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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

May 24, 2015

Great service I came in for the 2012 Camry's problems on May 19th, 2015. It was my second time I brought my car back for service within 5 day because I do not know More

by Trina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
May 29, 2015 -

Vandergriff Toyota responded

Hello Trina, Thank you for your very kind review. We were very happy to help you with your Camry. We look forward to seeing you again when your vehicle is ready for its next service. James Higdon - Service Manager (877) 841-3693.

May 22, 2015

Great Service as Always My 10 year old Highlander was in need of a major repair or a trade-in. Nancy Goodwin provided me an estimate of the work to help me make the decision More

by happy highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 29, 2015 -

Vandergriff Toyota responded

Hello Happy, We are glad to hear that Nancy took such great care of you. We look forward to seeing you when your vehicle is ready for its next service. James Higdon - Service Manager (877) 841-3693.

May 22, 2015

Great Service I called and talked to Nancy about the best time to bring our Rav4 in for a regular service visit. She said early afternoon looked good. I arrived a More

by Mike4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 29, 2015 -

Vandergriff Toyota responded

Hello Mike, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. James Higdon - Service Manager (877) 841-3693.

May 21, 2015

Best Sales experience Steve Voegele you are the best THANK YOU!!!! Highly recommended !! I bought 2 cars this week from Steve easy process highly recommend. He made it wo More

by angelahjones2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Voegele
May 29, 2015 -

Vandergriff Toyota responded

Hello Angela, We appreciate you taking the time to leave us your feedback. It is always encouraging to hear these positive comments from our customers. Sincerely, David Strawn - General Sales Manager (877) 880-5657.

May 20, 2015

walked out with 2 new 2015 corollas John was very knowledgeable and would recommend him and greg will be a great teammate for vandergiff toyota when its time to up grade my wife and i wi More

by corolla family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello Corolla Family, Thank you for your very kind review. We are delighted to hear that your experience with us, from start to finish, was so positive! We look forward to seeing you when your wife is ready to upgrade! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

May 20, 2015

Oil Change plus alignment I came in for a routine oil change and was given a rear wheel alignment as well. While I was a walk-in, they got right to me and got me out in a coupl More

by JerryH7331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hays
May 22, 2015 -

Vandergriff Toyota responded

Hello Jerry, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 20, 2015

Great Experience and Service! Great service from John Gollie! Got the vehicle I wanted with no problems. Gentleman in financing was also great to work with and very pleasant. More

by dz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello DZ, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Enjoy your new vehicle! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

May 19, 2015

great service This was my first visit to Vandergriff Toyota; I had used another (closer) service center for years, but became disenchanted with the changes I saw th More

by DL Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello DL, we are so pleased to hear that Radonna was able to win you over as a customer. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 18, 2015

Not quite satisfactory I recently purchased a used vehicle from Vandergriff toyota in arlington tx and was pleased with their staff and professionalism. However the vehicle More

by carbuyer33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juanita
May 29, 2015 -

Vandergriff Toyota responded

Hello Carbuyer, I am sorry to hear that your buying experience ended so poorly. At Vandergriff Toyota, We always go out of our way to make sure every customer has the best experience possible, and I am sorry to hear we did not succeed in this case. If you have any questions, or further comments, please feel free to contact me. Thank you, David Strawn - General Sales Manager (877) 880-5657.

May 18, 2015

Awesome customer service We had the best customer service. John was patient and very informative. I would defiantly go back and buy my next car from him. This was our 4th car More

by josette1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello Josette, Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! David Strawn - General Sales Manager (877) 880-5657.

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