Vandergriff Toyota

Awesome Service I got excellent service at a fair price. My car was ready when promised. I appreciate the great service and would highly recommend this service center I got excellent service at a fair price. My car was ready when promised. I appreciate the great service and would highly recommend this service center to anyone. More

Unethical I went to another dealership after receiving my receipt for a 2011 Toyota Prius purchase from this Vandergriff dealership. I was tired and desperate f I went to another dealership after receiving my receipt for a 2011 Toyota Prius purchase from this Vandergriff dealership. I was tired and desperate for a car when going to them on a Saturday morning last November. They totally took advantage of me. Many people would say paying $5,000 over the value of a car is excessive - but try almost $10,000 over. This is what they did... So, I purchase a new car from Family Toyota in Burleson: Rolled into my finances were a payoff of $22,806 of a market value of $12,000 trade-in on a car purchased a few months ago from Vandergriff Toyota. Family Toyota provided me guidance in cancelling all non-standard services that Vandergriff claimed as standard/necessary for a 2011 Toyota Prius previously purchased from Vandergriff. I'm not through with dealing in letters and legal battles against Vandergriff, but I am thoroughly happy with the professional and kind treatment of Family Toyota. They are HONEST, SINCERE and truly CARE about their customers as people, and not just optimum profit for themselves. I recommend FAMILY TOYOTA of Burleson 100%!!! Do NOT go to Vandergriff if you want ethical and fair treatment as a human being. Go to Family Toyota in Burleson today if you want fair and honest treatment in purchasing a Toyota!!! Sincerely, Janet B. More

Amazing Service John Gollie is the reason we have returned to Toyota Vandergriff again and again. He has always made us feel like we are the most important customers John Gollie is the reason we have returned to Toyota Vandergriff again and again. He has always made us feel like we are the most important customers in the building. We have and will continue to shop there because of him. He goes above and beyond to make sure we are completely satisfied every time we visit and we will refer him any opportunity we can. More

service Service was quick and friendly. It took a little while for someone to greet me.I waited by my vehicle for awhile. Service advisors need to greet cust Service was quick and friendly. It took a little while for someone to greet me.I waited by my vehicle for awhile. Service advisors need to greet customers immediately. More

John Gollie is the reason I love this dealership! John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman s John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman stereotype. Not only did he listen and respond, he keeps in touch and always has a moment to answer questions I have! I come to Mr. Gollie whenever anyone I know is looking for a car. He is fantastic, plus I love my Prius!! -Elise More

Very happy with my last year purchase John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my To John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my Toyota last year and spent almost a whole day till I got my newly traded car. Thank you John for a wonderfully awesome service. Dealerships need more people like you to make customers feel important and well taken care off. I love my car. Thanks again. More

salesman John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the only sales person that has kept in touch with us after the sale. He is truly an asset to the dealership. More

John Gollie did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not o did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not only showed us the different features, rode with us showing my husband how he could switch out of automatic h drive it like our vet. John worked with us on our trade in, took extra time,& did an excellent job. More

Repair work backed up! I had my Camry serviced for a grind/rattle at cold start-up and a faulty hands-free radio in February. The completed the work and I picked up my car. I had my Camry serviced for a grind/rattle at cold start-up and a faulty hands-free radio in February. The completed the work and I picked up my car. The next morning the grind/rattle and radio issue were still there. Frustrated, I called them back and let them know. Nancy told me to bring the car back and she would have a loaner car to drive at no charge for my hassle. They didn't have to do that. When I brought the car back, I told them what was still happening. They never could make the radio show the issue, but they replaced it anyway. They didn't have to do that either. I appreciate their persistence in completing the service correctly. They have always been very nice, especially Nancy. Thanks. PS- John Thanks for remembering and calling me on my birthday. More

Service Department Bobby Brett is wonderful to work with A dealership is only as good as the employees that work in it. And it is a pleasure doing business with Bobby Brett. He has taken care of us and our T A dealership is only as good as the employees that work in it. And it is a pleasure doing business with Bobby Brett. He has taken care of us and our Toyota for years. We appreciate his work ethic and the service he provides us. He keeps us updated with phone calls and expected time to complete the work agreed upon. It is freshing to work with a person who cares about the level of service being provided the customer. More