
Vandergriff Toyota
Arlington, TX
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Great shopping experience Very friendly sales man , no pressure at all , very different than other dealerships when it comes to demo the car and buying the car with no pressure Very friendly sales man , no pressure at all , very different than other dealerships when it comes to demo the car and buying the car with no pressure. The salesman Karl khatib followed up with me before and after I bought the car to see how I like it . Just because of the excellent customer service I will go back to that dealership and buy my next car from him. Again thank you for making it easy More
Service 03/10/2018 As always, the service department is professional and excellent in provide top level of commitment and service. I was in and out in no time for an St As always, the service department is professional and excellent in provide top level of commitment and service. I was in and out in no time for an State Inspection. The key is to arrive early. Thank you so much. More
Awesome Service! Luis Viloria did an excellent job from greeting me upon my arrival to the completion of my service. He pleasantly greeted me, asked me what service I Luis Viloria did an excellent job from greeting me upon my arrival to the completion of my service. He pleasantly greeted me, asked me what service I needed and told me the expected time for the service to be completed. After the service was done, he gave me an update. After I paid for the service, he walked me to my vehicle and told me to have a grear evening. I call that service from top to bottom! More
Great James Percus, helpful and informative. My van had the tag lights out, James took the time to show me what had to be done to replace them. I will mak James Percus, helpful and informative. My van had the tag lights out, James took the time to show me what had to be done to replace them. I will make a point to ask for him time. More
Great service I brought my vehicle in for service without an appointment. Mike Martinez checked me in and had my vehicle serviced and back to me within an hour. M I brought my vehicle in for service without an appointment. Mike Martinez checked me in and had my vehicle serviced and back to me within an hour. Mike was very knowledgeable and gave me some insight on upcoming repairs that I may need. I have been having my vehicle serviced here at Vandergriff Toyota for over the past 16 years and would recommend their service department to anyone. Mike keep up the great customer service. More
Excellent Service Appointment I used to drive a Cadillac but decided in the Fall to order a 2018 Camry XSE. I went for my first service appointment this week and was unsure about I used to drive a Cadillac but decided in the Fall to order a 2018 Camry XSE. I went for my first service appointment this week and was unsure about how Vandergiff handle service appointments. Wow - was I surprised. I waited in line for a few minutes and Luis Viloria came up to my car, took down the information needed and showed me to the Service Waiting Room. My car was ready in less than an hour and I mentioned to Luis that I was having difficulty with hooking my iPhone X to the GPS. He got my car and updated the software and spent some time showing me how to use it. I very much like Luis and will ask for him in the future! More
Service Maintenance Had a 9AM service appt. and showed up at 8.30AM. My service writer, Debbie Ryno, got me in and out in no time at all. Debbie was very courteous and Had a 9AM service appt. and showed up at 8.30AM. My service writer, Debbie Ryno, got me in and out in no time at all. Debbie was very courteous and had the paperwork ready to go by the time I checked out. More
Service visit Took my car in for routine maintenance. I did not have an appointment but Kevin got my car right in and kept me informed on everything I needed and di Took my car in for routine maintenance. I did not have an appointment but Kevin got my car right in and kept me informed on everything I needed and did not need this visit. I really appreciated that. I always bring my car here and I bought my car here so I feel confident that I will get the best service here. More
Crooks. I wouldn’t give these people a 1 Star. We bought a car and they gave us a great deal. Five days later they asked for more money down or to give us I wouldn’t give these people a 1 Star. We bought a car and they gave us a great deal. Five days later they asked for more money down or to give us a cheaper car. It was a ploy, I believe that they knew this would happen and we’re hoping we would come up with something because we were attached to the car. When we took it back the special few manning guy insulted my credit. I complained and the sales manager had the nerve to not apologize but try to sell me a lesser model. I will never deal with this place again! I tell everyone do NOT go there. Good news though, got a big down payment from family and got a better car. Things happen for a reason. More
Great service This was my 2nd visit to the service dept and boy did they make me feel special. Not only did he check me in quckly, he also took the time to walk me This was my 2nd visit to the service dept and boy did they make me feel special. Not only did he check me in quckly, he also took the time to walk me over to where the waiting area was and explained how long it would take to service my vehicle. When my car was ready, he came over and got me, and walked me over to the cashier and explained what was done and fee. Love it. More