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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

June 06, 2015

Good experience Buying my car was a relatively pleasant experience for me. James Parcus was most helpful and informative. This is my 2nd Avalon, and also the 2nd ca More

by jberggren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Parcus
Jun 12, 2015 -

Vandergriff Toyota responded

Hello jberggren, congratulations on your new avalon, and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

June 05, 2015

quick & efficient Nancy Goodwin took care of me, gave me a time and was able to beat! By 2 hours down good service. Came back and the car was waiting for me in the serv More

by Toyotaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 12, 2015 -

Vandergriff Toyota responded

Hello Toyotaman, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met by Nancy with convenience and great results! Please let us know if we can be of assistance in the future. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 05, 2015

fantastic service Nancy always makes the customer feel comfortable and bart of the family. Her knowledge of the car requirements is amazing. Customer satisfaction is More

by Angchief retired
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Angchief, Thank you for your very kind review. We are delighted to hear that your experiences with Nancy have been so positive and you are totally confident in her expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 05, 2015

Juan came across very truthful and sincere! I will be back ! It was my last Toyota Peace of Mind before it ended. Juan was very sincere and I will be back even though pricing a little more. More

by olmsted77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gutierrez
Jun 12, 2015 -

Vandergriff Toyota responded

Hello olmsted77, I am glad to hear that Juan was able to help show you the value in having your car serviced at the dealership. We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 04, 2015

Brennan/Brandon in Service Took my Rav4 for some service work and your representative provided an easygoing experience. I didn't stay in the waiting area long, Brennan/Brandon ( More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon/Brennan
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Rose, Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Regards, James Higdon - Service Manager (877) 841-3693.

June 04, 2015

Vandergriff Toyota has my Lexus running like new! Ryan took care to look at my issue and concerns in length and detail. Having brought my car in to several reputable repair shops for a diagnostic and More

by resa2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Resa, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your ES350 is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 03, 2015

Ethan lee went out of his way to find the car we wanted. Ethan lee found the car we wanted in one day. Gave us the best deal. We visited 4 other dealerships and sent many emails to over 10 dealerships. V More

by Runnner girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Runner, Thank you for your time and feedback. We are delighted to hear that Ethan was able to work with you to get exactly what you wanted! Enjoy your new vehicle! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

June 02, 2015

One Stop For All My Needs Great experience when I took my Camry for routine oil change on 6/1/15. T.J. Hamilton met me when I arrived and suggested other services they could p More

by FakeGrandmother
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that we were able to service your vehicle, quickly and conveniently. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 31, 2015

Service I took my Toyota Prius C for service on April 30, 15 to Vandergriff Toyota. . I had an excellent work done on my car. I would recommend them to anyb More

by marcsinkodeak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Maria, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! Sincerely, James Higdon - Service Manager (877) 841-3693.

May 30, 2015

Outstanding service Took in my 2010 Tacoma for service early April. Per Ryan's recommendation all the work was done to my satisfaction. I inquired about a recall on Da More

by Jbitok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Jbitok, Thank you for sharing this review with us. Ryan and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Thank you, James Higdon - Service Manager (877) 841-3693.

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