
Vandergriff Toyota
Arlington, TX
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Above and Beyond I just purchased my 2nd vehicle from Vandergriff Toyota and have to say that as a single mom, I feel so at ease when working with the Vandergriff team I just purchased my 2nd vehicle from Vandergriff Toyota and have to say that as a single mom, I feel so at ease when working with the Vandergriff team and with this specific purchase, Adrick. He was so respectful saying yes ma'am, no ma'am and using Miss each time he said my name. Without a doubt, this was an absolute stress free experience and I felt very at ease and like a part of the family. Another thing that stood out is, the general manager came out to the showroom floor and spent several minutes with my 9 year old son, answering question after question about the truck he was enamored with. They not only earned my loyalty, they gained my respect for going above and beyond. #VandergriffToyota💙 More
Above and Beyond/Best experience My experience from beginning with Chris Bruder to meeting with Mike Stinnett was the best experience I have received. Mike Stinnett was very positive, My experience from beginning with Chris Bruder to meeting with Mike Stinnett was the best experience I have received. Mike Stinnett was very positive, detailed. I told him what I was looking for and what my budget was and he did a great job. I was a bit nervous just because it was my very first car purchase but after talking to Mike I felt very confident about my decision. I am loving my brand new car. Most important to me was that I did not feel pressured at any point. I will definitely go back in the future but for now everything is great. Thank you so much Mike Stinnett and Chris Bruder More
Liars! The ABSOLUTE worst dealership! Texted a salesman regarding a vehicle I was interested in. He showed me 1 price and it seemed too good to be true, but The ABSOLUTE worst dealership! Texted a salesman regarding a vehicle I was interested in. He showed me 1 price and it seemed too good to be true, but I asked 3x! And he said it was the price. I had my financing in order, ready! I get to the dealership which is over an hour away. I get there. Do the paperwork. Then all the sudden it was the wrong price. And THEN had me wait 4 more hours for what I don’t know because I had my financing! Do not let them tell you , you will get a referral check. You won’t! This dealership and the employees just lie! DO NOT GO HERE!!!! More
Best experience ever Khalid and Francisco treated as family, they have us the best deal and made the deal very easy for us, will definitely recommend to all Khalid and Francisco treated as family, they have us the best deal and made the deal very easy for us, will definitely recommend to all More
Customer Experience I went in to purchase a Camaro from Kirby Jackson. I was satisfied with his professinalism and customer service. I recommend Kirby Jackson to my frien I went in to purchase a Camaro from Kirby Jackson. I was satisfied with his professinalism and customer service. I recommend Kirby Jackson to my friends and family. Thank you Vandergriff Toyato for having amazing people like Kirby Jackson on your team. More
Great Customer Service Went to get my car serviced for an issue. Cesar was very hospitable. He answered my questions in detail and contacted me with updates as he found out. Went to get my car serviced for an issue. Cesar was very hospitable. He answered my questions in detail and contacted me with updates as he found out. Making a drop off and them getting me back to work was not an issue at all. When it was time to pick up my vehicle Cesar was not there but his manager Jose was there to happily assist me. The ladies at the cash register where very attentive as well. Thanks to you all! More
Great Customer Service Before/During/After Purchase I went in to research and test drive a Avalon Hybrid Limited, Karen was very helpful on the test drive and made sure I understood all of the features I went in to research and test drive a Avalon Hybrid Limited, Karen was very helpful on the test drive and made sure I understood all of the features on the vehicle. I decided to negotiate for the vehicle and the price that was agreed upon through email was the price I was presented. I was presented my financing options and was allowed to make decisions on my time schedule. No high pressure at all!! Once the deal was done I was sent to financing just a few moments later. I was in and out of the dealership in about 2 hours (a record!!) After the purchase, I had many questions regarding rebates, financing, etc., Ariel spent so much time going over each and every question and was so very responsive. In the end, Vandergriff was very transparent before, during, and after the sale. I will definitely be back in a few years when my wife needs a new vehicle. Great Job Team. More
Vandergriff Toyota I highly recommend I went to Vandergriff Toyota with purchasing a used car in mind thinking I could not afford a new car. Kevin Polite went above and beyond to help me a I went to Vandergriff Toyota with purchasing a used car in mind thinking I could not afford a new car. Kevin Polite went above and beyond to help me and get into a new car within my budget. The warranty the new car comes with gives me peace. I am so thankful for all his help and making my car buying experience so easy. I love my new car! Thanks Toyota and Kevin! More
Made a Good Deal I worked with Mike Siwan and their new car sales manager("Mr. Polite"). There was a mix up initially where the Toyota Highlander LE I had viewed onli I worked with Mike Siwan and their new car sales manager("Mr. Polite"). There was a mix up initially where the Toyota Highlander LE I had viewed online was incorrectly shown to have features that were not on the vehicle (fog lamps, running boards, etc). We began to negotiate on a Toyota Highlander LE Plus that had the desired features and they took a decent discount to sell me this vehicle. There was some back and forth on how they could add the equipment I desired on a LE, but that was ultimately unworkable. I give these guys credit for hanging tough on the negotiations and making it work out. Mike was definitely very helpful in ensuring that I earned a fair puchase price for a good vehicle. More
Very helpful! Vandergriff Toyota goes way over the top in customer service. I had an oil change and tire rotation for my 2014 Prius. Additional repairs were needed. Vandergriff Toyota goes way over the top in customer service. I had an oil change and tire rotation for my 2014 Prius. Additional repairs were needed. Chris the manager went out of his way to help me. I always have a good experience there. Some of the staff is very attentive. I will continue being a loyal customer. Thank you Chris. #MAD Making a difference More