
Vandergriff Toyota
Arlington, TX
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A person you can trust Luis is the service advisor I ask for and work with on every visit. He is attentive, responsive, as well as quick to get your car into the service bay Luis is the service advisor I ask for and work with on every visit. He is attentive, responsive, as well as quick to get your car into the service bays. He stays on top of the status of your vehicle and communicates any issues immediately to the customer. He is without a doubt, and honest individual who's word you can count on, if he says he'll do it, he does. In all actuality, he is the reason I return there for all my vehicle maintenance needs, he makes that much of a difference. More
Great Service!!! I came to the dealership to do a oil change to my Tacoma. Luis was very friendly and he check in the system if my truck have any recall. He got my tru I came to the dealership to do a oil change to my Tacoma. Luis was very friendly and he check in the system if my truck have any recall. He got my truck and he finished in less than a hour. Also, he explain me better about all the benefits that I have with my warranty that include a paint treatment that I don't know about it. Thanks a lot for his help and motivation to serve all the customers of Toyota Vandergriff. Employees dealt with: Luis Virolla More
Great experience as always with my technician Debra Ryno Debra Ryno is always pleasant, and helpful. I only want her as my technician . Great job as always. Keep God always first you will never go wrong T Debra Ryno is always pleasant, and helpful. I only want her as my technician . Great job as always. Keep God always first you will never go wrong Tracey. More
Toyota Service I brought my Toyota tundra in for Zaktek protection coating yesterday, and 2 weeks ago Dic. 2 Kevin took care about my problem with the radio, he said I brought my Toyota tundra in for Zaktek protection coating yesterday, and 2 weeks ago Dic. 2 Kevin took care about my problem with the radio, he said need it replace it. I am waiting for information about the new radio. Kevin took care of everything and was very polite. More
Great Ryan Parker did a great job in getting my auto in for service and expediting everything for me. The amazing thing about all this is he did it all with Ryan Parker did a great job in getting my auto in for service and expediting everything for me. The amazing thing about all this is he did it all with a smile and friendly manor. I truly appreciate his professional ability to get things done and make you feel good at the same time. I highly recommend Ryan Parker and Vandergriff service center. More
Thanks, good job. I took my Prius for routine maintenance yesterday. Dan Guevara gave excellent service. Everything went smoothly and quickly. He even replaced the batt I took my Prius for routine maintenance yesterday. Dan Guevara gave excellent service. Everything went smoothly and quickly. He even replaced the battery in my key fob which no longer locked and unlocked the doors. I have been pleased with the service here ever since changing from another (nearer) dealership which we had used for years before it was bought out and their service became "shady". More
Excellent Service I came to Vandergriff for my Tundra's routine Maintenance Service. Came to find out my service advisor was on vacation but Luis Viloria stepped in and I came to Vandergriff for my Tundra's routine Maintenance Service. Came to find out my service advisor was on vacation but Luis Viloria stepped in and took care of it. Luis was very friendly and got me in and out in less an hour on a busy Friday afternoon. I will definitely look for Luis again during the next Maintenance service. More
Thank you! Thank you John! John worked hard to get us the best deal possible! He was patient, kind and let us look at all the cars we were interested in! Thank you John! John worked hard to get us the best deal possible! He was patient, kind and let us look at all the cars we were interested in! More
Excellent Experience I have purchased 3 Toyota vehicles through John Gollie at Vandergriff. John is friendly, knowledgeable, and makes sure that you're satisfied with your I have purchased 3 Toyota vehicles through John Gollie at Vandergriff. John is friendly, knowledgeable, and makes sure that you're satisfied with your purchase. If I ever need to get another Toyota, no doubt that I will contact John again. More
Excellent/Bad Experience This review is in no way a reflection of the type of service Ryan Parker gives; it is top notch and deserves 5 stars. I was approached by another indi This review is in no way a reflection of the type of service Ryan Parker gives; it is top notch and deserves 5 stars. I was approached by another individual at first. I tried to be nice and asked him how long he has worked there, and he told me he came from Durant Toyota. To make a long story short, he didn't want to help me so he brought me to Ryan Parker's desk(which in reality is what I wished could have happened). I will not put all the details in this review. I am putting the dealership on notice that if this individual approaches me again, I will not allow him to help me. He does not belong at this dealership, and in a position where you deal with people face to face. Evidently something happened at Durant and it is carrying over now to Vandergriff. If someone would like more information feel free to contact me. The friendliness rating of 1 star is based on the other individual mentioned. More