Vandergriff Toyota

I was talking with saleperson about the trade in pricing and we both agreed a price. Hoewevr, they changed it when I whent to buy the car and they refused to give the price we aggreed. Fist time they gave m and we both agreed a price. Hoewevr, they changed it when I whent to buy the car and they refused to give the price we aggreed. Fist time they gave me $7. 5K for my 2010 Rav4 with 14k miles. I wanted $12K and then few guys came and they offered me to lease 2012 Rav4 for $272/m and when I was asking about the trade in price they did not let me see the price they wanted to give and told me do not worry about that. So, I found the price they gave me for the trade in was $8250 when I went to lease the new Rav4. I think they tricked me about the trade in. So do not agree anything without goung through the pricing carefully. More

I am really pleased with my overall experience with Vandergriff Toyota. I have read some bad reviews, and it appears that many of them are because they got an Old School type car salesman using the ol Vandergriff Toyota. I have read some bad reviews, and it appears that many of them are because they got an Old School type car salesman using the old outdated techniques of the 70's and 80's. Those techniques make me sick as well. I conducted almost my entire transaction over email. Pricing. Options. Color. The whole deal. My salesman, Mo Sayed, was professional. Didn't play the tired old games. And didn't continue to BEG me to come in and take a test drive every third sentence. I shopped his price and shopped it HARD. 2 other dealerships got a price similar. But not until they refused several times to give me the price until I CAME IN FOR A TEST DRIVE. I knew what I wanted.. .They just wanted to capture me in the Closing Chair. Mo's price was very fair. He got me the exact vehicle I wanted. I spent a whopping hour in the dealership signing the paperwork. And all the numbers added up. I take it in every Monday for a free car wash. I can't vouch for the rest of the salespeople. But I can vouch for Mo. If you want a good experience without all the stupid car sales games, GO visit Mo. Warmest Regards, G S Lewis More

I am very happy to purchase my car from Vandergrift Toyota everyone was helpful and outstanding and I would highly recommend this place to purchase a vehicle. Omar was very helpful and answered all of Toyota everyone was helpful and outstanding and I would highly recommend this place to purchase a vehicle. Omar was very helpful and answered all of our questions. More

From start to finish this was an excellent experience. Matt Robison was not your typical pushy salesman. He cared about helping us find our dream vehicle. I highly recommend Vandergriff Toyota and especia Matt Robison was not your typical pushy salesman. He cared about helping us find our dream vehicle. I highly recommend Vandergriff Toyota and especially Matt Robison to anyone looking to buy. More

I would not recommend this location to anyone. Went to Vandergriff Toyota due to an online ad for a used Honda CRV. At 10 a.m., no customers around but us, had to wait. They could not find the car (they Vandergriff Toyota due to an online ad for a used Honda CRV. At 10 a.m., no customers around but us, had to wait. They could not find the car (they said). Then, they said it was sold and offered to show us a Toyota Rav4 instead, but it was a higher price. We said no thanks and went to leave, but then they "found" the CRV. Said it had been sold but then returned due to financing issues. Said they had to "prep" it. The saleswoman (don't recall her name and she never gave a card; young woman) walked us out to the used car row where the vehicle had been sitting the entire time - it was still hot inside of it. Drove it; noticed a few flaws but had to determine what. Asked for CarFax; waited. Waited more. Got CarFax. Had been in 2 or three accidents, tho deemed "minor" by CarFax. Said price would have to be adjusted. They ran my credit before we agreed on price, even tho I said I did not want to (did not want extra credit pulls while still shopping for a car for my 16 year old). Saleswoman - dreadful at her job -- came back with a price that was $3000 over the ad price and it also had another $600+ in "options." Really?? What extra cost options are on a used car unless we ask for something? We said no, pointed out it was not even the advertised price. Saleswoman came back and literally said, "Well, he'll match the online price." Really??? And, they didn't. It was still $500 over the online price. Additionally, while we were still in the car at the end of the test drive, another salesperson brought another customer over to see the same vehicle. During the negotiation (such that it was), the saleswoman even said the higher price was what the other folks offered for the car. I think they probably came because of the ad like us, and they didn't look stupid. My wife and I left this location and we won't be back. I did find the other customers on my way out to make sure they asked for the CarFax and knew the online price. I don't think they bought either since the car is still showing for sale online a week later. I will not be back to this dealership. More

This is a substandard dealer and cannot be trusted. I This is a substandard dealer and cannot be trusted. I exchanged quite a few emails/phonecalls with a sales person and after looking at all the optio This is a substandard dealer and cannot be trusted. I exchanged quite a few emails/phonecalls with a sales person and after looking at all the options and prices, shorlisted 2 of them. Once I arrived, I had to talk to another salesperson, who basically told me that all the information that I had been told so far was plain incorrect and he doesnt have any of the cars, never had. Kind of telling me that it was just a ploy to get me to visit them, and proceeded to show me other models on his computer. I was surprised to hear this and told him it wasn't fair, to which his response was "I told you once that I dont have them, do you want to see these ones or not". I couldn't believe what I was hearing but I had driven an hour from east dallas in rush hr traffic and didnt want my trip to go to waste. However, his apologetic and arrogant behavior continued. Ultimately when I asked to see those other cars (5 in number) once more, > "I already showed them to you" > "Can you pls show them again" > "I cant do this with you, you need to talk to someone else", and walked out of the room. As I am sitting there in disbelief, another guy walks in, probably his manager and tells me that they sold the ones I had been told earlier, about 3 hrs ago, contradictory to what the 1st salesman had told me over the phone. He said he could show me the other ones like I wanted. By this time I had enough of their lies, couldnt trust a word of what they said and left. Needless to say, I didnt get the car from them. More

The salespeople sit in front of the dealership like buzzards perched on the fence waiting to pick the meat from your bones. Just another high pressure dealership where the salesperson has no authority buzzards perched on the fence waiting to pick the meat from your bones. Just another high pressure dealership where the salesperson has no authority to make a deal. The salesperson has to run back and forth to consult with the sales manager perched up in his ivory tower because he is above dealing face-to-face with the customer. After being totally insulted with the low ball offer for my trade and actually giving up on making a deal twice and having the salesperson follow us to our car pleading and to get one more try we finally made a deal. If you like playing games this is the place to come to. I have been buying new cars for over thirty years and this was the worst experience ever. The only redeeming part of the entire experience was dealing with the gentleman in the finance department. He was very polite and concerned with doing what was right for us the customer. You can get a deal but be prepared to work hard to get it! More

The service and attitude of the sales manager, Steve Dewitt, was so bad that we drove to Durant Toyota in Weatherford TX about 80 miles round trip to buy a 2012 Prius V. The poor attitude of the Vanderg Dewitt, was so bad that we drove to Durant Toyota in Weatherford TX about 80 miles round trip to buy a 2012 Prius V. The poor attitude of the Vandergriff Dealership is legendary. More

The minute i walked in i knew i was in right dealership, clean showroom and friendly personnel. Every body was so nice. It's very unusual these days to find a dealer who does business right way. I want to t clean showroom and friendly personnel. Every body was so nice. It's very unusual these days to find a dealer who does business right way. I want to thanks my salesman John and finance guy who helped me with my papers. Thank again. More

Vandergriff Toyota took care of all my needs. They even went out of their way to find us the perfect 4 Runner. One of the few dealers that actually does a demonstration drive and explains all the buttons. went out of their way to find us the perfect 4 Runner. One of the few dealers that actually does a demonstration drive and explains all the buttons. Great service so far after the sale.. Ask for Tim Myers! More