Vandergriff Toyota

Tried to get ripped off Was told that while my vehicle was on the lift for sometime they decided to check my battery because they said there was a problem starting. How and w Was told that while my vehicle was on the lift for sometime they decided to check my battery because they said there was a problem starting. How and why is my vehicle being started on the lift. Was told my battery was going bad and needed to be replaced. I had recently purchased a new battery a couple of years ago. I took it to the auto parts store where I had bought the battery to get second reading since it was still in warranty. Checked out just fine no problems with battery. I had been watching my volt meter and never once did the needle move from center. Was told I needed to have my tires rotated. Well with in the year I had just had my tires balanced and rotated already. Was told my cabin air filter needed to be replaced. Well I had just replaced my cabin air filter within the year. Have not gone anywhere that there would be a lot of dirt. Just replaced my air filter at the same time. Was told I needed a new air filter also. Never was told about what I knew was wrong and that I needed to get done in the near future, ie oil change since my maintenance light was on. I asked about getting it inspected. Was told I had to drive 100-150 miles for my check engine light would go off. Well someone reset my light which was illegal and only the owner could reset the light. With the light reset an inspection could have been done. I have a warped front brake rotor which no one seemed to catch. Tried to sell me services I had already done and not sell me the services I needed done which I knew about. So how do I know whats wrong and they don't catch but try to sell me services I already have had done. Who reset my light without my knowledge or approval? Why then was an inspection not asked to be done since I brought it up at the beginning? More

Periodic Maintenance I had a great experience. Ryan Parker is the best, you need more Service person like him, with Service Person like him people would look forward to br I had a great experience. Ryan Parker is the best, you need more Service person like him, with Service Person like him people would look forward to bring their car for service. He is very friendly, very knowledgable, fast and down to point with a great attitude. I live in north Arlington, Don Davis Toyota is just a few minutes from my house but I choose yours because of the past good experience I have had in your service depatment and I always go straight to Ryan Parker. More

Awesome experience purchasing my Camry today! I had a wonderful experience purchasing my Camry today from Jordan Nutting. He was absolutely fantastic. He even made my children feel apart of the I had a wonderful experience purchasing my Camry today from Jordan Nutting. He was absolutely fantastic. He even made my children feel apart of the process, so much so they pushed relentlessly for me to purchase the car. Nick in finance was full of personality, and quite the hilarious comedian! He's definitely not your normal finance guy, I definitely enjoyed the time I spent with him today as well! After the excellent customer service I received from Jordan, and reading the positive comments on here about the service department. I look forward to my continued business with Vandergriff Toyota!!! More

just a thank you soooooo much I was in a hurry yesterday had to get my tires rotated and a oil change and nancy goodwin got me in and out in no time at all. I have been dealing wit I was in a hurry yesterday had to get my tires rotated and a oil change and nancy goodwin got me in and out in no time at all. I have been dealing with nancy for over a year and i will always bring my truck back to you i promise thank you for all you do. More

60,000 miles maintenance. My experience was great! Everyone was very friendly. The waiting area was comfortable and clean. They also had free refreshments including Starbucks My experience was great! Everyone was very friendly. The waiting area was comfortable and clean. They also had free refreshments including Starbucks coffee! The best part of the whole experience was it cost me about fifty dollars less than what was quoted! Now tell me how often does that happen? Thank you Nancy Goodwin for everything you are the best! I would also like to say thank you to the mechanics for doing an excellent job. I shall return! More

Nancy Goodwin gets it done As usual I called at the last minute for my 5k service maintenance. Nancy worked me right in and had me in and out of there. Nancy is always busy with As usual I called at the last minute for my 5k service maintenance. Nancy worked me right in and had me in and out of there. Nancy is always busy with customers, other service providers, and paperwork but still manages to give me her undivided attention when she assists me and always with a smile on her face. Nancy is one of the reasons I will always drive a Toyota. More

Excellent service!!! Not only are the prices amazing; but they took very good care of my little 4 runner; Nancy made sure that every issue I had was resolved !! Excellent Not only are the prices amazing; but they took very good care of my little 4 runner; Nancy made sure that every issue I had was resolved !! Excellent customer service ?? More

Service questions answered I needed a regular service, plus I had a few nagging questions. Nancy Goodwin resolved all, with no hit to my pocketbook. Visiting the service departm I needed a regular service, plus I had a few nagging questions. Nancy Goodwin resolved all, with no hit to my pocketbook. Visiting the service department is always a pleasant experience. More

Service is the thing. I had forgotten to make an appointment for service on my Prius V. I called Nancy Goodwin at 7:15 and with a friendly call-back she said "Sure, come on I had forgotten to make an appointment for service on my Prius V. I called Nancy Goodwin at 7:15 and with a friendly call-back she said "Sure, come on in. The service was done in less than an hour and I was on my way. Car runs great and am sure I will return to Nancy as long as I own the car. More

Routine Service Ricco was very friendly and greeted me right-away. Ricco provided me with shuttle service so that I could get something to eat while I awaited my repa Ricco was very friendly and greeted me right-away. Ricco provided me with shuttle service so that I could get something to eat while I awaited my repairs. Overall Ricco was very customer service oriented as well as professional. More