Vandergriff Toyota

Customer Service - it's all about the people We now have the third vehicle that we service at the dealership. Our car is late model, and there may be other places I can take it, but no where els We now have the third vehicle that we service at the dealership. Our car is late model, and there may be other places I can take it, but no where else has Bob Brett. Bob is the personification of customer service, always upbeat and willing to banter. He has gone to bat for me on several occasions when a problem occured in our 2011 Sienna and the Toyota extendend maintenance balked at coverage. I can buy a car anywhere, but there's only one Mr. Bob. More

Service and Ryan Parker always reliable My 6 year old 2009 Toyota Prius still runs like new. I credit the service department for their excellent work and Ryan Parker for his excellent atten My 6 year old 2009 Toyota Prius still runs like new. I credit the service department for their excellent work and Ryan Parker for his excellent attention to detail and timeliness. I take my car in for maintenance per schedule, but only when I know Ryan is there. He applies my coupons, advises of options I have and always, always does so efficiently. Best, Service. Advisor. Ever. More

Tailight out on 2014 Tundra Platinum Nancy Goodwin did an outstanding job helping me to service my vehicle. Taillight out now it is fixed. She is very courteous and helpful and fast. Nancy Goodwin did an outstanding job helping me to service my vehicle. Taillight out now it is fixed. She is very courteous and helpful and fast. More

Easy and sweet. We have worked with Vandergriff dealers before and found it to be easy and fun. The sales person was patient and helped us through the entire process We have worked with Vandergriff dealers before and found it to be easy and fun. The sales person was patient and helped us through the entire process even when we weren't ready to buy that day. Selection was exactly what we asked to see, and price a was what we talked about. Vandergriff Toyota is a straight shooter and I would highly recommend it to anyone . Thanks to Glenn Byrd for being the greatest sales person. If you want to buy a car, see Glenn Byrd. More

Nancy Goodwin is great person to do business with a good customer service, great company. Specially Nancy Goodwin, she helped me find good deal, explained to me about quality and prices... The best se a good customer service, great company. Specially Nancy Goodwin, she helped me find good deal, explained to me about quality and prices... The best service I had had. More

Great Service! Nancy was able to get my car in for service on the day and time I needed. The service was done in one hour which was great! I always like how friend Nancy was able to get my car in for service on the day and time I needed. The service was done in one hour which was great! I always like how friendly Nancy is and how she takes care of me and my car. More

Saved me big bucks! Nancy got me right in for brake service on my Sienna after a national tire and battery center quoted me $1600 in brake repairs. Even after adding a co Nancy got me right in for brake service on my Sienna after a national tire and battery center quoted me $1600 in brake repairs. Even after adding a couple of other small items at the Vandergriff Toyota Service Dept, my total out the door was right at $400. A quick phone call to Nancy that day was all it took for her to assure me that some of the repairs being quoted to me are very rarely needed, which confirmed my gut suspicion that someone was trying to rip me off. I think I'll just be going back to using Vandergriff Toyota for all of my servicing from here on out. More

excellence service it was a good and personal experience i had during my visit and Nancy Goodwin was very professional and courteous as well and she handles my request i it was a good and personal experience i had during my visit and Nancy Goodwin was very professional and courteous as well and she handles my request in full and i left very satisfied and happy and i will recommend them over and over again... More

Fast Service After 3 oil changes at Vandergriff Toyota that took over 90 minutes and sometimes over 2 hours to get an oil change and tires rotated, I finally was i After 3 oil changes at Vandergriff Toyota that took over 90 minutes and sometimes over 2 hours to get an oil change and tires rotated, I finally was in and out in 30 minutes! Thanks to RaDonna Gritten for getting me in and out. She also was sincerely friendly . More

Two words sums it up: Mike Stinnett. Made contact with Mike Stinnett through internet sales. In person, Mike quickly made my interest come alive. I already own a ten year old Corolla so Made contact with Mike Stinnett through internet sales. In person, Mike quickly made my interest come alive. I already own a ten year old Corolla so I knew that going to Vandergriff Toyota was going to be my first stop. I used their internet dept to establish contact which was better than meeting the salesmen "wolves" in the parking lot. Mike made it easy. Hard to believe about a car salesman but Mike was truly believable, genuine, and......friendly!! He didn't sugar coat anything but truly had my best interests at heart. I heartily recommend Mike Stinnett through the internet sales dept. You will not be disappointed. Internet sales is the way to go and you won't be chased down by the wolves waiting outside the door. Mike Stinnett, from Vandergriff's internet sales dept, is the best way to get a great car at a great price. I love my RAV4---and bought the exact one I test drove. More