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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

May 18, 2015

Treat You Like Family Just knowing Nancy Goodwin is employed with your organization comforts me. My family enjoys the relationship we have established with Nancy. I am gl More

by Pansy1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Pansy, We are glad to hear that Nancy provided you with great service. We think that she is really great as well! James Higdon - Service Manager (877) 841-3693

May 16, 2015

People you can trust Raddona is the customer service that Takeshi care of us. She is awesome! Always with a smile, professionalism and honesty when we need to repare our T More

by Anabel & Pedro Iznaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello Anabel & Pedro, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Raddona. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 15, 2015

quick service and very professional Brought my mother's Toyota for a quick oil/filter change and found it to be very easy to drive up, dropped the car and waited less than 30 min. Everyt More

by toto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello Toto, We appreciate you taking the time to leave us this feedback. Our goal is always to provide friendly, fast, and knowledgeable service at competitive prices! We look forward to seeing you when your mother's vehicle is ready for its next service. James Higdon - Service Manager (877) 841-3693

May 15, 2015

Great Service with a Smile Nancy Goodwin is the BEST !!!! Nancy excels at customer service. The outside latch that opens the tailgate of my Sequoia had broken. I had an emergenc More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Walter, Thank you for your time and feedback. We are pleased to hear that Nancy was able to resolve the issues you were having, quickly and conveniently. Please contact us again should you have any further issues. Sincerely, James Higdon - Service Manager (877) 841-3693

May 14, 2015

Prius repair The staff at Vandergriff Toyota went above and beyond to help get our Prius fixed. Nancy was great to work with. She kept me updated regarding the s More

by Wesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Wesley, I am please to hear that Nancy went above and beyond to get your Prius back on the road in a timely manner. Please let us know if you have any questions. James Higdon - Service Manager (877) 841-3693

May 12, 2015

HELLYEAH !!!!! Had a minor issue with a radiator on my new 2015 Tacoma and Nancy Goodwin got it taken care of QUICK !!! Im on my 3rd truck with Nancy as my advisor a More

by GETCHA PULL !!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Getcha, We appreciate your enthusiasm in regards to Nancy's quick and reliable service. Thank you for your loyalty! Sincerely, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Service that is professional in every way. I take my wife's Prius V to Nancy Goodwin each time it needs service. What I appreciate most about Nancy is that she takes care of what is needed to k More

by tmoore1291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello tmoore1291, Thank you for taking the time to let everyone know about the consistently awesome service you receive from Nancy. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Excellent evaluation of issues with my vehicle Nancy is awesome to work with. She helped me decide the course of action that I needed to take when facing costly repairs. I appreciate the service More

by toyota,rita350kmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Rita, I am glad to hear that Nancy was able to guide you towards the best course of action in regards to your vehicle. Please let us know if you have any questions. Thank you, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Nancy Goodwin rocks!! Nancy is always very helpful and takes the time to answer any questions you have. The prices are inflated for an oil change but I appreciate Nancy go More

by molash36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Molash, We are glad to hear that Nancy keeps your vehicle in peak condition with preventative maintenance. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693

May 07, 2015

Service on Toyota Camry (problems starting the car). Nancy is FANTASTIC! She listens to your concerns, request what is needed and later the problems are solved. Nancy has very high expectations for the T More

by carquiz, wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 08, 2015 -

Vandergriff Toyota responded

Hello Wanda, Thank you for taking the time to share your experience. We are pleased to know that Nancy has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Sincerely, James Higdon - Service Manager (877) 841-3693.

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