Vandergriff Toyota

Required Service I recently took my 2014 Toyota Camry in for required servicing. I was fortunate to be greeted by Bobby Brett. His friendly, warm and yet professional I recently took my 2014 Toyota Camry in for required servicing. I was fortunate to be greeted by Bobby Brett. His friendly, warm and yet professional greeting set the tone for my experience. I had been told by another representative to expect to wait 3 hrs for one of the services I needed and was assured by Bobby it would be done accurately and professionally in less time. I had brought plenty to keep me busy, but true to his word all the work was completed in about two hours. The car was immaculate and totally good to go. I will definitely continue to take my car to Vandergriff Toyota for service and will always ask for Bobby. More

Consistent Excellent Customer Service I have been taking my old car 2004 Toyota Corolla to Nancy Goodwin at Toyota Vandergriff for several years and have experience nothing less than consi I have been taking my old car 2004 Toyota Corolla to Nancy Goodwin at Toyota Vandergriff for several years and have experience nothing less than consistent excellent customer service. I have recenty purchased a 2015 Rav 4 just because I know I have a service advisor, Nancy, who will take care of me and my car. Nancy is someone I can trust with my car and not get the run around. More

Awesome Service I got excellent service at a fair price. My car was ready when promised. I appreciate the great service and would highly recommend this service center I got excellent service at a fair price. My car was ready when promised. I appreciate the great service and would highly recommend this service center to anyone. More

Unethical I went to another dealership after receiving my receipt for a 2011 Toyota Prius purchase from this Vandergriff dealership. I was tired and desperate f I went to another dealership after receiving my receipt for a 2011 Toyota Prius purchase from this Vandergriff dealership. I was tired and desperate for a car when going to them on a Saturday morning last November. They totally took advantage of me. Many people would say paying $5,000 over the value of a car is excessive - but try almost $10,000 over. This is what they did... So, I purchase a new car from Family Toyota in Burleson: Rolled into my finances were a payoff of $22,806 of a market value of $12,000 trade-in on a car purchased a few months ago from Vandergriff Toyota. Family Toyota provided me guidance in cancelling all non-standard services that Vandergriff claimed as standard/necessary for a 2011 Toyota Prius previously purchased from Vandergriff. I'm not through with dealing in letters and legal battles against Vandergriff, but I am thoroughly happy with the professional and kind treatment of Family Toyota. They are HONEST, SINCERE and truly CARE about their customers as people, and not just optimum profit for themselves. I recommend FAMILY TOYOTA of Burleson 100%!!! Do NOT go to Vandergriff if you want ethical and fair treatment as a human being. Go to Family Toyota in Burleson today if you want fair and honest treatment in purchasing a Toyota!!! Sincerely, Janet B. More

Amazing Service John Gollie is the reason we have returned to Toyota Vandergriff again and again. He has always made us feel like we are the most important customers John Gollie is the reason we have returned to Toyota Vandergriff again and again. He has always made us feel like we are the most important customers in the building. We have and will continue to shop there because of him. He goes above and beyond to make sure we are completely satisfied every time we visit and we will refer him any opportunity we can. More

service Service was quick and friendly. It took a little while for someone to greet me.I waited by my vehicle for awhile. Service advisors need to greet cust Service was quick and friendly. It took a little while for someone to greet me.I waited by my vehicle for awhile. Service advisors need to greet customers immediately. More

John Gollie is the reason I love this dealership! John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman s John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman stereotype. Not only did he listen and respond, he keeps in touch and always has a moment to answer questions I have! I come to Mr. Gollie whenever anyone I know is looking for a car. He is fantastic, plus I love my Prius!! -Elise More

salesman John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the only sales person that has kept in touch with us after the sale. He is truly an asset to the dealership. More

John Gollie did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not o did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not only showed us the different features, rode with us showing my husband how he could switch out of automatic h drive it like our vet. John worked with us on our trade in, took extra time,& did an excellent job. More

Very happy with my last year purchase John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my To John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my Toyota last year and spent almost a whole day till I got my newly traded car. Thank you John for a wonderfully awesome service. Dealerships need more people like you to make customers feel important and well taken care off. I love my car. Thanks again. More