Vandergriff Toyota
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,275 reviews
Great Dealership! There are a couple of Toyota dealerships that are closer to my work which would make things somewhat more convenient when getting service but the expe There are a couple of Toyota dealerships that are closer to my work which would make things somewhat more convenient when getting service but the experience you get at Vandergriff Toyota is by far the best. This includes both sales and service. Took my 2014 Tundra in for service yesterday and Radonna was great. She answered questions, she was polite and the time it took to get the service done was spot on. I would definitely recommend Vandergriff Toyota if you are n the market for the best overall experience. More
Excellent service from Nancy Goodwin I have dealt with Nancy Goodwin at Vandergriff Toyota in Arlington twice thus far and have received nothing but the highest quality of service and pro I have dealt with Nancy Goodwin at Vandergriff Toyota in Arlington twice thus far and have received nothing but the highest quality of service and professionalism from her. I would gladly work with her again. She and the rest of the team over at Vandergriff Toyota make my visits as pleasant and as expeditious as possible. A+! More
Excellent Service Nancy is a delight to work with! She is our advocate and adviser in making our Highlander the best. I highly recommend her as the best service coord Nancy is a delight to work with! She is our advocate and adviser in making our Highlander the best. I highly recommend her as the best service coordinator! More
Excellent service from Nancy Goodwin Nancy takes the time to listen to any concerns I have and takes the time to explain what work was done on my vehicle. She really cares about her cust Nancy takes the time to listen to any concerns I have and takes the time to explain what work was done on my vehicle. She really cares about her customers like no one else I have dealt with in any type of automotive business. More
$90 oil change Will never visit this dealership again for service Overcharged for service with an oil change costing $90 (2012 Prius) Don't take your car here unle Will never visit this dealership again for service Overcharged for service with an oil change costing $90 (2012 Prius) Don't take your car here unless it is under manufacturer warranty This is for service advisor William hays More
Tune-up I love this service department and more-so our family loves working with Nancy Goodwin but at times there are some conflicting concerns. Nancy was not I love this service department and more-so our family loves working with Nancy Goodwin but at times there are some conflicting concerns. Nancy was not on duty that day so I ended up with another service advisor. This trip resulted in paying $650 for something that was earlier quoted at $360. A $290 difference (80% markup) is upsetting. Ryan was great at providing customer service and timely notifications. Just not a fan at all of Vandergriff's pricing. More
Nancy Goodwin is terrific! I was in for service on 11/25/14 and saw my usual service adviser, Nancy Goodwin. I have been using Nancy since I bought the vehicle new in 2010. The I was in for service on 11/25/14 and saw my usual service adviser, Nancy Goodwin. I have been using Nancy since I bought the vehicle new in 2010. The way she takes care of my needs is the main reason I have continued to use the dealership for all of my servicing needs/issues over the years. She is responsive, knowledgeable, courteous, professional and keeps me informed of any issues that may arise with my Toyota. I hope Vandergriff Toyota realizes the asset they have in Nancy. She is terrific! More
Renewed faith My customer service experience in the past with this dealership have not be bad... but nothing special. Then I had the pleasure of working with Nancy My customer service experience in the past with this dealership have not be bad... but nothing special. Then I had the pleasure of working with Nancy Goodwin. She is the BOMB! From now on, I will be making an appointment around Nancy's schedule not mine! Thank you for taking care of me Nancy, you have renewed my faith in the service experience! JJHughes By the way, Chris Nyakundi is also a champ in the sales department!!! More
Excellent Service by Ryan Parker I own a Camry, Rav4, and Toyota Sienna. I requested Ryan Parker every time I bring my vehicle for service. Very Professional, Detail oriented, excel I own a Camry, Rav4, and Toyota Sienna. I requested Ryan Parker every time I bring my vehicle for service. Very Professional, Detail oriented, excellent feedback and advise every time. He's the reason I bring my cars in for service. Thank you Ryan!! Vandergriff Toyota need more employees like Ryan Parker.. More
"Great service...felt like family" Brought my Camry in for installation of body side molding and six month service. Nancy Goodwin was service advisor for both visits. She was very profe Brought my Camry in for installation of body side molding and six month service. Nancy Goodwin was service advisor for both visits. She was very professional and treated me as if I were family. Actually made coming in enjoyable. As long as Nancy is there I will keep bringing my car to Vandergriff for service. More