the market for used car, be sure to ask for Messi More