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Vandergriff Toyota

Arlington, TX

Overview
Reviews
Vehicles
3.5
1,285 Reviews
What really makes Vandergriff Toyota different is how we treat our customers, both before and after the sale. We're all about relationship building here - that's the key. Still, in the end, it all comes down to customer service. Please feel free to use our online form to request more information or give us a call. Whether online or in person, our expert staff are ready and willing to help you. So go ahead and ask a question or two -as many as you'd like! After all, we're here for you.
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1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,285 reviews

January 19, 2024

From sales to service Vandergriff is the best! Dealer is the perfect place to buy or service your vehicle. 11/10 would definitely recommend More

by adolfoaldaba2415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Byrd, Ryan Parker, Steve Savill, Charlie Evans, Brittany Castleberry, Mike Stinnett, Arturo Vallez Jr., Henry Choi
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Jan 22, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service. We appreciate your kind words and recommendation. Please visit us again for all of your auto needs.

January 18, 2024

Great dealership, helpful staff. Nicholas Nichols was very knowledgeable about the car I was interested in and provide dynamic customer service. More

by Lilliemaeturner
Recommend Dealer
Yes
Employees Worked With
Nicholas Nichols
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Jan 22, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are so happy to hear that Nicholas provided you with excellent service. Thank you for your kind words and patronage. We hope to see you again.

January 18, 2024

Bought a car 4 months ago traded it in already for a newer luxury vehicle the experience was amazing they paid off my car and gave me an amazing deal on my new Benz. The finance team was also top tier I More

by Boss456t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Evans, Hung Nguyen, Ahmad Hussein, Duh Huynh, Jessica Guzman
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Jan 22, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are so happy to hear that you had an amazing experience with our team. Thank you for your recommendation. We appreciate your patronage and kind words. Please visit us again for all things auto.

January 18, 2024

It was a smooth and easy process with friendly and helpful staff. They have a great selection of new Toyotas on their lot which helped make it easy. More

by Pleased RAV4 customer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Parker, Charlie Evans, Brittany Castleberry, Mike Stinnett, Brian Caldwell, Hung Nguyen, Marvin Hall, Jr
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Jan 22, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are glad to hear that our team was helpful and friendly. We strive to provide excellent service. Thank you for your kind words and patronage. We hope to see you again for all things auto.

January 17, 2024

This is an excellent dealership to purchase your next Toyota from! They made my shopping experience great. More

by Cgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Vallez Jr.
Report | Print
Jan 17, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are happy to hear that you received excellent service from our team. Thank you for your kind words and we hope to work with you again.

January 07, 2024

Was quoted a price for $54,500 on a 2023 Tundra Limited. Drove 2 1/2 hours to this dealership to find out they marked the tuck up to over $64,000 dollars. Biggest waste of time. Price gougers!!. I would not More

by Twomack912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Jan 11, 2024 -

Vandergriff Toyota responded

Thank you for sharing your feedback with us. We apologize for any confusion regarding the pricing of the 2023 Tundra Limited. We strive to provide transparent and accurate information, and we're sorry for any inconvenience caused. Your concerns have been noted, and we appreciate your input as we continuously improve our processes.

January 05, 2024

Bianca had a verry good service. Really helpful and respectul person and im very happy with her service. Totaly recommend looking for her to help you out with your purchase. More

by Evis.G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca vigue
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Jan 17, 2024 -

Vandergriff Toyota responded

Hi Evis, Thank you for your review. We are thrilled to hear that Bianca provided you with great service. We appreciate your kind words. We hope to see you again for your next service appointment.

January 02, 2024

Bianca Vigue was very helpful in finding the car exterior and interior color that I wanted for my new Camry . I have almost give up on my purchase when the Camry SE with the interior and exterior color that More

by moklim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca,Vigue
Report | Print
Jan 17, 2024 -

Vandergriff Toyota responded

Hi there, Thank you for your review. We are thrilled to hear Bianca provided you with excellent service. We are happy to see you found your purchase. Thank you for your patronage.

December 28, 2023

Arturo Vallez was very responsive, insisted I test drive the car before buying and step by step made it happen quickly. He then made sure I was aware of all of the features, even though I already knew I wan More

by Cynthias203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Vallez Jr.
Report | Print
Jan 17, 2024 -

Vandergriff Toyota responded

Hi Cynthia, Thank you for your review. We are happy to hear that Arturo provided you with excellent service. We hope you enjoy your purchase and return to us for all things auto.

December 19, 2023

Very pushy and deceptive dealership. Go to some other Toyota dealer for your new vehicle. More

by Griz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
New salesman.
Report | Print
Dec 22, 2023 -

Vandergriff Toyota responded

Hi Griz, we're sorry to hear about your experience. We strive to provide honest and transparent service. If there's anything specific we can do to address your concerns, please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com. Thank you for bringing this to our attention.

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