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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

June 04, 2015

Brennan/Brandon in Service Took my Rav4 for some service work and your representative provided an easygoing experience. I didn't stay in the waiting area long, Brennan/Brandon ( More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon/Brennan
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Rose, Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Regards, James Higdon - Service Manager (877) 841-3693.

June 04, 2015

Vandergriff Toyota has my Lexus running like new! Ryan took care to look at my issue and concerns in length and detail. Having brought my car in to several reputable repair shops for a diagnostic and More

by resa2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Resa, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your ES350 is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 03, 2015

Ethan lee went out of his way to find the car we wanted. Ethan lee found the car we wanted in one day. Gave us the best deal. We visited 4 other dealerships and sent many emails to over 10 dealerships. V More

by Runnner girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Runner, Thank you for your time and feedback. We are delighted to hear that Ethan was able to work with you to get exactly what you wanted! Enjoy your new vehicle! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

June 02, 2015

One Stop For All My Needs Great experience when I took my Camry for routine oil change on 6/1/15. T.J. Hamilton met me when I arrived and suggested other services they could p More

by FakeGrandmother
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that we were able to service your vehicle, quickly and conveniently. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 31, 2015

Service I took my Toyota Prius C for service on April 30, 15 to Vandergriff Toyota. . I had an excellent work done on my car. I would recommend them to anyb More

by marcsinkodeak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Maria, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! Sincerely, James Higdon - Service Manager (877) 841-3693.

May 30, 2015

Outstanding service Took in my 2010 Tacoma for service early April. Per Ryan's recommendation all the work was done to my satisfaction. I inquired about a recall on Da More

by Jbitok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 05, 2015 -

Vandergriff Toyota responded

Hello Jbitok, Thank you for sharing this review with us. Ryan and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Thank you, James Higdon - Service Manager (877) 841-3693.

May 28, 2015

My experience was satisfying and pleasant. I was told that I needed to replace my front brakes by a local that changed my oil. I told them that I would just take it to my dealership and have t More

by sbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 29, 2015 -

Vandergriff Toyota responded

Hello Sbass, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 27, 2015

Great Service The service is great and my adviser Radonna. takes good care of my car. I will continue to bring my car here for service. Thanks More

by Lawball1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 29, 2015 -

Vandergriff Toyota responded

Hello Lawball, we are glad to hear that Radonna always takes good care of you. We appreciate your continued loyalty. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 25, 2015

Detailed service with a Smile?? Ryan listened to the problem with my 2014 Scion Tc & he hooked me up with my awesome car technician Todd. Problem was solved & I was so happy?? More

by Lowriders rule*77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
May 29, 2015 -

Vandergriff Toyota responded

Hello Lowrider, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. James Higdon - Service Manager (877) 841-3693.

May 24, 2015

Best Service Advisor Nancy Goodwin is the hardest working Service Advisor and makes sure that you leave satisfied. I watched her handle several Customer issues at one tim More

by molash36
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 29, 2015 -

Vandergriff Toyota responded

Hello Molash, We are glad to hear Nancy provided you with great service. We think that she is really great as well! James Higdon - Service Manager (877) 841-3693.

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