
Vandergriff Toyota
Arlington, TX
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2018 Toyota Highlander I have purchased and leased 7 cars since I started driving. I have worked with Honda, Subaru and lastly with Toyota. I fell in love with the ride, saf I have purchased and leased 7 cars since I started driving. I have worked with Honda, Subaru and lastly with Toyota. I fell in love with the ride, safety features and warranty Toyota had to offer. I first start with a RAV4 and worked with AutoNation Arlington back in 2015. When I needed to upgrade to a larger SUV I looked around and settled on the Toyota Highlander (2017). I worked with Eric Hill and Hung in 2017 for my lease and loved how transparent, flexible and that at no time I felt pressured or even rushed. I test drove a few models and I changed my mind many times till I finally finalized on one. Eric was so incredibly patient with me especially when I went back and forth on pricing and features. He really puts customer service a priority with his calm and kind demeanor. I loved my vehicle, service, location and sale person so much that this year I turned in my lease early and decided to finance a 2018 Toyota Highlander with Eric Hill as my sales person Hung as the lead in approving deals and Ariel as my Financial Advisor. Together they made a dream team for me. Again, they show you gratitude and appreciation as a customer. I never just felt like a pay check or sale; I was treated as a person just like them. I liked that I was not pressured in getting extra maintenance services or packages. All I needed was GAP but I included the maintenance package since I'm hoping this will be my last vehicle I finance. If you are in a market for a Toyota, which I would recommend at least giving them a test drive, they really are smooth and sturdy. Ask from Eric Hill and Hung, they I promise you will not disappoint. Ohh and the new Toyotas comes with 25,000 miles maintenance included, bonus! I used this service all last year and they are lightning fast when you have to go in for service, I recommend going in early morning as they are busy but they will get you out before an hour, without any charges. Let them know I sent you and they will treat you like family! :) More
Pleasurable experience We bought a used infinity QX50 yesterday from Kirby at Vandergriff Toyota. We had a very enjoyable buying experience. From the test drive , the purch We bought a used infinity QX50 yesterday from Kirby at Vandergriff Toyota. We had a very enjoyable buying experience. From the test drive , the purchase pitch and the paperwork we never felt rushed and walked out with a great car felling great and satisfied with our purchase. Thanks Kirby for your help finding and buying our car! More
Painless car buying experience My visit to the dealer was because my lease car was about to expire and I was trying to avail of whatever deal they have to offer. Julio Perez was th My visit to the dealer was because my lease car was about to expire and I was trying to avail of whatever deal they have to offer. Julio Perez was the person who really got in touch of me so I was encouraged to see him that time. I told him my situation if I need to return the car and get another one. He referred me to Lee and he worked on the deal that I can afford while Julio tried to find the car I wanted. Julio had me test drive 2 cars but I told him I don't like them and he was very patient to really find the car that I wanted as to color and the options that it comes with (he said his goal is to make his customer happy and satisfied with the car). No too long and I had a deal with them, a new car of my desire, and payment that is affordable to me . I really felt that Lee and Julio took into consideration all my concern and made decision on my favor. Thank you guys, Julio I'm happy with my car and i will love to refer you to my family and friends if they need a car. You guys made my car buying painless. More
2018 Toyota Camry SE with Tran Phucuong I went here to purchase 2018 Toyota Camry, and I am impressed with the customer service especially with Tran Phucuong who gave me the best deal possib I went here to purchase 2018 Toyota Camry, and I am impressed with the customer service especially with Tran Phucuong who gave me the best deal possible with my car and informed me all the specs and featured and made sure I am comfortable and happy with what I got. I am also impressed with Thai Nguyen customer service, he made sure that I’m knowledgeable with warranties associated with my car and contributed for giving me the best deal. Highly recommmend dealership. More
Very Helpful I went the dealership to get my oil changed. Kevin Fitzgerald was excellent and made sure I got what I needed! He answered all my questions. Great ser I went the dealership to get my oil changed. Kevin Fitzgerald was excellent and made sure I got what I needed! He answered all my questions. Great service. More
Excellent Customer Service I recently moved to Texas from Maryland. This dealership has performed major work that should have been done by the previous dealer and gotten my Toyo I recently moved to Texas from Maryland. This dealership has performed major work that should have been done by the previous dealer and gotten my Toyota straight. I came from a dealership (Laurel Toyota) to this one with a very poor opinion of Toyota customer service and repair service. Vandegriff Toyota has restored my faith in good customer service and the Toyota brand! The service department has provided excellent service and great customer service. I am really impressed and will keep brining my vehicle to them. More
Great Service Ryan Parker goes above and beyond for his customers! I am always greeted right away when I have my car serviced here. Everyone is very courteous here. Ryan Parker goes above and beyond for his customers! I am always greeted right away when I have my car serviced here. Everyone is very courteous here. More
Awesome experience Had an excellent experience at the dealership, Prosper Bankesie made sure I got the best they had to offer and gave me excellent customer experience.N Had an excellent experience at the dealership, Prosper Bankesie made sure I got the best they had to offer and gave me excellent customer experience.No overly-long paper work/processing.Am enjoying my ride.Thanks guys. More
Mr Yoon Jeff is a real pro. I met him while having our second Prius serviced and when we were ready to buy our next one, I asked for Jeff. We got exactly what Jeff is a real pro. I met him while having our second Prius serviced and when we were ready to buy our next one, I asked for Jeff. We got exactly what we wanted at the price we wanted to pay. More
Pre own car purchase My name is Jean P Huynh i recent purchase a 2006 Toyota Avalon about 2 weeks ago but I have to keep calling back for multi service needed like no heat My name is Jean P Huynh i recent purchase a 2006 Toyota Avalon about 2 weeks ago but I have to keep calling back for multi service needed like no heater no AC ABS/air bag light go off all the time, it was fault to believed the sale man name Shawn Alexander told me everything works in a little test drive and now the sale manager refused to fix all my problem. I am really disappointed I will not recommend any Vietnamese or everyone to come to this dealer for a new or pre own car. I love Toyota car that was why I came to this Toyota Dealer but now I have to sale this junk Toyota I just purchased or trade it in for American car if they would except this trade I hope. More